by Will B. - Verified user on Oct 17, 2023
The people were great. The Dockhand Tom went above and beyond to make sure we had a great visit including his favorite restaurant list. The docks excellent. The facilities were clean and well stocked.
Thank you for the great review! It was a pleasure having the 'Ohm 3' with us and hope that you will visit us again on your next trip southbound - we promise to have more cookies for Sam!
by Andrew R. - Verified user on Oct 10, 2023
Well maintained facilities. Easy in and out. Alyssa and crew are terrific, and make every effort to ensure your stay is enjoyable and you have everything you need. Great place!! Will be back.
Thank you for staying with us Captain, it was a pleasure hosting you! Safe travels and looking forward to seeing you next season!
by Russ C. - Verified user on Oct 01, 2023
Nice clean bathrooms. Men’s showers could use more hooks. A recycling bin should be added
Thank you so much for staying with us here at Onset! We appreciate the suggestions, as we are always looking to improve our members experience. Thanks again and hope to have the opportunity to host you next season!
by David A. on Sep 30, 2023
This is a wonderful, well-run, Safe Harbor location. Alyssa and her staff were very helpful with docking and dining recommendations. Onset has a few good restaurants within walking distance as well as a small grocery store and good ice cream. We look forward to revisiting!
Thank you so much for the kind review! It was a pleasure having you and we are looking forward to seeing you again next season!
by Bradford D. - Verified user on Sep 25, 2023
Great town, great marina, nice people!
Thank you for choosing Safe Harbor Onset Bay! We look forward to hosting you again in the future!
by S J. - Verified user on Sep 24, 2023
Our annual stop at Onset. Always a pleasure. They treat us like family. New boaters lounge is being built for 2024! Overall, great staff and facilities!
the Dock Master, helped us land our 34ft sailboat with an opposing wind. After fueling up, watering up and pumping out, we decided to stay in a slip for a few nights to wait out the upcoming storm. Again The staff assisted us docking into the slip, and tie ing our lines for the expected blow. Thank you for wonderful service!!
Also the marina facilities are top notch and very clean. We will be back next year.
The above is my comment from a few years ago. The service and the friendliness of Onset continues. They are such lovely people and very helpful. We had a wonderful stay at a well cared for Marina. I even got my laundry done!
September 14-16, 2021
Every year we thoroughly enjoy our time at this marina. Roland, the dockmaster has always been very helpful. And the people on the dock have been great about handling lines and getting us in safely. This is a clean, well run marina. This was our third visit this year. Thank you to you all the Dock staff. Lynne and Steve
Thank you for your review - We do have a great team and it was a pleasure having you with us!
by Timothy G. on Sep 13, 2023
Tom was the best! Clear instructions on where to be. Helped us out with dinner reservations. Wonderful facilities. Would keep my boat here if they had room!
Thank you so much for staying with us here at Onset! We are lucky to have Tom on our team. Looking forward to having you return next season!
by Ray S. - Verified user on Sep 13, 2023
Great marina. Stayed first night on mooring, then one night on the dock. The new face dock is in excellent condition. The crew (especially Tom) were very helpful and informative (Tom gave us a list of local restaurants he recommends). Only negative is the fuel docks are down (fuel available at Point Independence Yacht Club). Onset Harbor is a great stop over point and Safe Harbor Onset is a great marina (even better if you're a Safe Harbor member).
Thank you for staying with us Captain, we appreciate the kind review! We are already looking forward to next season and we hope to see you back at Onset!
by Andrew S. - Verified user on Sep 13, 2023
The dock master Tom was friendly and extremely helpful. Will definitely be back!
It was so nice to see you again and a pleasure to have you join our little 'fleet'! On behalf of our dock team, Thank You and we hope to see you soon!
by Brian G. - Verified user on Sep 06, 2023
Fantastic service. Can’t say enough good things
Thank you for the kind review! We are so glad you enjoyed the marina and we are looking forward to hosting you again!
by Michael K. - Verified user on Sep 04, 2023
Great the staff is great
Thank you for staying with us here at Onset! We enjoyed having you and looking forward to seeing you soon!
by Kathleen D. - Verified user on Sep 03, 2023
One of the best marinas for transient dockage. Staff is dependable, professional and cannot do enough for you! The restrooms and laundry areas were spotless. Short walk to nearby restaurants, plenty of ospreys to watch and a beautiful and peaceful place to be.
