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by Jean M. - Verified user on Oct 20, 2024
Great location!! And nice docks. Access to Meigs Park a bonus.
by Murry P. - Verified user on Oct 07, 2024
Incredible location, great facilities and fun vibe. Highly recommend.
by Douglas B. - Verified user on Sep 26, 2024
Great marina. Nice floating docks.
by Richard L. - Verified user on Sep 24, 2024
Great location. Fun little bars with live music.
by Weston P. - Verified user on Sep 22, 2024
At the 3p hour I put a same day transient request in at Burnham. After no confirmation and several calls with no answer, I called DuSable, so I could arrange a plan B. They politely said no availability and offered to help get me connected with Burnham, which they did. Burnham did finally send me info with gate codes but said I had to call for bathroom code. Again, several calls with no answer. When I finally did connect with them, a young Miss Attitude said they received no calls then gave me snarky instructions and said she would send additional info via Dockwa. She then ended the call stating “with all due respect, don’t call other harbors for business with us”. Then she hung up on me. When I called back, I asked why she hung up explaining that I was underway in my vessel and couldn’t hear the information she rattled off. She said “because I was done with the conversation”. When I showed up , the assigned dock was covered in bird feces and feathers (I have some pretty disgusting pictures I’m happy to provide). In the end, I’m only annoyed by the entitled rude young lady. I will not mention her name here.
All the other things such as no one available to answer the phone and the dirty dock are understandable.
All said, I give the manager on duty 5 stars resolving the situation just prior to the 6oclock hour. I was thankful for him getting me into another slip and recognizing the situation. I realize good help is hard to find these days. Thank you for turning around the experience in the end.
by Wayne D. - Verified user on Sep 19, 2024
Not nice enough for the money. Restrooms were dirty , staff was less than informative and there wasnt a boaters lounge.
by Mark & Dana G. - Verified user on Sep 18, 2024
The docks are in good shape. The fuel attendant was great.( young lady )
We had to dock ourselves as the dock hands were slow to arrive. The lady in the office was less than cordial ! Bathrooms were disgusting . Location is awesome. Needs some reorganization. Probably wouldn’t stay there again.
by Josh S. - Verified user on Sep 14, 2024
Clean, organized, and Boat Drinks is a great place for a burger and beer. ❤️
by Joe K. - Verified user on Sep 02, 2024
Great place to stay! This is our 2nd visit and I'm sure we'll be back again.
by Dewayne J. - Verified user on Aug 28, 2024
Good convenient location for a couple of days. Arrived on Sunday and it was a mad house (should have expected). Mon day and Monday night were very peaceful. Facilities were trashed Sunday night - many non-boaters appeared to have the codes. They were cleaned and squared away Monday morning. Fuel dock was easy access with good dockhands. Enjoyed our stay and positioned well to pass through the Chicago Harbor Lock in th morning.
by Kyle R. - Verified user on Aug 27, 2024
Great marina to take in a concert. Arrived for PINK concert for a meeting place and overnight. Docks and bathrooms are very nice. Great communication from the office regarding slip information
by Kraig L. - Verified user on Aug 15, 2024
Stay was great. View of the city is amazing and nice easy access to musuems, Soldier Field and Northerly Island. Everyone on the docks were very friendly.
by Elizabeth B. - Verified user on Aug 13, 2024
The marina is beautiful with breathtaking views of downtown Chicago. The staff are always there to take my phone calls to help with extending my stay or modifying my reservation. Great customer service!
by Dave A. - Verified user on Aug 05, 2024
Pros:
-The marina was beautiful with great views of the city.
-Great out door restaurant/bar right next to marina office.
-Facilities were clean and accessible.
Cons (for us):
-When reserving checked box for two 30amp out lets. Slip only had one.
-Map on their website had us at the wrong slip. It is not accurate to the actual slips in marina. We almost pulled into an owner slip not a transit. Luckily there was a nice neighbor on the dock to direct us.
-Gas dock employees are not allowed to pump gas. That was odd.
by Tom O. - Verified user on Jul 29, 2024
Quick reservation request response and Reservation staff very friendly and accommodating.
by Monica C. - Verified user on Jul 14, 2024
Excellent as always!
by Ryan R. - Verified user on Jul 11, 2024
Burnham continues to be the best harbor in Chicago.
by Ariel R. - Verified user on Jul 09, 2024
Thanks again, everything was great as usual!
by Lukasz W. - Verified user on Jul 06, 2024
awsome place ❤️❤️❤️❤️
by Jay K. - Verified user on Jun 23, 2024
Terrific stay. Very courteous staff
by Juli C. - Verified user on Jun 17, 2024
Bathrooms could be cleaned & restocked a little more often, but other than that all people were nice and helpful.
by Nicholas J. - Verified user on Jun 02, 2024
2nd time here. Love the location. Lots to do. Right in the heart of Chicago. Can be a little loud with the Live Nation concert venue right here. Great place to visit.
by Patrick M. - Verified user on Sep 21, 2023
Michelle at Burnham Harbor was a huge help. Thank You
by Todd O. - Verified user on Sep 11, 2023
Nice stay , your paying for location and not great amenities , they are ok but not worth the price per ft
by Randy T. - Verified user on Sep 11, 2023
The slip location was great for our walk to Soldier Field but for the second time in two trips to Burnham the slip was covered with Goose poop. I spent 30 minutes hosing it off. I would think for $120 per 24 stay Dockwa could have the slip clean.
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