by rlpope00 on Oct 04, 2022
Area was clean, relatively secure No staff on site. Diesel pump not functioning.
by christi on Oct 02, 2022
Nice docks, great access to aquarium and downtown. However, lots of boat wakes!!
by dougout3 on Aug 30, 2022
Love being downtown Chattanooga, and locked gate access to floating docks is great!
Some wakes from passing boats, mostly on weekends
by jennyreves on Aug 08, 2022
Great marina right in downtown Chattanooga. Easy city to get around. Only drawback is lack of facilities at dock (showers, bathrooms, laundry). Love staying here. Will be back.
by sailorsgrace on Jul 17, 2022
We love the bluff dock but... We really need the pump out working. We understand the lift issue but we also understand there are pumps rated for such lift also, finish the job please. We understand there are alternative pump outs at different locations but we would prefer to pump out at the dock we are at and we ask for you to consider that. Five stars easy if you will take care of the pump out.
by davidrice on Jul 05, 2022
Excellent Stay as usual.
by tparker9164 on Jun 28, 2022
We traveled with a group of 7 boats from Guntersville to Chattanooga. The entire process was extremely easy. I would highly recommend Erwin Marine Riverfront and Dockwa to anyone.
by boomer345 on Jun 26, 2022
Great place to dock great people would highly recommend
by lilchipper09 on Jun 25, 2022
Great stay no issues! Friendly staff, helpful about local information, we will be back!
by smuz on Jun 16, 2022
Nice dock, conveniently located to downtown Chattanooga,.
by cnewman7037 on May 23, 2022
under bridge very loud no adapter for power ran generator all night have trouble walking any distance could not make it up steps and hill to bath house. directly on main channel very turbulante all night.
by carylmoulder on May 20, 2022
Creed, the dock master was great. Docks were clean, sturdy. Bathrooms clean
by lb754 on Apr 16, 2022
Very nice. Great customer service. Creed was very helpful and attentive to our needs
by iukaman on Mar 20, 2022
Great spot and close to the downtown scene. Creed was fantastic as he went above and beyond and was very professional. Will come back!
by klewisson on Nov 27, 2021
Folks were great. Unfortunately, their gas pump was out and we had to go purchase cans and gas. Slip was good.
by ltrich on Nov 15, 2021
Great place and the reservation was fast and easy
by davidmozingo on Nov 14, 2021
Great place to dock your boat with a gated walk way so you can leave your boat and injoy the town with no worries...I'll definitely stay here again.
by djlewis on Oct 31, 2021
Great stop, Jill and crew were outstanding.
by rustyrussell on Oct 25, 2021
Services were outstanding. Clean and secure dock.
by rwstage on Oct 21, 2021
It's exactly as advertised. Convenient to downtown. Adequate security, trash receptacles on dock, good power and water, and docks are in good condition.
Would be nice if there were bathrooms and showers but there aren't at this location thus 4 stars.
by courtneyblanchard on Oct 20, 2021
Jill was absolutely great! She helped us with a package delivery and getting fuel.
by dhutton1 on Oct 15, 2021
Positives are convenient to downtown, good power pedestals, strong water pressure and great rates. Negatives are difficult to reach by phone so communicate through Dockwa, NO SECURITY due to homeless camped on embankment who have gotten ahold of Gate code and come and go on dock, WiFi not good.
by sheilathays on Oct 14, 2021
Great location for the boat to enjoy downtown Chattanooga! Dog friendly too! Very clean marina. Nice and secure
by sauty1946 on Oct 13, 2021
Always enjoy our stay.
Thank you, come back soon!!
by rabaker1999 on Oct 12, 2021
Good Points: Price, location was excellent - right at downtown easy walk to events, arts, museums, restaurants. Security - gate code to enter the dock area.
Not as good - Security: the gate codes may need to be changed more frequently as the homeless in the area came strolling through.
The area does seem to be a haven for the homeless as well.
by barbossa on Oct 04, 2021
They are very nice and helpful people. They are great with how they manage and make sure you are okay. very pleasant trip to Chattanooga.
by johnruns on Oct 03, 2021
Dockmaster Mark was very helpful.
by stuartnelson on Sep 20, 2021
The Erwin Marine staff are the best! We always enjoy our stay in Chattanooga.