Thank you so much for staying with us! Looking forward to your next visit!
by Robert R. - Verified user on Sep 03, 2023
This place is beautiful. And safe harbor onset team has been outstanding. Making sure our experience was incredibly perfect.
Thank you! Come back any time!
by Jennifer S. - Verified user on Sep 01, 2023
Great marina. Onset is a beautiful and scenic town! Very friendly and helpful staff! The folks who work at this marina are extremely professional, courteous and helpful. We needed a safe harbor after experiencing some mechanical issues and we were welcomed and made to feel right at home. I would definitely recommend Safe Harbor Onset Bay.
Thank you for the kind words! Hopefully the trip home was better than the arrival!
by Bob M. - Verified user on Aug 29, 2023
Professional, courteous staff. Well maintained marina and great location. Alyssa, Tom and the team were very friendly and we enjoyed our stay.
Thank you so much for staying with us and for the great conversation! Looking forward to hosting you again in the future!
by Jeffrey N. - Verified user on Aug 28, 2023
My second review, same as the first! Very nice facility in a lovely location. Alyssa and Zach are most excellent and we plan to stop here again.
Thank you so much for the kind review! Lady North will always be welcomed back to SHM Onset Bay! - Dockmaster Zach
by Bernard A. - Verified user on Aug 28, 2023
We have always had a wonderful experience at Safe Harbor Onset & this visit did not disappoint.The dock staff was welcoming & attentive to our every need from docking , inviting us to their SH member Luau that evening, offering Dock services to getting ice for us. Thank you for a great visit. We will be back & have already recommended to fellow boaters.
We enjoyed having you! Thank for choosing SHM Onset Bay once again!
by Robert M. on Aug 27, 2023
Great marina and great location. Everything was just right.
Thank you! You can always come visit again!
by Scott M. - Verified user on Aug 22, 2023
They need to note on their website that the fuel dock is not open. Fuel is a basic and important staple of boating and if you aren't selling it don't advertise it. Only spent a night. Wifi poor. Staff very friendly.
We apologize for not being open! We really were hoping for fuel this season! The WIFI and fuel are both issues that are being addressed and we are sorry it wasn't something that was corrected before your stay! Hopefully we can make it up to you next time!
by Roger P. on Aug 21, 2023
The dock hands at Onset Bay marina a second to none.
Travis, Tom and Teagan were so professional, and so well schooled. Prior to leaving at the end of each day, they would stop by Reveille and ask if there was anything else they could do before they went home for the evening so as to make our stay very memorable and very positive. Congratulations to the office staff, and to Zack the Dock Master for bringing these fine young folks aboard as your dock team. The next time we are in this area again, we will certainly make it our business to stay at Onset Bay, Marina.
Captain Tom (USCG Master), and first mate, Catherine.
Thank you! We have a great team here at Safe Harbor Onset Bay! We hope to see you again! You are always welcomed back!
by Raymond M. - Verified user on Aug 21, 2023
Easy getting in & out. Staff very helpful & friendly!
Thank you! Come again soon!
by John H. on Aug 17, 2023
We’ve stayed in great SH marinas up and down the coast, and the dock staff at Onset was hands down the friendliest and most helpful. Alyssa and Tom rocked it, made us feel so welcome and lent us a hand when friends suddenly showed up for a short visit. Alyssa has the best attitude and it’s contagious. Tom is so local, he prints out and shares his own recommendations sheet! - Jack and Caroline “Right Royal”
We thank you for the great review! Alyssa and Tom are rockstars! We look forward to having you again real soon!
by Alex W. - Verified user on Aug 17, 2023
Wonder new face dock and great people as always. Stayed numerous time and looking forward to next visit.
Thank you for the kind words! We look forward to hosting you again!
by Barry S. - Verified user on Aug 16, 2023
Tom is really special. His associate Zack really adds to the team. Both are most helpful. Very polite, welcoming and eager to make our stay enjoyable. They are both great! and his team are great. It is nice to be welcomed by such a great team. Mechanics, office personnel and everyone we met are most welcoming. Thank you.
Thank you for your kind review! We pride ourselves on customer service, Not only as a dockstaff but as a whole! We will always welcome you back to Safe Harbor Onset Bay. -Dockmaster Zach
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by Mark C. - Verified user on Aug 15, 2023
Great place. My favorite Marina, Stay there a few time a year. The Staff and the people there were great.
We appreciate your great review and Thank you for choosing Safe Harbor Onset Bay. Hope to see you again soon!