by alcocorp on Jul 13, 2022
Good place to stay!!!
Thank you for taking the time to post a review. We are glad you had a great experience and look forward to welcoming you back in the future.
by rloebl99 on Jul 09, 2022
We really enjoyed our stop here. For starters, we were met at the dock by an employee who pointed out our slip and took lines from us. That is always appreciated. The large floating docks meant there was no need to adjust lines repetitively. The fuel dock was easy to maneuver. The restaurant was BIG and it was great! I didn’t give five stars only because there were amenities that more “posh” marinas offer. We paid $190, which wasn’t cheap. We only paid $160 in Key West.
Thank you for staying with us, we are so happy to hear you enjoyed your stay. We hope you were able to enjoy the amenities including pool, restaurant, fitness room, lounge, 2 ship stores, outdoor grill/lounge area and laundry room. We look forward to welcoming you back in the future.
by hug3kids on Jun 17, 2022
Friendly marina staff. Fuel dock was helpful and attentive. Ships store was very light on maintenance and service items. Main showers were a little dirty and old. My crew reconsidered and chose to shower aboard.
by tdicke on Jun 14, 2022
Excellent floating dock on our side. Nice pool and good waterside restaurant. Clean bathrooms/showers
Thank you for your review. We are glad you enjoyed your stay and look forward to welcoming you back in the future.
by drintensity on Jun 07, 2022
Easy access on the Atlantic side near the North end of seven mile bridge. Great staff. Nice wide concrete floating docks. We had to extend our stay and haul out for some repairs and they were very accommodating and have a 75 MT travel lift.
by lkilgore2008 on May 23, 2022
Love staying here. Great facilities
by nauticaldreamer on May 08, 2022
Super friendly marina. Love it
by paultenn on May 07, 2022
Always a good time. Great people and facilities. Looking forward to my next trip back.
by pldrmaolcom on May 02, 2022
Derek was very helpful during our arrival and docking process and pleasant as well. The facilities were clean and quiet and the pools was warm and clean, very nice overall. We will go back.
by tburton on May 01, 2022
Always been a great Marina. Floating docks and fueling facilities are great. Restaurant on site is great
by smg on Apr 30, 2022
Our 3rd year here & a friendly, well run operation. Susan does a great job, obviously cares about & is responsive to each & every boater. She is ably assisted by Jules, Cindy, JJ, Derek & the entire team. Great pool, clean, large laundry facility, good restaurant on site, weekly pumpout, nice docks & well run. What more can you ask for? We're looking forward to our next visit already! 4/28/22 update on leaving- at fuel dock Claudia was exceptional as we arrived early and at 6:45am she made sure we filled with diesel and were on our way. Helpful, efficient, friendly! Thanks to all, great stay, looking forward to returning!
by kubiak on Apr 29, 2022
Very shallow, office is a long walk away, clean facility
by sharkwrangler on Apr 26, 2022
I have been familiar with Safe harbor Marathon/Marathon Marina for over 20 years. It did win an award in 2018 but the condition/services since becoming a corporate facility have greatly diminished. The bathrooms were almost completely neglected for weeks until an outside cleaning service was hired. There used to be security with a closing gate which no longer is operable which allows anyone access at any time. The laundry facilities are deplorable as there are 3 washers and 2 dryers inoperable and the washers take over an hour and a half to do a 30 minute load. Only on two days a week are boats able to be hauled out as there is no one on the premises capable of this function. If there was an emergency I don't think one could get their boat pulled. There is a floating bath house that has been inoperable and no plans to fix other than to pull it out but no effort has been made. I have been given a plethora of excuses on all issues. Maybe it's corporate. I do like the staff as they are friendly and helpful. I apologize to any of the staff if this is a reflection on them. These issues have been ongoing for months with no rectification in sight.
Safe Harbor cares deeply about our Members satisfaction. We sincerely apologize for the poor experience you received while at our Marina. Thank you for bringing this to our attention, as we are working towards bringing Safe Harbor Marathon to its very best. Please give us a call personally next time you are in the area so we can ensure you have nothing but the best experience.
by mdowd on Apr 23, 2022
Derek went above and beyond for us last week. My in-laws were coming into town and staying in one of the apartments on property. I got the key and checked out the room only to find that it had not been cleaned. In the time it took for me to drive to the airport and back he had cleaned the entire apartment from top to bottom! Considering he usually works in the office and it was a weekend so no housekeeper was working, I was absolutely thrilled that he was able to pull it off in such a short period of time. My in-laws enjoyed their stay at the marina and commented multiple times about how clean the room was. Thank you Derek for everything!
by divertab2 on Apr 16, 2022
Great location , staff is friendly and super helpful from the moment we pulled in, fuel dock is super friendly and helpful.