Awww, thanks ya'll ! Hope you had a wonderful anniversary:)
by kkpoesch on Sep 15, 2021
We really enjoyed our stay at this dock. There were electric hook ups and a security gate. Very convenient to downtown.
by slaybackfamily on Sep 08, 2021
I must say this booking website is very user friendly and the information that I received from Jill at Erwin Marine, who was great, was very informative. When we arrived there were several open spots which was convenient. However, I realized I'd never obtained a gate code and started searching my emails to see if I'd missed something, with no luck. I simply called Erwin, which was closed by the time we arrived. I left a message on there recording and proceeded on to the hotel with our things. Although a bit unnerving at first, not knowing exactly how we were going to get back to the boat and the facility being closed, we received a call back from a gentleman with Erwin who provided us a gate code right away. The only downside to this stay and the reason for the 4 not 5 stars is not at the fault of the marina. Later that night we had to retrieve the rest of our items from the boat and in doing so, we were approached by another boat owner on the dock wanting us to help move another owner's jet ski or move our own boat from where we docked so that he could get a different spot per his preference. He tried to tell us that he paid for a specific spot which I didn't believe to be true due to my own experience. We would never move someone's vessel so we cordially declined to help him and also told him there was not enough room to move ours where he was insisting without over-lapping our dock lines with another customer with a much, much larger vessel, which we believed was not a good idea either. He began to ignore us and proceeded to move someone's jet ski to suit him. He was somewhat aggressive which was uncomfortable but fortunately, when we returned to check things, our property did not seem to have been tampered with. Above all, we would definitely book here again.
by bna1pdw on Sep 01, 2021
Facilities have been upgraded with new 50 amp boxes . Location perfect for downtown Chattanooga access. I would stay on the aquarium end of bluffview dock. It is quieter than the other side because of homeless population. Supplies are limited from Marina .
by sj21xdc on Aug 30, 2021
Another Great weekend in downtown Chattanooga! Nice and quite.
:-) Thank you!!
by krissyt1317 on Aug 25, 2021
Love staying on the bluff dock. The view at night between the two bridges is fantastic.
by maverickbluer1 on Aug 20, 2021
Very hospitable and extremely convenient.
by mobley on Aug 16, 2021
Accidentally scheduled late, but still ended up with a short walk to our hotel, and no issues with tying up and accessing gate. Wish the gate had stayed closed more, we found it open twice, but no one messed with our boat.
by blessedarewe on Aug 04, 2021
Always love our time at Chattanooga Riverfront!
by jrockwood on Jul 24, 2021
Great way to visit downtown and walk to great restaurants! Jill was very helpful and accommodating!! Well worth the money to have easy access to downtown! The Ice Cream shop is a must!
by bonniehall on Jul 13, 2021
Jill was so easy to work with! Thanks for the information as this was our first trip to Chattanooga Riverfront.
by genopin1 on Jun 27, 2021
Jill was very helpful and accommodating when we accidentally selected the incorrect dock upon arrival. Everything is within easy walking distance from the marina.
by captncg on Jun 15, 2021
The Bluff Dock is likely best used during the week. We have been there on weekdays and weekends. On the weekends, we have fast boats that produce wakes that make out boat fenders pop up and have our boats contact the cement pier. Ugh! Also the security is lax. The access code is known by locals. Fishermen come down to the dock and leave the gates ajar. Vagrants come down and have been found on boats. Police don't respond. Erwin doesn't either. The convenience is nice. But stay alert to the risks.
by bgsvympzfdckw68xsthf on Jun 13, 2021
We loved our trip. Perfect
by brooks1 on Apr 28, 2021
Best spot in Town. Nice views, secure a d close to a activities
by the c's calling on Mar 29, 2021
Friendly helpful low fuel prices
by snatchercaptain on Dec 07, 2020
This is a marina that I visit a few times a year if possible. Staff are very friendly and helpful, the downtown waterfront area is super nice (kid & dog friendly too) and food choices are abundant. Highly recommend a visit.
by kteacher1234 on Nov 28, 2020
Easy docking with great views and easy access to downtown Chattanooga.
by royjohnson on Nov 10, 2020
Very satisfactory...we were assigned the dock we requested and they had the dockmaster come down and helped us tie our boats up!!
by chrisstuckey on Nov 03, 2020
The people at Erwins were Awesome. Just so helpful. Great location for downtown Chattanooga activities. I would highly recommend as a boater to check it out. The only draw back which is out of Erwins control, you better bring a lot of buoys to protect your boat. It is on the main channel of the river so it is NOT a NO WAKE ZONE and my boat got destroyed, TV, Kitchen, Pictures, looked like I had been vandalized. Lucky for me I did put out extra Buoys and saved my Hull.
