Safe Harbor Bristol

I'm writing this because the dock master at Safe Harbor Bristol (Martin) asked me to leave a positive review for him because the Safe Harbor Bristol marina recently has been getting a lot of negative feedback regarding his inappropriate relations with the marina's members. I personally have heard Martin speak badly about many members and many of us agree that it is best to avoid him otherwise you will get stuck listening to him complain about how his co-workers and manager (Sammy) "aren't doing their job" and "should be fired" every chance he gets! We mostly all do our best to avoid him and get to and from our boats quickly as to not have to listen to him complain about everyone — the members, the management and how he needs a raise but they (Safe Harbor) are so stingy so he has to work for other members in his off hours to make extra money. This certainly comes as a surprise considering Safe Harbor Bristol charges quite a bit for dockage! While we all do our best to be polite to Martin we all agree that Safe Harbor Bristol should be doing a better job in training their staff in regards to customer service. Many of us wish to simply enjoy our boats, not have to listen to the marina staff complain about their jobs! We certainly hope Martin gets a new, higher paying job soon and many of us have provided him with advice while he is on the search for a new job but we can only hope that whomever replaces him is given proper training on how to treat members, especially ones that know each other and pay to enjoy the marina, not to listen to the marina staff complain endlessly about other members, their coworkers and the company's leaders. His endless gossiping about members and downright negativity really puts us in an awkward place when visiting the marina and as such many of us are currently leaving to dock at other local marinas. Otherwise, the marina is in a great location but we all agree that Martin asking so many of us to leave positive reviews regarding his professionalism is indeed, grossly unprofessional and that Safe Harbor Bristol really needs to educate their staff on not only how to act professionally when in the company of members, but in how to treat members with respect and refrain from asking for favors, handouts and side jobs at every encounter. Please do better Safe Harbor.

Martin and the crew at Bristol are always the best. What I like best is the flexibility. We were coming in on Wed but the winds and weather didn't cooperate and it would have been unsafe. Things were easily shifted a day without complexity and with ease. Just another reason that coming to SH Bristol is always a pleasure. Thanks Martin!!

One of our favorite places to overnight. Staff is very courteous, Dock Manager Martin Moulton is seasoned and experienced. Facilities are clean, Publix is across the street, large park is close by for dog walking. Pump out available by pump out boat. The only snag is the Ashely River bridges do not open for boats using the marina. If you are sail (or power over 18’, check bridge clearance), try Safe Harbor Charleston City.

Nice people good location to provision public’s right across the street.

We had a great stay at Safe Harbor Bristol. The staff was very friendly and helpful . Thank you!

Great place and staff

Awesome stay! Super helpful and friendly staff!

This is a great marina. Well run, great location, tops all around. It’s our new go to spot for transient slip space. Walking distance to a full service Marriott and a Holiday Inn are just icing on the cake.

Outstanding service and courteous staff. My 2nd time there and will be back.

Great service at this marina.

Super easy to get in and out of marina. Martin was awesome called before we reached marina he was standing at slip waiting to help. Will be back for sure.

Great service, people and overall great marina

The team did a great job with the Butler Rendezvous from Beaufort ! Great help docking and shoving off this am - great job and keep up the good work Paul M

Martin and team were so nice and accommodating. We are new to boating and they helped us get our boat docked and tied up safely. The next morning we were leaving and Martin was there to show us where to get gas and to thank us and wish us a safe journey.

Dock master was great!

We were transient and it was a perfect stay!

Great dock and friendly staff! Sammy and Jake went above and beyond!! Highly recommend...5th year coming! We'll always be back❤️

This was a perfect one night stay for us while we were at the Charleston Marriott. The marina employees were excellent. Sammy met us immediately and helped secure the boat and went above and beyond to make things easy for us. Everybody was friendly, and the Marina was clean and secure. We will be back.

We visited this marina on a holiday weekend, even tho it was a busy time we recieved extremely wonderful service. The staff we encountered were super helpful! We will be back anytime we are in the area:)

Strong tides coming in but good staff and nice facilities and close to Charleston Marriot.

Great marina. Martin is phenomenal and goes the extra mile

Another great long weekend at Briatol Charleston. Martin and his crew are as amazing as always!! Looking forward to next year.

The dock guys were helping and friendly. My outside space was fine for our 2 evening moors. Very pleased.

Thanks guys! Great staff!!

My wife and I could not have had a better experience with our stay at Safe Harbor Bristol. The staff is so nice and accommodating. They are the reason we will come back year after year. Sammy met us as we pulled in to the marina, helped catch and tie up our boat and showed us everything we needed at the marina so that we could fully enjoy our stay. Martin helped us to reserve our stay and was in contact with us the whole weekend to make sure everything was going smooth. You never know what to fully expect, but this place blew those expectations out of the water. Thank y’all!