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by mark w. - Verified user on Nov 28, 2024
The nicest Marriott I've stayed. I've been to a bunch of Marriotts, this one is was the best of them all. Clean, friendly, pool open and clean, lots of fireplaces, S''mores at the front desk. We don't have children, but there was suff for kids. we saw bingo and games to keep them busy. 6 stars!
by Wayne G. - Verified user on Nov 20, 2024
Great location, no dock master as posted, need to be self sufficient docking and un docking
by Tim O. - Verified user on Nov 19, 2024
We were having electrical issues on their power post. 205V instead of 220v except for the main power post which had good 220 but 1 of the 2, 50a receptacles was worn out and had 1 pin inside the female receptacle misaligned so not working (couldn’t plug into it)
Dock people were very helpful and will report it to their electrician to check out.
by Tim B. - Verified user on Nov 05, 2024
A little rocky with the boat traffic but all in all the best spot to see the city, ferry service next door and great accommodations at the resort. Would stay here again.
by yaniv s. - Verified user on Nov 01, 2024
No assistance broken dock
by Joe O. - Verified user on Sep 25, 2024
It's a great spot, we've come several times. We prefer it to the downtown docks, the free ferry is right here, runs often, and we can be away from the bustle of River St. The pool is great, food, bar, all good.
Like all docking on this river, there are lots of container ships passing 24x7, plus workboats, ferries, etc., so it can get quite rocky. Bring lots of fenders and lines.
by Donna A. - Verified user on Aug 17, 2024
Easy, great amenities, ferry access free and quick
by Patrick A. - Verified user on Jul 20, 2024
If you’re in the area, best place to stay.
by Davar r. - Verified user on Jun 18, 2024
Very good elctrical and water service..aatached to a wonderful hotel
by James H. - Verified user on May 20, 2024
The resort is fantastic. The amenities are also great. The engineering department helped us tie up very nice. The taxi to downtown is very convenient. We will come back.
by Rudy W. - Verified user on May 18, 2024
I was forced to pay for the facilities/resort fee but never used any of it and they never provided a check-in process to provide a gate key so we had to walk around to another gate. Also, we rented a car and they would not allow us to use their parking services - after complaining, they allowed us to park at their golf course 5-minute walk away (no security, open to weather). Basically don't expect Bonvoy service with the hotel (I'm Platinum Elite and they would not even look me up) - you are 2nd class guest when using their docks. Dock master was fast to respond online which was great. Experienced dock hands are not really on site and I think they send hotel maintenance people to the dock to help with lines if needed if you call them. Nice free ferry service to the side with all the action. Nice view of the city from the dock and slightly quieter for sleeping than being on the city side.
by Robert M. - Verified user on Apr 18, 2024
Excellent location, nice perks with the hotel
by henry t. - Verified user on Mar 01, 2024
We did not stay. We had a pending reservation but the Westin had not confirmed it a dsay and a half later. We called the Westin and talked with various people three times and they ever returned our calls. As it turns out, they don't have anyone assigned to handle the docking.
by Jill G. - Verified user on Dec 25, 2023
Very nice facilities a short walk from the property. No washing machine, but if you are looking for an easy dock & you are pretty self sufficient, it's a fine choice. Very dog friendly!
by Ty G. - Verified user on Nov 26, 2022
Fabulous stay at Westin Hotel Savannah’s dock. Met by Stuart, General Manager and Marc, Manager (great line handler in a suit coat)! Full use of gym, pool, spa and golf course. Pricey but great view of all the container ships going upriver. We will be back!
by Ted S. on Nov 08, 2022
Marina is closed. After no return call from marina and no response on Dockwa, the concierge at the Marriott informed us the marina is closed.
by Clarence S. - Verified user on Aug 03, 2022
Nice dock, plenty of room. Hotel was extremely friendly and accommodating.
by David M. - Verified user on Jun 04, 2022
Gotta give these guys an A+. Beautiful dock, facility and location. The staff was very accommodating and helpful, and you can believe we’ll be back.
by Yves V. - Verified user on May 31, 2022
No service would be too nice- they asked us to call - by phone - 30 min before arrival (we did) the. To call again 10 min before arrival (we did) to finally not show ! Not enough pofs on the dock to accommodate all the boats and tons of wake and noise from the boat traffic and people from the hotel
Bad bad bad - and expensive for the qualitymay be better across the river at the city dock
by Joanthan M. - Verified user on May 08, 2022
No one on dock to catch lines. No services, laundry, showers The hotel doesn’t know you are there. But right in Savannah! Free ferry to town from your location.
by Nancy R. - Verified user on Apr 11, 2022
You’ve got your own private resort steps from your door! Pool, fitness center, golf, activities for kids, all great! Free ferry to town. The river has a strong current and you do get wakes from the cargo ships, barges and tugs going by as it is an exposed face dock. The dock itself has water, electric and sides of dock have a nice bumper. Lots of heavy cleats. Showers are a shuttle ride away in fitness center. Not for everyone but we enjoyed it.
by gary p. - Verified user on Mar 17, 2022
THEY NEVER RESPONDED! We canceled our trip because they never confirmed our booking! Return my money!
by Kenny R. - Verified user on Feb 24, 2022
No power, no harbormaster, no food at the hotel at 3:00 pm, charged resort fee.
They did agree to discount the bill.
by Charles R. - Verified user on Feb 21, 2022
A nice hotel if you do have a boat
No electricity or water just a tie up
No effort by the hotel to remedy the issue
The staff didn’t know they had a dock with boats on it
Required transportation to the spa to have a shower
The ferry across to Savannah was nice but restrictive because of it’s schedule
There is no redeeming value to stay here
I am currently requesting a refund for services not provided
by Richard G. - Verified user on Dec 18, 2021
What they don't tell you when docking at the Westin. Call ahead for docking assistance....no one shows up. The docks are under repair...no electric...I didn't check for water. Repair barge taking up half of the available slips replacing/repairing pilings. The water taxi runs every 30 minutes to two stops on the Savannah city side of the river plus the Westin. I have no idea how you access the amenities they advertise. Easy docking even with active currents. Get the gate code before you leave your boat...security doesn't seem to be an issue.
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