by Kip P. - Verified user on May 28, 2023
First time here. Marina staff, Kayla, was excellent. Night club music way too loud. Drunk obnoxious people in boat next to me ridiculous. Now understand why marina has a bad reputation.
by Susan C. - Verified user on Sep 26, 2022
Kayla is always very helpful, we once again had a great stay. We even took our dinghy over to Goat Island for dinner. Great spot to dock and easy access to all of Newport.
by Brett H. - Verified user on Aug 29, 2022
Dock staff was great and helped us in to a tight berth with great skill. Good location too. Live music to serenade us to sleep only a few feet away at the nightclub.
by Adam K. - Verified user on Aug 15, 2022
First, I want to acknowledge that the staff is very good at West Wind Marina. However, this marina needs upgrading in order to justify $7 per foot, even for Newport. i was here about three years ago and very little has changed for the better. The docks had perhaps 2% of the decking replaced but really needs 100% replacement. The bathrooms really need to be redone. We were prepared to hear music from the club until closing time but there were two sources of music, one from the club and one from the bar and grill that competed. The worst was the private party on one of the big yachts (Reset) that may be a seasonal tenant. They took over when the club closed with some really obnoxious music. It required my going over at 2:45 AM to get some relief and that was not really satisfactory until 3:00 AM. The security is good here considering the night club and the bar and grill on the property. The location is good. It is not far from the heart of Newport.
by Susan F. - Verified user on Aug 02, 2022
Staff was wonderful, helpful docking! However, there is a dance/disco club that starts at 9pm and goes until 1am! Our slip was sitting right in front! Loud is not enough to describe the decibels! Other reviews said loud this is beyond loud, can’t sleep loud in cabin with air conditioner on and tv at full volume!
There is a restaurant right next to the dance/disco club and they have music also which plays simultaneously until restaurant closes!
by Owen D. - Verified user on Jul 06, 2022
Pros: great location, somewhat cheaper than other nearby marinas
Cons: not as upscale a facility as neighbors, can be a bit tight getting in or out, be aware of shallows just outside marina
by Clifford G. - Verified user on Sep 20, 2021
Staff was great and very helpful and accommodating.
by john m. - Verified user on Sep 13, 2021
Protected slip, helpful crew, close to town
by John P. - Verified user on Sep 12, 2021
Great stay for a day
by Phil H. - Verified user on Aug 21, 2021
Very helpful staff and a great location tucked in Newport Harbor. When the staff come to catch the lines they know what they are doing, which is not the case everywhere,
by Paul P. - Verified user on Aug 14, 2021
Great service, called and staff was waiting at dock to help us. A little tight to get into but nice a calm, easy walk to main strip. Restaurants and bars at end of dock closed.
by Tom D. - Verified user on Aug 08, 2021
Very professional staff. The Dockmaster was working quickly in a busy environment .. she made sure all the boats were treated with respect. I don't do dockspace often, but this place would be high on my list for another Newport visit.
by Darius - Verified user on Aug 02, 2021
AVIOD AT ALL COST!!! Terrible experience! The dockmaster Kayla was very rude and unconcerned about our issues..Still waiting for their response a month later.(email or call)
1.booked a 3 day stay.. we had no idea we would be next to a club. The gates gonthrough the club/area which made it impossible to leave the boat without going through the hundreds of drunk patrons; some who seemed convinced that they should be taking their drinks down to the boat. Eventually settling on tossing beer cans on deck and yelling expletives when we didn't oblige. This made for an uncomfortable night, with everyone locked inside scared to do anything but go to bed.
2. I fortunately got to see Kayla Grant that morning and even while I was handing her some of the beer cans thrown on board, she was very dismissive and tried convincing me that "maybe we drank them or they must have fell" onboard!!!
After which she left and refused to even appilogize.
3. We payed for 3 days but only got to stay 1 night. We went out the next morning but soon learned that the spot was "taken" (less than 2 hrs) Again no communication from the marina.
4. After calling and sending emails to the marina, it became more obvious that they simply don't respect patrons, their safety or concerns.
