by amperk001 on Jul 21, 2021
Will never stay here again. Called in advance an left message for dockmaster informing time of arrival. We arrived on time and Radioed channel 69. No answer and no idea where to dock. Called dock-master, Ethan, 10 times. He answered on last call and finally came out. He says his radio is broken. I told Ethan my beam was 12’ and he directed us to aft in between 2 narrow pilings. Both rub rails were contacting the pilings and he still kept insisting it was fine and was trying to fit fenders in between but it was impossible. There were other wider spots available and finally he agreed we could move. He told us he’d be around to help us off when we were ready to leave, but of course he was not.
by klandry830 on Jun 27, 2021
Even though I had booked this reservation with plenty of notice and my husband had confirmed the details a couple days in advance, there was not a suitable place to dock our 44ft boat. Additionally, the dockhands directed us to a spot where we hit a rock, and it damaged our props. I had told the dockhands that the water was not deep enough, and they assured us it was. They wanted to put our 44 ft boat in front of another boat with 12 feet of dock space available. To say I’m disappointed is an understatement. I’m livid.
We had just spread my mom and grandmother’s ashes at sea and had 14 people aboard that we needed to get to shore. After a beautiful emotional ceremony, all we wanted to do was spend the day on the island with our loved ones. Instead, the only thing we will be spending is a grand or so on having our props fixed. I contacted the marina via messaging through Dockwa where I asked for a refund and asked them to call my husband. They issued the refund, but have yet to contact us to even attempt to rectify this situation.
by lliebert on Aug 27, 2020
While the service was good, the docking situation was not. Came in on a 70' m/y and despite having a reservation they only had about 20' of dock for us to tie up to so they wanted to tie us to some rocks... Power didn't work so we had to run the gens all night and fresh water didn't work in the slip so we had to disrupt another boat to borrow the hook up for a while.
by dymondgirl33 on Aug 21, 2020
Great way to spend our Anniversary! Wonderful time!
by tjhwp123 on Aug 20, 2020
This is not a marina it is a dock in a ferry port behind a bike rental shop. The dock master is a nice guy and try’s to help but it is what it is.
by sscalley on Aug 08, 2020
by nloiselle on Jul 23, 2020
Very convenient location. Staff was very helpful and friendly.
Would definitely stay there again.
by sal32 on Jul 22, 2020
Our first and last time staying at this dock. Made arrangements to stay at Ballards for our 15 year anniversary months in advance to stay for three nights. Called two weeks prior to our stay due to confirm our reservation and that amenities would be included for showers and bathrooms due to the reviews on Dockwa and was promised 100% that everything was in place. We arrived for our stay and nothing was available, no bathrooms, no showers and no one at the dock to speak to for the entire stay. Emailed someone thru the Dockwa app and was contacted on the second day of our stay and told to use the public bathrooms (which are not open 24 hours a day) and also told to use the public pay showers at Fred Benson town beach which is a few miles from the dock (also only open during the day). Forced to rent a car for $300 to get to the showers, and during an emergency situation when the public bathrooms were closed I had to “tip” the town dock person $40 for use of the private bathroom. After sending another email complaint considering I paid almost $600 for three nights plus $300 for a rental car, I was told I could either get a free stay for a “few days” sometime again this summer or half my money back. We are at the end of July and so far no refund, no phone calls, and no free stays. Go elsewhere.
by billmccabe on Jun 24, 2020
Dockhand Owen was quick to help and friendly. Stay was good. Too bad Raymond closed the showers all over the state, no too smart.
