by George C. - Verified user on Sep 06, 2023
Its my home marina and I love it
by Charles P. - Verified user on Sep 05, 2023
Easy to reserve and access. Appreciated the email detailing where yo find things in the marina.
by John R. - Verified user on Sep 04, 2023
Mooring easy to access. The marina responded quickly on the app to questions. Lots of restaurants to choose from. The dinghy dock is not located where it says it is in the picture.
by Henry G. - Verified user on Aug 23, 2023
Excellent service in the face of a hurricane. I have stayed here several times always a pleasure
by Bryan F. - Verified user on Aug 09, 2023
Very helpful and responsive
by Ed B. - Verified user on Jul 29, 2023
Harbor patrol came out meet us and say hi, making sure we’re OK!
Peaceful and beautiful spot, we will be back!!!!
by Kenneth F. - Verified user on Jul 24, 2023
We arrived about 1:30 on Saturday afternoon looking for our assigned mooring B2, after a few laps around the marina we realized that there was a boat moored in our space. They said that the harbor patrol put them there the night before! with no 42 foot moorings left to grab and the harbor patrol not answering we were forced to grab an open mooring for a smaller boat and rig it up to stay safe. Not a comfortable feeling at all
Hello Kenneth, glad we were able to talk just now. Again, as we discussed, we apologize about Harbor Patrol. Best way to communicate with us is through the Dockwa app. We had messaged you on Friday once we learned that we had a line cut on our B Moorings and had to some reassigning. Next time you Moor with us, be sure to keep an eye out and reach out through the Dockwa site so we can reply quickly when needed.
by Brooklyn P. - Verified user on Jul 17, 2023
I am contacting you today due to the terrible and illegitimate experience I have had at Redondo Beach marina. I have been harassed by harbor patrol since the day of my first reservation. Multiple times a day they asked me if I rented the space, which I clearly did. I told them I have a receipt and every day they continued to pressure me, question me , and complain that other boaters did not pay. After the 7 legal days I was told I am allowed to book at he office I was informed that I could extend my trip or speak with the harbor about anchoring for the allotted time. I went to the harbor at the end of my reservation and inquired about anchoring my boat, they told me I had to speak with Craig the dock master and gain his approval. Due to the fact that the office is closed on Sunday and I was to speak with him Monday morning. This was an agreed upon conversation from the fire chief a British man who claims to be the harbor master and also he same person who has been harassing me daily. I come back to my boat from land and they follow me around for at least 10 minutes and then approach my boat where I have my 2 year old son with me. They told me why am I still here legally I'm only allowed 5 days within the harbor and that they didn't not care that I paid for 7 days. They then went on to use racially charged language at me and my family (we are an interracial couple). Then when I told them I did not understand anything that was happening he told me that we would not be welcomed back in the harbor. This went on for about an hour to which concluded that if I do decide to come back I have to contact the fire department directly and at there discretion they will let me anchor or rent a ball....... I feel that I am being treated unjustly under the law and not being given the same opportunity to anchor my vessel or use the marina to the same capacity as other boaters. If you would please let me know that you received this message I would appreciate it because it is not fair for anyone to be discriminated against.
by Jean D. - Verified user on Jul 08, 2023
Thank you to all the staff for a great experience. I ended up having to leave my dinghy at the hoist for 48 hours because i needed to attend to an emergency on land and was very pleasantly surprised it was sitting there safely after two nights. i think i will return quite often to spend a few days in the best marina on the west coast. Thank you all.
by Alfredo M. - Verified user on Jul 05, 2023
Stay was great! I already reserved a second stay.
by Mandy W. - Verified user on Jul 05, 2023
Could not find the moor info on any of my confirmations and could not get in touch with anyone. Because I wasn’t able to confirm the location of the moor I rented, I wasn’t able to use it.
Good afternoon Mandy,
Can you provide me with a confirmation number for your reservation? Unfortunately, I do not see any reservations made under the name of Mandy. Possibly, reason why? We are open M-F 8"30am -5pm, 310-374-3481 and do respond through the Dockwa app messages that can be sent once reservations are made.
by allen b. - Verified user on Jul 01, 2023
Great. Just dirty lines
by Hector C. - Verified user on Jun 26, 2023
Aside fro the 62 degree wind it was great. very clean and easy to use moorings. I would go back.
by Captain Y. - Verified user on Jun 20, 2023
Great service and easy mooring
We apologize, there have been recent changes as where the dinghy dock is. Now designated where our Boat Hoist Dock is. We will uploading a new map on Dockwa.com. You can always contact us on Dockwa as we check messages regularly. Hope you enjoyed the show!
by Kevin S. - Verified user on Jun 19, 2023
Ropes are very dirty. Time change. Nice marina
by Mauricio L. - Verified user on May 31, 2023
We had such a great time with our Yacht Club event! We loved our mooring. Thank you !!
by Steven K. - Verified user on May 30, 2023
Mooring was location was great, staff at dinghy dock were helpful and friendly. Mooring 'wand' was very short making it hard to pick-up and the rope on the bow and stern 'loops' was too big to go through my boat's hawse pipe.
by Brian R. - Verified user on May 29, 2023
Perfect! Had a great time on the mooring!!
by Omar M M. - Verified user on May 24, 2023
It was great!!! We are planing on coming back soon
by Raymond H. - Verified user on May 20, 2023
Easy peasy. Barking sea lions all night. Slimiest of slime lines. Still da bomb.
by Sergio J. - Verified user on Apr 21, 2023
Fast response, extremely accommodating, super friendly staff.
by Jim W. - Verified user on Dec 30, 2022
Easy access, friendly and helpful staff, great restaurants. We enjoyed the day there with family and friends.