Find any other marina.. and if none available, probably best to find a moring ball or anchor..anything but that place!
by David M. - Verified user on Jul 19, 2021
Great stay at the marina ! The staff was friendly and helpful at the dock. Bathrooms were clean. The atmosphere was fun! Thank you ! We will be back!
by Joshua M. on Jul 18, 2021
If Westwind were not in Newport, it would no longer be in business! Have had reservations confirmed and then canceled, days apart, two years in a row. Last year was the day of arrival. After voicing our displeasure this time the employee became defensive and unwilling to make it right. If you enjoy rude customer service, and from what I read disgusting bathrooms, this is your place. One star was for location, because that's all this place has to offer.
by Lisa W. - Verified user on Jul 10, 2021
Noise at night was horrible. No laundry as advertised. Toilet shower area was not great.
by Dirk D. - Verified user on Jul 09, 2021
Great facility and staff was very helpful!
by Niall N. - Verified user on Jul 05, 2021
Very enjoyable stay . Convenient to stores and restaurants .
by Anonymous on Jun 24, 2021
Very rowdy area. 25-yr-old drunks all around the docks from 10pm - 2am. Be careful.
by Brian G. - Verified user on Jun 04, 2021
Second stay. Easy access in front of Little Ida day beacon with plenty of water (we draw 7 feet). Very accommodating team. Quiet night with beautiful views of Newport. If you plan to stay during the summer and now that COVID is under control, be advised the marina is right next to a night club. WiFi is in transition and basically non functional. We had to extend due to engine problems and the marina staff were again very accommodating.
by Michael A. - Verified user on Oct 15, 2020
Great marina. Dock hands were great and pleasant. Will be back next year!!
by Andrew C. - Verified user on Oct 13, 2020
From the minute we arrived the crew treated us like family and our boat as if it was theirs. Friendly, respectful, courteous... The marina had all the amenities we needed, the bar and restaurant was great and an easy walk to great shops and the heart of Newport. Everything made for such a relaxing weekend, could not have been better! Thank you!
by Christopher N. - Verified user on Oct 13, 2020
Excellent Marina located right off of Thames Street within walking distance to shops and restaurants. Fantastic courteous friendly staff was right there to help tie up and let go. Very accommodating. Expect to go back next season.
by Frank M. - Verified user on Oct 04, 2020
West Wind and it’s people are always a delight. Newport is at its best in the fall, thinner crowds, better service in the restaurants. Easy walk to our favorite food and drink.
by Jack W. - Verified user on Aug 30, 2020
Wanted easier access to land than from dinghy for a week after getting total hip replacement. This was just what we needed with the one caveat that, like every marina in Newport, it is outrageously expensive. No shower or toilet due covid. Dockmaster was great.
by Andy F. - Verified user on Aug 03, 2020
It’s always a pleasure to stay here.
by Theresa J. - Verified user on Aug 03, 2020
Had a great stay. Friendly dock master.
by Christina S. - Verified user on Jul 31, 2020
Excellent stay:) close to town. Wifi was excellent. Thank you Luca
by Robert S. - Verified user on Jul 28, 2020
Very nice service.
by Aileen C. - Verified user on Jul 27, 2020
Marina was fine and staff great, but the three loud bars with bands blaring music and drunks kept us awake until all hours
by Samuel N. - Verified user on Jun 13, 2020
They are always professional and helpful. A+ for West Wind from The Resiliensea
by Ernie W. - Verified user on Oct 16, 2019
Great service and great location in a great boating town.
by Jeff B. - Verified user on Oct 07, 2019
Very friendly and accommodating staff. Clean facilities.
by Dave W. - Verified user on Sep 22, 2019
Service was great. Bathrooms are ok, not great. The only reason it’s not a 5 is because it’s kind of a party scene here. Thumping music all night long at a dance club next to the dock. The best part was there was space when Newport was otherwise full.
by Stephen M. - Verified user on Sep 03, 2019
Dock hands were great. A little interesting getting into their basin, but we had good guidance over the radio. Dock hands were very helpful with tie up, power, water, etc.