by janicexavier on Nov 01, 2020
Great time on the river!
by fosterkane on Oct 06, 2020
Mark and Brian were great. I was able to collect a package at the office. Wonderful customer service, great location. Thanks for everything!
by snowcoleman on Oct 05, 2020
Staff was very friendly and helpful docking! Made some special adjustments for our group of 7 boats which made our stay even more pleasurable! Thank you!
by bcampbell64 on Sep 13, 2020
Area was tight, but Jill and Brian made it happen. Thanks for taking care of us guys! See you next year!
by leahme on Sep 08, 2020
The staff were so accommodating to us as we had a trailer with nowhere to park it. Mr. Gentry went out of his way to help us and actually ended up allowing us to leave both our boat and trailer on the grass on his property. You rarely find someone who treats the customer as a customer! Thank you Mr. Gentry for your kindness and great customer service!
by campbelltree on Sep 07, 2020
It was a nice marina.. Small, but nice. Only thing I wished to had was a shower in the bathroom area
by regan on Aug 28, 2020
Jill was great from the office. Brian was fantastic as DockMaster. Really helped us as newer boat owners, even helped us with our lines as we were coming into dock a couple of evenings.
by oneeyedogcrew on Aug 19, 2020
We love the Bluff dock in Chattanooga. Great location for sightseeing and close to wonderful restaurants.
The negative is the bridge traffic noise (but you get used to it) and there are some homeless people on the eastern walkway. We've had no trouble with either.
The staff is very nice as well
by gypsiespalace47 on Aug 18, 2020
The folks here are great. What's important to me is a strong pumpout system and theirs is the best. Only 2 things that i wild like to see change. The security at the bluff docks is very low. People are climbing the gate and getting to the boats. I've been told that dock lines have been cut. Second, with a fuel dock, the area should be a slow or no wake zone so we have had damage due to a strong wake from a big boat that flew by Very close.
by westmarkco on Jul 13, 2020
the man working there was VERY good and helpful
We got there late in the day so we ended up on the out side of the dock which was pretty rough.
Overall good experience
by dbwells03 on Jun 30, 2020
Bluff Dock was excellent, easy to access, and and easy walk to our hotel. The secure access was very mush appreciated. One concern is the walk up from the dock to road access requires scaling a long flight of steps, with no apparent handicap ramp access, so if you are carrying a heavy load or have limited mobility this is not the dock for you.
by greta on Jun 22, 2020
Very busy waterfront.
Wake board boats come right by and rock your boat badly. I had a fender burst!
I saw one wake board bot almost kill 3 children.
There should be a no wake zone between the bridges. Someone is gonna get injured!!!!
Also notable lack of maintenance to the floating dock with broken cleats and areas of missing rub rails. I probably won’t return unless there is a no wake zone to prevent boat damage.
by egd412 on May 28, 2020
Brian Long did a great job of taking care of our group.
by pruboy on May 24, 2020
We had a great time & the service from Brian and the rest of the staff was above and beyond all of our expectations.
by thejourney on Oct 22, 2019
Staff was very helpful, and location is great.
by swansong222 on Oct 18, 2019
Hard to rate this marina. It would’ve been 5 star, primarily for location, if they provided adequate amenities. One can walk EVERYWHERE from this marina—to enterprise, Whole Foods, excellent restaurants, museums, awesome aquariums, river walk, imax theatre—list goes on and on. BUT the marina itself was marginal— one bathroom next to marina office with two stalls only for entire marina, a LONG (1/3 mile?) walk away for most boaters, no showers available, and it smelled dirty. The first few nights we were docked at their “aquarium dock”—fixed docks, cement piers every 45 feet or so, sandwiching each space to tie-up, exposed to public walkway, no security. We would’ve loved to stay longer had there been better facilities. Staff were friendly and helpful—not their fault.
by t7ojlfuchwrohpjhgtvh on Oct 16, 2019
Long very low floating docks under noisy hyway bridge. Great location right downtown riverfront area. Ask for the Bluff dock and it has a security gate. Power, water and trash cans is all you get . Great town with free shuttle bus to Publix or Walmart .
by sailorkev on Oct 14, 2019
The Bluff Dock is a wonderful place to stay and enjoy Downtown Chattanooga. An easy walk to the Hunter Art Museum, the Aquarium, and many wonderful restaurants. Across the river there is even more! Grocery shopping is nearby at Publix and Whole Foods. Staff at the Erwin Marine is super friendly and helpful.
