C.S.S. Yacht Basin

Thank you, Richard, for taking time to leave us a review. We look forward to having you dock with us again soon!

Mark, we're thrilled that you enjoyed your stay with us and look forward to seeing you again soon. Happy sailing!

Larry, thank you so much for taking the time to give us feedback. We're thrilled that our crew was able to exceed expectations in the area of communication. We, unfortunately, have quite a few slips that don't have finger piers. Next time just ask and we'll make sure we get you to a slip that better accommodates your vessel! We apologize for the inconvenience and look forward to seeing you again soon!

Candace, we're glad that you found the access to our little basin to be convenient! Also, we apologize that you weren't easily able to locate the marina despite our best efforts at providing instructions. Unfortunately, we're not able to place signage in public waters but we are certainly open to other suggestions. Per our profile we do offer layalong slips by request and would be happy to accommodate you with a side-loading slip on future visits. Thank you for docking with us!

Roxie - Thank you so much for taking the time to leave this review. We sincerely appreciate you and hope to see you again in the future. Happy Sailing!

We're sorry that you're frustrated about the situation and, trying to see things from your perspective, we may be too. Unlike many large marinas, we only have a few slips and don’t hold a full-time on-site crew. Instead, we strive to provide above and beyond service via phone and email both prior to and during your stay with us. Though we weren’t there to greet you, we did answer multiple calls from you prior to your stay and it seemed as if all your questions had been answered. Our profile and website both clearly state that we don’t offer restroom or shower facilities and we have no record of a request for a side-boarding slip. Unfortunately, we have no way of knowing that you need side boarding if it’s not requested. That being said, there are many restrooms available in the immediate area and we did offer to change your slip assignment to accommodate side-boarding. On your last call, our transient crewmember was in a meeting and another member of our team who doesn’t work in transient rentals stepped in to help. Within fifteen minutes of hanging up, a member of your party was contacted with a WiFi password. Though we can see that boarding from the rear, not being greeted by a smiling face, and not having immediate access to WiFi may be frustrating, we can’t agree that the service you received was anything less than exceptional and we hope you’ll consider changing your review. Regardless, we’re here to help you throughout the rest of your stay with us and hope you’ll come to love our little basin in the heart of Historic St. Andrews.

Thank you, Debbie! We're really happy you enjoyed your stay with us and look forward to seeing you again soon!

Anthony, thank you for taking the time to leave this review. We wish you could have stayed longer but maybe next time. Happy sailing!

We are very disappointed to hear that you did not enjoy your stay with us and also sincerely apologize that our neighbors may have sprayed water into your open portholes. We attempt to be upfront with our transient guests regarding the fact that we don't offer shower facilities - it's simply not an amenity we currently have to offer and apologize if you weren't aware ahead of time. We do, however, have a bathroom facility available for tenant use. Lastly, thank you for your feedback regarding navigation - we'll certainly see if we can incorporate more comprehensive directions on our website for future guests. Thank you for staying with us!

We're glad you enjoyed your stay with us! Thank you for taking the time to share your experience. We look forward to seeing you next time!