by fosterkane on Oct 06, 2020
Mark and Brian were great. I was able to collect a package at the office. Wonderful customer service, great location. Thanks for everything!
by snowcoleman on Oct 05, 2020
Staff was very friendly and helpful docking! Made some special adjustments for our group of 7 boats which made our stay even more pleasurable! Thank you!
by captncg on Sep 26, 2020
The Bluff dock is the most convenient uncovered moor to downtown attractions. Clean with great services. Jill, the reservation desk, was most accommodating as we changed our stay repeatedly to adjust to weather conditions.
by snatchercaptain on Sep 24, 2020
This is a marina that I visit a few times a year if possible. Staff are very friendly and helpful, the downtown waterfront area is super nice (kid & dog friendly too) and food choices are abundant. Highly recommend a visit.
by sj21xdc on Sep 21, 2020
Another Great weekend in downtown Chattanooga! Brian Long always makes a point to come down and make sure everything is good!
:-) Thank you!!
by bcampbell64 on Sep 13, 2020
Area was tight, but Jill and Brian made it happen. Thanks for taking care of us guys! See you next year!
by leahme on Sep 08, 2020
The staff were so accommodating to us as we had a trailer with nowhere to park it. Mr. Gentry went out of his way to help us and actually ended up allowing us to leave both our boat and trailer on the grass on his property. You rarely find someone who treats the customer as a customer! Thank you Mr. Gentry for your kindness and great customer service!
by campbelltree on Sep 07, 2020
It was a nice marina.. Small, but nice. Only thing I wished to had was a shower in the bathroom area
by kteacher1234 on Sep 07, 2020
Easy docking with great views and easy access to downtown Chattanooga.
by regan on Aug 28, 2020
Jill was great from the office. Brian was fantastic as DockMaster. Really helped us as newer boat owners, even helped us with our lines as we were coming into dock a couple of evenings.
by oneeyedogcrew on Aug 19, 2020
We love the Bluff dock in Chattanooga. Great location for sightseeing and close to wonderful restaurants.
The negative is the bridge traffic noise (but you get used to it) and there are some homeless people on the eastern walkway. We've had no trouble with either.
The staff is very nice as well
by gypsiespalace47 on Aug 18, 2020
The folks here are great. What's important to me is a strong pumpout system and theirs is the best. Only 2 things that i wild like to see change. The security at the bluff docks is very low. People are climbing the gate and getting to the boats. I've been told that dock lines have been cut. Second, with a fuel dock, the area should be a slow or no wake zone so we have had damage due to a strong wake from a big boat that flew by Very close.
by westmarkco on Jul 13, 2020
the man working there was VERY good and helpful
We got there late in the day so we ended up on the out side of the dock which was pretty rough.
Overall good experience
by dbwells03 on Jun 30, 2020
Bluff Dock was excellent, easy to access, and and easy walk to our hotel. The secure access was very mush appreciated. One concern is the walk up from the dock to road access requires scaling a long flight of steps, with no apparent handicap ramp access, so if you are carrying a heavy load or have limited mobility this is not the dock for you.
by greta on Jun 22, 2020
Very busy waterfront.
Wake board boats come right by and rock your boat badly. I had a fender burst!
I saw one wake board bot almost kill 3 children.
There should be a no wake zone between the bridges. Someone is gonna get injured!!!!
Also notable lack of maintenance to the floating dock with broken cleats and areas of missing rub rails. I probably won’t return unless there is a no wake zone to prevent boat damage.
by tparker9164 on Jun 22, 2020
We traveled with a group of 6 boats from Guntersville to Chattanooga. The entire process was extremely easy. I would highly recommend Erwin Marine Riverfront and Dockwa to anyone.
by egd412 on May 28, 2020
Brian Long did a great job of taking care of our group.
by pruboy on May 24, 2020
We had a great time & the service from Brian and the rest of the staff was above and beyond all of our expectations.
by iukaman on Dec 01, 2019
Great dock! Close to everything. Christmas Parade was fantastic as always. Look forward to doing it again next year!
by jennyreves on Oct 23, 2019
Great marina right in downtown Chattanooga. Easy city to get around. Only drawback is lack of facilities at dock (showers, bathrooms, laundry).
by thejourney on Oct 22, 2019
Staff was very helpful, and location is great.
by swansong222 on Oct 18, 2019
Hard to rate this marina. It would’ve been 5 star, primarily for location, if they provided adequate amenities. One can walk EVERYWHERE from this marina—to enterprise, Whole Foods, excellent restaurants, museums, awesome aquariums, river walk, imax theatre—list goes on and on. BUT the marina itself was marginal— one bathroom next to marina office with two stalls only for entire marina, a LONG (1/3 mile?) walk away for most boaters, no showers available, and it smelled dirty. The first few nights we were docked at their “aquarium dock”—fixed docks, cement piers every 45 feet or so, sandwiching each space to tie-up, exposed to public walkway, no security. We would’ve loved to stay longer had there been better facilities. Staff were friendly and helpful—not their fault.
by t7ojlfuchwrohpjhgtvh on Oct 16, 2019
Long very low floating docks under noisy hyway bridge. Great location right downtown riverfront area. Ask for the Bluff dock and it has a security gate. Power, water and trash cans is all you get . Great town with free shuttle bus to Publix or Walmart .
by sailorkev on Oct 14, 2019
The Bluff Dock is a wonderful place to stay and enjoy Downtown Chattanooga. An easy walk to the Hunter Art Museum, the Aquarium, and many wonderful restaurants. Across the river there is even more! Grocery shopping is nearby at Publix and Whole Foods. Staff at the Erwin Marine is super friendly and helpful.