AC outlet was damaged and shutoff several times before we switched to a different outlet.
by jbussiere on Jun 15, 2020
No dock space
Did not fill Reservation
No dock master
by jbowmanbmbsnetnet on Sep 03, 2019
the staff was freindly and we had agreat time!
by vernonb on Jul 31, 2019
Dock master (Owen) absolutely great. No amenities other than water and electric.
by aahog on Jul 08, 2019
Love this little marina. Dockmaster Owen couldn’t do enough for us. I love this marina
by petergiles on Jun 09, 2019
Super friendly and accommodating.
by ozziect on Sep 04, 2018
Breezy was very accommodating
by avante on Sep 03, 2018
Situated within walking distance to the beach, dining and shopping. Clean and friendly.
by captjason on Sep 03, 2018
Just a quick stop for the day to enjoy the beach. Breezy was great.
by jwalter3 on Aug 27, 2018
Great dock hand helping us to get in. Great location right in town and next to the beach not too many slips so I would recommend reserving ahead of time Bathroom/showers not so nice since they are public and heavily used and found locked at 6am. overall very good i would go back
by highhook on Aug 20, 2018
I would never stay at Ballard's Marina again, nor would I recommend it to anyone. Communication upon arrival was poor (first misdirected then told port side tie when it was a starboard side tie). There was no sign of a dockmaster. You will not find any "amenities" showers, laundry, etc. Most importantly, there are commercial fishing boats right behind where we were docked with several chum barrels scenting the breeze. One night it was so bad we had to stay below. I had to give one star to submit this review - wanted to give no stars. Unacceptable!!
by wfd555 on Aug 14, 2018
Great place to stay! Close to all the island has to offer. Minor issues with dock power, though they were addressed in a prompt manor. Will definitely stay there again...
by novadevelopr on Aug 06, 2018
Typically a great marina. This experience however was anything but. We arrived to find we were backed into a 46’ carver with an anchor 2’ away from our exit door ( and faces walking off) which was extremely dangerous. I should note that we have a regal 35sc. We had only 8 ‘ of dock to work with on our port side so we tied off to the top of the bulkhead. To the carver and to the boat next to them. Needless to say it was not a very stable setting. Only had enough room to get off. the dock is extremely make shift to tie a boat off on and. To walk on. So we dealt with that. We went out for dinner on our last night to find that out 2 coolers had been stolen right off of our boat. The dock hand saw first hand the situation and apologized profusely. We had the dock hand call the owner and he simply stated that if we didn’t like it to go somewhere else. Classy you think? Sooo. Although this was a memorable stay it was not the good kind of memorable and is most likely our last due etonthe owners comments.
by sschoener on Jul 30, 2018
Best location on Block
As always, Breezy is the best!
by thetaz on Jul 05, 2018
As always great! Breezy is awesome! Nick and Jayne..The Taz.
by colleenpate on Sep 13, 2017
Location and floating docks were fantastic. Maybe because it was after labor day ours was not the typical experience. Upon arrival there was no one on the dock to assist with docking due to the fact that all the staff were busy with scooter rentals. When we went in and asked for assistance the young lady that came down was amazingly friendly and helpful and very competent. We also were not aware showers required tokens, and they were out of them..... We will give them another shot next time we head to Block Island and perhaps our expectations are more realistic for an off season stay.
by adamwaller on Sep 04, 2017
This isn't really a marina. There are no facilities, no toilet, and certainly no showers. There is a small straight dock without finger piers, with a few pilings and space for 6 to 8 boats. Basically a place to stern dock, get power, and raft to a neighboring boat.
This space, behind the rear junkyard of a moped rental shack is run by Breezy, a confident, very competent dock hand. Breezy will get your boat secured, without any interest in your preferences or willingness to raft to the 65-foot behemoth she blithely grinded in place next to you.
by aaroni8199 on Sep 04, 2017
Block Island only floating dock. Breezy was very helpful pulling in to the dock and very friendly. Even called us to make sure we was ok because we was running late. Definitely would return here
by edc on Aug 24, 2017
Awesome trip Breezy is fantastic no drama at all while docking and she sets up all the lines perfectly.Great location right in the middle of town.
by dastrau on Jul 28, 2017
Breezy is a fabulous dockmaster with wonderful skills and a calming demeanor. She makes getting in/out a breeze! It is rare to find someone as professional as she is. The marina itself is convenient, perfectly located and has a floating dock.
by tonysoli on Jul 13, 2017
It was great the dock master took Awsome care of my boat and are needs as well