by Karen C. - Verified user on Oct 27, 2022
Very calm. We are loving our stay at Redondo Beach. Easy access to everything we need. Very helpful staff. Great place for a layover.
by James C. - Verified user on Sep 06, 2022
The mooring A13 had no sand line to the rear loop so was unusable. I took another mooring A6 and phoned both Harbor numbers for reservations and got voicemail or call back. Eventually I sent a message to doles and got a delayed response at sunset saying to leave as that was booked to another boat and it gave three alternates ( one of which was being used by someone who had the same defective mooring problem as me. But by this time the light was gone so I gave up and returned to my slip, I only used your mooring service one night I do not expect to be charged for both
Thank you for your feedback. Unfortunately, we do not find out about damaged Moorings immediately, due to the fact they are serviced quarterly. This causes problems for our boaters especially during our busy weekends, where most Moorings have been pre-assigned. Changing Mooring numbers can cause a problem as boaters have bad reception on the water, and last minute changes get confusing for everyone. We apologize for this hiccup. We did only charge for one night! If you have any additional questions please reach out to us...
by Nicholas M. - Verified user on Jul 05, 2022
Easy calm spot to stay at. Enjoyed July 4th here. Have 2 compliants. The seal dock is annoying. Loud seals all night. Secondly the moooring lines aren’t used often and are covered in growth. Wear gloves.
Glad you enjoyed the show! Sea Lion Dock is an attraction, a pretty loud and smelly attraction! Thank you for baring through with local mooring mascots. We are at the end of our cleaning cycle, apologies for the growth.
by Carol S. - Verified user on Apr 10, 2022
Our club was using many of the moorings this weekend for an event and the marina could not have more helpful with assisting us. Thank you so much for helping our event go smoothly!
Glad it all went smooth!
by Tiffany R. - Verified user on Jan 30, 2022
I didn’t end up going, so I requested a refund or credit, and they didn’t respond to my message.
Hello Tiffany, thank you for your feedback. We apologize for the gap of communication. Unfortunately there are times messages are not seen or are unnotified, There was no cancellation request or refund request submitted by you which also didn't allow us to see your change of plans. Fortunately, our cancellation policy is very flexible. We have never denied a refund. Went ahead and refunded your reservation. Please note our office number 310-374-3481 Mon-Fri 8:30am-5:00pm should you not be able to reach us through Dockwa. Please let us know if anything else us needed, or if you would like to book a future stay.
by Charlie S. - Verified user on Aug 22, 2021
Poor location. Entered harbor then decided not to stay there. Pump out Dock in terrible shape and obviously neglected. Two cleats almost entirely pulled out.
Thank you for your feedback. We will pass this information down, as we do not run this. Hope next visit it will be to par.
by Michael P. - Verified user on Aug 06, 2021
Nice mooring ground, few boats, good privacy. Plenty of restaurants nearby.
Please come again, as more is back to normal !
by David h. - Verified user on Jul 19, 2021
Great customer service. Both in the office and the boat hoist.
Dock area was a little scary. Lots of drinking and rough looking guys. Your security looks a little soft. We are originally from Stockton so was not a big issue. Should consider contract with actual PD for foot patrols.
Thank you for your feedback and suggestions!
by hedge i. - Verified user on Jun 25, 2021
Very nice and outstanding service. The best of the best 👌
by Lala V. - Verified user on Jun 25, 2021
The best place and service ever. Love it
by DEMIAN V. - Verified user on Sep 28, 2020
Friendly Harbor Patrol.
by Wallace H. - Verified user on Sep 21, 2020
The experience was amazing. Jennifer from Redondo Beach Marina was responsive to our request, professional, and made our overall experience amazing. Thank you Jennifer!
by John T. - Verified user on Aug 14, 2020
Stay was pleasant. Easy to find your way around.
by Gary S. - Verified user on Jun 16, 2020
Love this place. We had a wonderful night on one of their mooring balls.
Glad to hear !!! Tell your boating friends and bring company next time...lots to see and do here ! Cheers :)
by Jeff G. - Verified user on May 19, 2020
The tri[ was very enjoyable. The moorings are easy to use and secure. We went on some lovely walks from the marina and got some good go-food to boot. We also found the Harbor patrol to be very helpful. My only negative comments are: 1. The moorings are downwind from the breakwater and the pelican poop smell is really bad; 2. the dinghy dock was hard to find, but we did ultimately locate it (we think) in Basin 3. All in all, we had a great time!
by Dick W. - Verified user on May 10, 2020
Beautiful mooring! I would highly recommend!
by Joseph R. - Verified user on Apr 29, 2020
It was great! Weather didnt quite cooperate but not their fault. The boats around us were friendly, the Harbor Patrol was friendly. We will do this again!
by Jane M. - Verified user on Apr 13, 2020
Good inexpensive place to stop while traveling along the coast.
by Steve H. - Verified user on Feb 19, 2020
Only moorings available. Dinghy dock is long distance from moorings.
by David G. - Verified user on Jan 01, 2020
Always a great place to Moore! Perfect spot to spend the night or weekend! Lots to do!
Glad you enjoyed your stay ! see you next time...
by Martin K. - Verified user on Jul 13, 2019
Great communication with the marina manager. Contacted me several times to make sure everything was ok.
by Patrick D. - Verified user on Jul 10, 2019
The mooring had sea life growing on it and the spreader line was so filthy that it took me hours to clean the mess from my boat. I will not use those moorings again until I am assured that they have been cleaned and properly maintained.
by William K. - Verified user on Jul 01, 2019
Awesome trip, always a pleasure hanging out in front of the Portafino and the beach scene at the pier.
Be back in August, Thanks.