Reservations were met with confusion. Only way to contact Weston was through switchboard. Transferred several times regarding docking. No dockmaster and no assistance. No VHF at hotel to speak with anyone. Finally docked we were met with several pedestal not working. Rub rails missing, and cleats loose. Bags of trash on dock and no trash cans. After speaking with manager about conditions after paying for hotels services and being met with below average services he indicated he would credit our bill. Never happened! He said said he couldn’t add a dock master or even get a hand held radio, only having a couple of boats a week. I told him that the Weston advertises those services. He went on to say that property was to become a Marriott in two days. I would hope they will do better. One trawler left and went to the Savannah side and a Cat docked in front of me and never checked in. No one from the Weston seemed to care.
What a disappointment, and from a Westin. Where to start: soon after confirming my Dockwa reservation the Westin sent me a message saying that there is no dock staff but if I need help tying up I should call such & such a phone number when I get close. I did...several times but kept getting voicemail. There's quite a current in the river and my wife can't jump off the boat, but luckily a guy who had just docked came out of his boat and took our lines. The Westin's email also said that half of the electric pedestals don't work so try to tie up at the east end of the dock, which I did. I got power but the water on our pedestal didn't work and the next pedestal was too far away for my hose, so no water. I called the phone number again and asked about the Wifi, and someone came down and gave my wife a folder of information, then left. So we could get on the (strong) Wifi and we figured out about the showers, but no info about trash disposal. Plus the dock itself is in very rough condition. The hotel is lovely and we love Savannah, but the Westin should either step up their game or stop pretending they're a marina.
Really enjoyed our stay. The club house for showers was fantastic. Convient access to the city via the ferry right next to the dock. Recommended!!
Access to the hotel amenities is great, regular ferry to town works well. There are no dock hands to help tie up. Savannah is a very nice stop.
Dock was broken, no one there to help with docking, could not get in touch with person in charge of docks, gate locked and could not get out of docking area.
There was no space, was not worth the $70 I spent when others just pulled up and dock for no fee. I had a lot of trouble getting help and biggest problem is there is no fuel to be found anywhere! Not worth it. Hotel is nice but they need to meet the needs of boaters better.
I’ve been going by boat to the Westin now for twelve years and I haven’t seen the dock in this bad of shape. Definitely needs some attention to the dock. Hotel and staff ere Great as usual!!
We were the only boat on the dock. Great hotel, the kids loved the pool and easy access to down town on the free ferry, which runs every 30 mins. frok the hotel. We highly recommend this spot & will come back again
Nice, simple dock. Great location right at the Savannah Belles ferry which gives access to Savannah across the river. Secured gate was not closed fully and code-locked on the morning of our departure so security was not optimal, though this was simply a matter of maintenance required on the dock access gate to assure the full closing and locking of it as folks pass through. Some dock cleats were not fully secure but most were. Overall a good, no-frills dock.
Priced high. They don't us VHF channel 16. Phone communications are bad because nobody knows about the marina. There is no help for docking. We were continually rocked by tugs, ferrys, and container ships (tie up good and use all of your fenders)
No problem. Very nice people
The Westin Savannah Harbor Golf Resort & Spa features a convenient 600-foot deep water dock just steps from the resort. Whether you’re docking a small boat and checking into the resort or staying on your boat, we offer you access to our award-winning amenities as well as the necessities for your vessel. We are happy to have our dock master greet you upon arrival, and see to it that your power and other needs are met. Convenient waste/sewage drop-off available at the nearby Thunderbolt Marine.
Weight room, showers, sauna and steam room are included in your dockage, as is use of the resort's driving range and putting greens, and the riverside oasis featuring a heated swimming pool, expanded spa Jacuzzi, and an interactive children's water feature. Water service, cable, direct phone and room service are all available without leaving the dock.
To call our guest services department when you arrive, dial 912-201-2000 and select option 0.