Thank you for staying with us!
by kellympeterson1 on Oct 13, 2019
Love staying on the docks downtown Chattanooga.
by sauty1946 on Oct 10, 2019
Always enjoy our stay.
Thank you, come back soon!!
by mjwomack1 on Oct 09, 2019
Great place to stay and the staff are fantastic. We stay here whenever we can get to Chattanooga and we will definitely be back!
Thank you, hope you make it back soon!
by tomlyng on Oct 08, 2019
Good, but no showers or Laundry. There is also wakes that hot the river docks.
by pjsanswer on Oct 07, 2019
No convenient restrooms. No showers. Not pet friendly. No wi-fi. But good personnel & repair .
by stuartnelson on Sep 17, 2019
The Erwin Marine staff are the best! We always enjoy our stay in Chattanooga.
Awww, thanks ya'll ! Hope you had a wonderful anniversary:)
by gottliebj on Sep 04, 2019
On a sea wall on the main channel with out a posted no wake zone. Very rough 2 days at slip. Very convenient location to downtown. No security with easy public access.
by chevyjeep on Aug 25, 2019
The location trumps everything so any negatives would be offset by that. However there are some negatives. First I agree that TWRA should make a NO WAKE zone between the bridges, you can get hit so hard broadside that it dislodges the fender between the boat and dock. Also the far gate was wide open and there were people on the docks that should not be there. The gate at the far end does not have an automatic return so if you leave it open it stays open.
And for a suggestion, the docks are often empty. Offer weekly and monthly rates at progressively deeper discounts as the boating season dwindles. I stayed for a month for 400.00 a few years ago in November. Great deal for me and at least some revenue as the dock was mostly empty all month.
by aks63 on Aug 19, 2019
Great location to down town
by kempharr on Aug 11, 2019
Every was great with facilities but something has to be done about those wake board boats that curl up 3 foot waves and ruin the peaceful environment.
by wwcraven on Aug 04, 2019
We like the Bluff dock. It is the most convenient to downtown, has the most pedestals and a security gate. Like all Chattanooga docks and marinas downtown, you are completely exposed to river traffic and wakes. But it is very worth it for a night or two. Jill does a great job.
Thank you for your business, we love our Riverfront and glad you do as well!!
by abed on Jul 29, 2019
Gate code did not work called and called and called and called ......... could not get in. Just happened a HOMELESS man told me how to get in. you need an emergency #. gate was not working when we left
We are so sorry this happened, unfortunately the office is closed on Sundays. But just for future trips if you leave a message it will come to our email and let us know what's going on. Apparently the battery was going out, the dockmaster took care of that and it is working now. Also, just for future reference there is another gate you can use on the upper end:) Thank you for staying with us, we liked you so much we just wanted to keep ya! PS Give me a call and let me in on how you got in so we can take care of that. See ya on the water!
by o3323 on Jul 26, 2019
The river flows very fast here at the dock and there is no one to help with the lines. My only other issue is that there is no internet on the docks. The riverfront has internet but it isn’t strong enough to cover the docking area so you need to go up to the street level to get it.
Jill at the marina office is very helpful and accommodating but can’t do anything about the river or internet.
by loganrun on Jul 16, 2019
Coordinating with the Erwin marina thru dockwa app was painless. Transit dock was clean an well maintained. One issue has to do with Erwin’s dockwa listing. It states a 10% discount on fuel for transit users. We went to Erwin’s Chickamauga marina for fuel and was told by dockhand there was no additional discounts at the pump. Might want to confirm or has listing changed.
Glad the booking process was easy and that you were happy with your stay! The discount on fuel listed is for our fuel docks downtown when you stay with us, (each location kinda does it own thing) you just have to fuel during business hours, don't put your cc in, just call the office and let me know it's you and I'll give you the discount:) We'll try it on your next trip, hope to see ya soon! Thank you for your business!
by moses on Jul 15, 2019
Very clean ! nice place to dock ! Love Chatt
Thank you, come back soon!!
by lefty on Jul 08, 2019
The receptionist at Erwin was great; very courteous and helpful with our first DocWa reservation.
THE BAD NEWS; there was no law enforcement on the water downtown - the small boat traffic is very heavy - numerous very discourteous boaters; we saw paddle boarders thrown off their boards and we nearly had cleats pulled out of our deck from the serious wakes.
by janan1259 on Jul 07, 2019
Great view of fireworks
Come back soon!!
by rbb331 on Apr 27, 2019
Easy to deal with, very accommodating
Thank you, so glad you enjoyed your stay with us and we'll see you next time!