Fixed and floating docks, we are on Fixed, they are just fine, no issues at all. Dock neighbors are friendly.
We will stay here again
by ericepstein on Apr 13, 2022
Wonderful staff who keep an eye on my boat while I had to travel back home. More than anything, they have my trust.
by topcat19 on Apr 09, 2022
We booked 2 nights stay and halfway thru our first day, we liked it so much we booked a third night. Employees helped with docking at fuel dock and our slip; loved the saltwater swimming pool; next door to excellent restaurant; laundry facilities (dryers were great but washing machines were quite slow) . . . Price was not outrageous for the keys . . . People were very friendly. Canal heading toward our slip was pretty narrow - and quite shallow outside of canal, so a bit tricky getting into and out of slip, but location is close to Moser Channel. We would stay here again.
by a22zsukxufjzk3smx9ls on Apr 02, 2022
Nice marina. Helpful staff and great pool
by rcrosson13 on Mar 29, 2022
Derek is the man. We pulled in after a long day of travel and some boat issues and had no power. Derek was super helpful and accommodating and helped us sort through the problems. Huge thanks to Derek and the other marina staff for their hospitality.
by cellmates on Mar 28, 2022
The marina is great. We stayed on the transient docks - which are the newer floating docks. The saltwater pool is fantastic. The on-site restaurant is great - with some super $5 appetizers and happy-hour specials. We didn't use laundry facilities so can't comment.
by resolute3 on Mar 16, 2022
Cindy and Rick were great help during our stay. The docks are nice, pool was amazing, plenty of laundry machines, and the private showers were nice to have too.
by thefloatingdoc on Mar 16, 2022
The staff was very helpful. I enjoyed the pool and gym. The location is right across from the Heritage trail that is walking distance to the new railroad trail leading to Pigeon Key. Walking distance to many restuarants. I would stay here again.
by gshatraw on Mar 09, 2022
Very pleasant staff who got us set up with a slip with us arriving an hour after closing. Called me with my slip number and good instructions to it. Our stay was extended while we made some repairs and they were very accommodating. Slip was great with no power issues (30 amp). Showers were a little tight but clean and worked well. Definitely will stay again on our next trip to the keys.
by laurelconnolly on Mar 03, 2022
Awesome staff however the showers could use some attention
by dianeg on Mar 03, 2022
Friendly dock master. Terrific docks. Nice restaurant on premises. Enjoyable stay.
by mcleodmarinas on Feb 27, 2022
Spent 2 nights here after a long passage & had an OUTSTANDING experience. Jules & Susan were very helpful & Derek @ the fuel dock went over & above to assist us in a number of ways. Top notch facilities & walking distance to several good restaurants. Highly recommend!
by dudek002 on Feb 24, 2022
We have received great service. Especially I would like to thank Derek who serviced gas station and whose help was far and beyond. I highly recommend this marina.
by patriot2002 on Feb 17, 2022
Staff was fantastic!!! Since they we will be going under construction soon, there were only portable trailer toilets and showers. The adjaceny to the bridge does make it a little noisy, and being Super Bowl Sunday probably added to the noise. It is close walking distance to restaurants.
by mcgrathconst on Feb 12, 2022
Great place enjoyed our stay
by courtneyblanchard on Feb 08, 2022
My wife and I were so pleased with Derek in reservations. He spent a great amount of time extending our stay at the marina so that we could assist a family member in Michigan. While we were at his office desk he managed to extend our stay and address numerous incoming calls. He did this all by being kind and helpful to each caller. We want to thank Derek for his professionalism with us. We and sure his other customers feel the same. Marathon Safe Harbor definitely hires competent hard working employees. Thank you, Courtney and Diana Blanchard
by caseyu98 on Jan 24, 2022
Great marina in Marathon near Seven-Mile Bridge. Nice, clean facilities including heated pool and spacious laundry room made this a good stop for our family after several weeks at anchor. Derek at the fuel dock was incredibly helpful upon our arrival, helping with lines as we pulled into our slip, providing all the information we needed to get around the marina or travel around town, and helping us with pump out. He was also very nice to my kids as they peppered him with questions. Great stop, and we can see why it can be hard to get a spot there!
by legasea on Jan 18, 2022
This is a well organized marina with exactly what a transient or long term visitor could ask for: easy pump out, quick fuel service, clean facilities, saltwater pool … you name it. We look forward to returning to this marina in the future.
