North Point Marina

The fifth star comes when the fish cleaning station is repaired. Not having a place to clean fish is a MAJOR PAIN! I’m considering a couple move outings this summer/fall but will be looking at Kenosha and Racine as they have functional fish cleaning stations.

We always enjoy this marina. The local boaters are always so friendly and helpful. The facility is always safe and clean.

The code I given for the gate was incorrect. I was not given a code for the bathrooms. I learned later that I needed a fob to access the laundry near the office, but was not given check-in instructions regarding a fob. When I was finally able to locate a dryer near F-Dock, it only took quarters and there was no change machine. Having recently increased my travel by boat, I have had opportunities to experience different marinas and their facilities and customer service. North Point Marina has been the worst. I only rated 1 star because I wasn't allowed to give none.

The power pedestal sockets don’t work well and caused breakers to trip upon connection. Only one outlet per slip is pretty substandard these days—especially for boats with AC. We had a group of 7 boats traveling together and all but one got incorrect info. about whether they were a port or starboard tie up. When we called in about channel depth ( because we’d run aground there in the past), the young lady who answered the phone had no idea wheat we were asking about and said Just don’t go to Waukegan or Milwaukee. Really??? So not helpful. These kids need some actual training to help people if they are tasked with answering the phone. Fortunately we could see the sand bar and avoided it. If you give awards for service, give it to the young man at the gas dock, who could not have been nicer or more helpful.

Marina failed to inform boaters of the need to stay to one side of the main fairway to avoid grounding. Bathrooms were in decent condition. Plug-in to the electricity was challenging—terminals were dirty and were hard to access. Dock boards have seen better days. The marina is in need of investment. Dock numbers are hard if not impossible to see. Several in our group had to motor around searching for their slip. Our slip was occupied by another boat. Office staff gave wrong information as to which side tie up was on.

Great marina .nice facility. Great customer service.

Had a great time with the folks on B dock! Met several yacht club members.

Daily staff is not that knowledgeable. Almost every question requires a "let me check on that" Problems keeping pump out stations operational. Marina is clean and secure with numerous security cameras. It would be nice to have more webcams - 1 at admin building so if your on the north or east ends of the marina it has limited usefulness.

It's a beautiful large marina, and we enjoyed the slip. The check-in process took a little while for the attendant to understand how to check us in. We trailered our boat and needed an overnight parking pass for our truck and trailer. Another snafu was that the get code supplied by Dockwa didn't work. I had to go back to the registration desk to get a code that did work.

Great facility. Our assigned slip was taken but there was plenty of room.

Very accommodating, very clean. Thank you!

Great place Staff was friendly

Nice stay, quiet clean.

North point is always a top of the line facility. Launch, docks , slips, and fish cleaning stations very well maintained. Fantastic staff and very accommodating.

Safe and reliable docking, will visit again.

Huge marina. Not much close within walking distance. We were there Oct 1. The restaurant next to harbor closed at 6:30 on Sunday. Nice quiet place to stop on a trip.

North Point's customer service, docks, bathrooms, showers were all terrific. We had a great time , we will be back soon. Thank you ! Jim & Joanie "Salute"

The stay was great. Easy checkin, boat launch ramp has a lot of lanes. There’s a restaurant on premise with great food for fair prices. It was too cold for the pool (in October) but it’s a nice option for next summer. Everything we needed was available and a lot of extra things.

Very easy to dock. Restaurant near by. On a forest preserve so you can go for walks, rent bikes, as well as swim at their pool. Fun for all ages

Very nice. Someone was parked in our spot but it wasn’t the Marina fault. They found us another spot.

We had an amazing stay, everyone was friendly, facility was great!

Very accommodating, delivered ice great thing

It was convenient with the plans I had for my fishing weekend.

Very nice, clean marina

Was not aware an electrical adapter was required due to old technology at dock. They did not have an adapter available (guess there is only one for entire marina?!?). No power for our stay. Otherwise marina quiet and amenities ok.