Reviews from 2017 and 2018 mentioned that the restrooms needed updating. I did not see any mention in 2019 reviews so I was hoping that was taken care of. Sadly, the restrooms/showers are not up to Newport standards, or even what I would expect from any marina. Also, the restrooms should be checked a few times each day to ensure that supplies do not run out. Updating the restrooms would seem to be a good winter project. It would move this review to 5 stars.
Other reviews mentioned the night club (The Dock), and yes it is loud, but it was not a problem for us as we were at the far end of the marina. We did have lunch there and were pleased.
The marina is at the south end of downtown and we were very pleased with the shops and restaurants in the immediate area. Sunday were went up to the Banister Warf area which was packed with tourists. If you are looking to relax, this is a good area.
by Michael G. - Verified user on Aug 09, 2019
Super spot. Easy dock. Great service.
by Daniel G. - Verified user on Aug 08, 2019
Great experience on out first stay . helpful dockhands and staff . Enjoyed the sunset , will be back , thanks , crew of the CDP
by Manuel A. - Verified user on Jul 12, 2019
This marina is a hidden gem in Newport. Great location, good restaurant, hot night spot and an outstanding crew that is friendly and efficient.
by Sean S. - Verified user on Jul 05, 2019
Very loud music till 1:00 am. Very nice and friendly staff but very loud night club on premise. Beware if you want to sleep before 1:00 am.
by David M. - Verified user on Jun 09, 2019
This is our third time here and we love the spot.
by Mark B. - Verified user on Oct 09, 2018
Great experience staying at West Wind. Everyone who works there is great. Very much enjoyed our time there.
by Micheal D. - Verified user on Oct 09, 2018
It was excellent. The dock staff are so helpful and friendly. We had an excellent on the side of our friends as promised.
by John I. - Verified user on Sep 24, 2018
With over thirty thousand miles at sea under my belt I will say that weatwind marinas bathroom facilities are the worst I have ever seen. They are like an El savadoran prison. When you pay the same as the other marinas in Newport you expect clean and modern showers. They are cinderblock dirty walls, torn curtains and moldy and dirty. I will never go back here. If you are fine with dirty showers and bathrooms and loud music from the bar this is the place for you.
by David D. - Verified user on Jul 08, 2018
Great Stay. Helpful dock hands. Great Music @ The Deck. Facilities clean
by John M. - Verified user on Sep 24, 2017
Now my first choice when coming to Newport.
by Anonymous - Verified user on Sep 17, 2017
Friendly knowledgeable staff. Great location and restaurant next door. Could use a renovation of bathrooms and showers. Nice place.
by Nicholas M. - Verified user on Aug 15, 2017
Good slips, nice protected area. Little funny where the pedestals were (up high off the floating dock on the boardwalk behind), but not an issue. People were very nice. Facilities were fine, but could use some sprucing up. Be aware it's literally right next to a club and a bar. Wasn't loud on Thursday night, but I assume it would be loud Fri/Sat. Would stay again.
by Janet F. - Verified user on Aug 11, 2017
Worked out perfectly! Thank you!
by marc s. - Verified user on Jul 31, 2017
Horrible! Dock master was unprofessional and not very pleasant. Glad we left after only one day. Bathrooms filthy, marina needs to be updated. Will. Never go back
by Joseph A. - Verified user on Jul 29, 2017
The dockmaster was rude and unprofessional. Would NEVER go back.
by Warner H. - Verified user on Jul 23, 2017
The marina staff were very helpful and courteous. The only negative was the loud music at the adjacent nightclub.
by Bob A. - Verified user on Jul 21, 2017
Great, West wind is such a pleasant change from the other Newport Marinas. The staff is so friendly and accommodating,very private location tucked away off the main Thames street area, very relaxing.
by Darren T. - Verified user on Jul 08, 2017
marina staff was very helpful, even on a busy weekend. music can be a bit loud but ended promptly at 1am. excellent power and water. great view and location in town.
by Edward A. - Verified user on Jun 19, 2017
Staff was friendly and accommodating - got a great slip. Location on lower Thames Street is perfect for many shops, restaurants, etc.
Some issues: bathrooms need some renovations; marina is located on same property as a restaurant and bar, which were quite loud, until late.