by randykuhn on Dec 18, 2021
Dock staff was very friendly and helpful.
by tlaw on Dec 09, 2021
Nice floating docks. Rick has always been good to us. Marina really hasn’t changed much with change of ownership to Safe Harbor - except for the price! It’s a great place to stop for awhile.
by 130drvr on Oct 22, 2021
Just as I expected, A GREAT STAY. Thanks for the power cord loan!!!
by kblalock on Oct 01, 2021
Great marina with friendly and helpful staff. Definitely recommend this marina!
by rdbwacker1 on Sep 11, 2021
Very nice staff was very professional and facilities were properly maintained….
by pekarakyalina on Aug 31, 2021
It was difficult getting in and out of the dock. Location has nothing within walking distance. Pool was far away from the docs. We had to leave 1 night earlier bc was absolutely nothing to do there.
by croldos on Aug 21, 2021
Marathon Marina was great. Very accommodating when we arrived after hours. Cindy was very helpful and helped sort everything out.
Would definitely come back to them next time.
by bigfoot on Aug 03, 2021
Very bad experience. Still going on. Made a reservation on 28th July, to come in 29th, paid one day. Cancelled next morning due to heart problem, confirmed cancellation on telephone. Was told I would be charged one day. Fine. Then, I was charged two more days, total of three. $129 plus $258, after cancellation. The charge goes to Daniel Land, (702)250-1013. I called him. Quite rude, and slurred, finally admitted he was with Safe Harbor, and someone would call me back. Noone did. Since then, I have called Safe Harbor Marathon, formerly Marathon Marina, daily. i have spoken to three different people, all of whom “took” my information and said someone would call me back. Today, I have called three times, and left a message. This is not a good business situation. One employee said they have been having problems since bought out by the Safe Harbor group. Another had me hold on while she went to check to find the records. I urge you to be careful in any transactions with this company. 457pm 8/3/2021 I just got off the phone once again with Safe Harbor Marathon. I was able to reach them using a friends phone. I learned that they are having problems. They do not process credit cards, they are foing through a company names DOCKWA that actually processes the cards, and thus they have no way yet to refund unauthorized charges. They are understaffed, and are having other problems. Their office phone is (305) 743-6575.
by vd2nnmczfzbc9ugcbrdj on Jul 03, 2021
Great stop, friendly service at the ships store, decent priced diesel, easy tie up to older fixed docks. Really good Resturant! Overall a great stop!
by cheryl2hilk on Jan 24, 2021
We stayed here for a week. This was our second time here - last year for only 1 night. Great amenities -laundry, small gym, etc... All super clean. We did not need to use the shower facilities. We were on the fixed dock section - the docks are all in great shape. Pump out at every slip is handy. Really helpful and nice staff. Other marina guests were also very friendly - there's a really great vibe at this marina. Our slip had a terrific view of the sunset. Close to a bus stop for the Keys Loop. While a bit pricey for a 1 week stay, we would definitely come back!
by superiorshine on Dec 03, 2019
Hands down the best in marathon. Awesome staff always very helpful.
by svvoyager on Dec 03, 2019
Susan and her team are AWESOME! New floating docks! Nice exercise room and comfy captains lounge with big screen and satellite. Clean shower rooms and nice laundry facilities. Good WiFi. Also nice that it was spitting distance from 5 great restaurants. We will be back!
by lindaraetaylor on Dec 03, 2019
We came to Marathon Marina and RV as a stop over to the Bahamas. Due to weather and boat work we stayed a month. The staff in the marina office made it work so we could stay. We made friends and spent Thanksgiving with the residents. It is like being welcomed into a family. The facilities are clean and convenient. Everyone is helpful. We wouldn’t stay anywhere else.
by bmarlin1 on Dec 03, 2019
This is the best marina we have ever stayed at! The staff is friendly and professional. The property is maintained really well. We are delighted to be a part of the Marathon Marina family!!
by getaway1 on Dec 03, 2019
Spectacular views, safe, clean, and well run marina!
by rags on Dec 03, 2019
Beautiful Marina, location is great! The staff very helpful, went above and beyond to make sure our stay was one we would never forget. If you are in the Keys rather by land or water you must stop at Marathon Marina.
by rapidanne on Dec 04, 2017
Just reopened after Irma. Debbie, the wonderful dock master whose warm personality and supreme service orientation complement the attractive and upgraded physical plant, deserves accolades and kudos!