by chuckrome on Aug 25, 2021
This was the last stop on our upper Michigan tour. The whole country is under staffed, but they did a great job! Communication was great. Hosted an extended family dinner in the restaurant that was excellent. We are already planning to come back next summer!
by jeffmoll on Aug 04, 2021
Sommerset Pointe was an enjoyable stop for us on our Great Loop trip. We had a slip in the calm harbor with a great view of Lake Charlevoix. Peter was very helpful in getting us settled & acquainted with the area. We enjoyed a fine dinner at the club restaurant. The pool was a refresher on a warm day. Sommerset Pointe is a easy bike or dinghy ride to Boyne City where we enjoyed good restaurants, fun shopping & a fine organic food store.
by upnorth on Jul 29, 2021
We felt like the marina was very inadequate. No services. No restaurant no bar garbage overflowing no one to talk too poor management for sure. New dock is very nice but no numbers so good luck guessing where you need park.
by drudiger on Jul 14, 2021
I was in town for the Boyne thunder poker run. I used Dockwa to make a reservation and was very satisfied. The marina is absolutely beautiful and the staff was accommodating.
by tmkiel on Jun 23, 2021
Summerset tells you to use Dockwa for online reservations but doesn't respond to confirm. Not very good customer service, especially if they want transient boaters.
by pt on Apr 17, 2021
I tried to get a reservation and went online to dockwa 6 minutes (5:06 am) after the marina opened up for reservations on 4/15. My reservation was declined with no real explanation except cannot accommodate. I also put in a reservation for the previous week to the first reservation request. That one never was acknowledged and the request “died” waiting for response. This marina is entirely irresponsible and non responsive. Do not plan on good service or reasonable behavior.
We were booked and at capacity when this guest tried to get a reservation. We declined the reservation in a timely manner. Apparently they were not happy we were booked and decided to write a bad review. That is incredibly unfortunate that being booked would result in a bad review. Our marina is in very high demand and we always treat our guests very well. Also important to note that our marina does not open until May 1st.