Thank you for staying with us!
by kellympeterson1 on Oct 13, 2019
Love staying on the docks downtown Chattanooga.
by mjwomack1 on Oct 09, 2019
Great place to stay and the staff are fantastic. We stay here whenever we can get to Chattanooga and we will definitely be back!
Thank you, hope you make it back soon!
by tomlyng on Oct 08, 2019
Good, but no showers or Laundry. There is also wakes that hot the river docks.
by pjsanswer on Oct 07, 2019
No convenient restrooms. No showers. Not pet friendly. No wi-fi. But good personnel & repair .
by gottliebj on Sep 04, 2019
On a sea wall on the main channel with out a posted no wake zone. Very rough 2 days at slip. Very convenient location to downtown. No security with easy public access.
by chevyjeep on Aug 25, 2019
The location trumps everything so any negatives would be offset by that. However there are some negatives. First I agree that TWRA should make a NO WAKE zone between the bridges, you can get hit so hard broadside that it dislodges the fender between the boat and dock. Also the far gate was wide open and there were people on the docks that should not be there. The gate at the far end does not have an automatic return so if you leave it open it stays open.
And for a suggestion, the docks are often empty. Offer weekly and monthly rates at progressively deeper discounts as the boating season dwindles. I stayed for a month for 400.00 a few years ago in November. Great deal for me and at least some revenue as the dock was mostly empty all month.
by aks63 on Aug 19, 2019
Great location to down town
by kempharr on Aug 11, 2019
Every was great with facilities but something has to be done about those wake board boats that curl up 3 foot waves and ruin the peaceful environment.
by wwcraven on Aug 04, 2019
We like the Bluff dock. It is the most convenient to downtown, has the most pedestals and a security gate. Like all Chattanooga docks and marinas downtown, you are completely exposed to river traffic and wakes. But it is very worth it for a night or two. Jill does a great job.
Thank you for your business, we love our Riverfront and glad you do as well!!
by abed on Jul 29, 2019
Gate code did not work called and called and called and called ......... could not get in. Just happened a HOMELESS man told me how to get in. you need an emergency #. gate was not working when we left
We are so sorry this happened, unfortunately the office is closed on Sundays. But just for future trips if you leave a message it will come to our email and let us know what's going on. Apparently the battery was going out, the dockmaster took care of that and it is working now. Also, just for future reference there is another gate you can use on the upper end:) Thank you for staying with us, we liked you so much we just wanted to keep ya! PS Give me a call and let me in on how you got in so we can take care of that. See ya on the water!
by o3323 on Jul 26, 2019
The river flows very fast here at the dock and there is no one to help with the lines. My only other issue is that there is no internet on the docks. The riverfront has internet but it isn’t strong enough to cover the docking area so you need to go up to the street level to get it.
Jill at the marina office is very helpful and accommodating but can’t do anything about the river or internet.
by loganrun on Jul 16, 2019
Coordinating with the Erwin marina thru dockwa app was painless. Transit dock was clean an well maintained. One issue has to do with Erwin’s dockwa listing. It states a 10% discount on fuel for transit users. We went to Erwin’s Chickamauga marina for fuel and was told by dockhand there was no additional discounts at the pump. Might want to confirm or has listing changed.
Glad the booking process was easy and that you were happy with your stay! The discount on fuel listed is for our fuel docks downtown when you stay with us, (each location kinda does it own thing) you just have to fuel during business hours, don't put your cc in, just call the office and let me know it's you and I'll give you the discount:) We'll try it on your next trip, hope to see ya soon! Thank you for your business!
by moses on Jul 15, 2019
Very clean ! nice place to dock ! Love Chatt
Thank you, come back soon!!
by lefty on Jul 08, 2019
The receptionist at Erwin was great; very courteous and helpful with our first DocWa reservation.
THE BAD NEWS; there was no law enforcement on the water downtown - the small boat traffic is very heavy - numerous very discourteous boaters; we saw paddle boarders thrown off their boards and we nearly had cleats pulled out of our deck from the serious wakes.
by janan1259 on Jul 07, 2019
Great view of fireworks
Come back soon!!
by rbb331 on Apr 27, 2019
Easy to deal with, very accommodating
Thank you, so glad you enjoyed your stay with us and we'll see you next time!