by gpetersen on Apr 22, 2022
The dock master was supreme in her job. The marina was a great experience.
by tonyperezcremades on Apr 17, 2022
Simply perfect, Doris (dock master) is amazing!!! She run all marina in outstanding way! Because of her hospitality and marina facilities we prolonged our stay at banana and cancel the second marina that was reserved!
by jw621 on Apr 06, 2022
Hotel needs work. Needs to be cleaned. Pool area needs a refresh. Heater for pool needs to be turned off once the Air temperature reaches 80 or so. Was looking forward to a cool dip and it was warm, so not very refreashing. Vending machine didnt work. Website says "Marina" this is an absolute fabrication of the truth. There is a shack with an ice machine. The dockmaster was very nice so that was a plus. I called before hand to arrange a dock slip gave my boat size and that I was bringing it on a trailer. My boat "26ft" is the absolute largest this ramp will allow. There are 2 ways to get to the ramp make certain if you go you enter from the South "only" entrance while pulling a boat, then transition through the parking lot directly behind the main hotel to the North route to the ramp. I made the mistake of continuing through the South entrance. Nothing broken but EXTREMELY TIGHT. This boat ramp is very challenging to an experienced person, however there is another launch option North of the hotel. 33rd street has a ramp which I highly recommend. I used credit card points and got the night down to $160ish. The normal $400 a night is common in the Keys but way over priced for this Hotel. The Boat slip was an additional $4.25 or $4.50 a foot. So over another $100 a day for me with a 26 foot boat. I liked the idea if hotel "Marina" and boat slip. They fell way short of the experience and non existing Marina. I say go somewhere else.
by theonlysolitude on Mar 20, 2022
Great little marina with pool and restaurants. Dorris is there for your every need and everybody is very friendly.
Publix and Home Depot are walkable.
Sombrero Beach is a short Uber ride.
The marina could use some new shower facilities just for marina residents. Other than that, we had a fantastic stay.
by ksantor501 on Feb 27, 2022
The marina is lovely and easily accessible. Trailer parking on site. The boat ramp however is unusable. It’s extremely steep and loaded with 12 inches or more of seaweed. Literally no one uses it. We had to go down the street to a public ramp. Which was fine but we should have been notified upon making a reservation that there is not, in fact a boat ramp.
by bwicks68 on Feb 10, 2022
We got lucky and get their only open slip! We spent a week there and explored the Keys by rental car (you can use the Keys shuttle system too). The Dock Master, Doris, was friendly and helpful. The only knock we’re the bathrooms/showers. They were well below standard - dirty floors, toilets and showers.
by cfreeman101 on Jan 24, 2022
We were a little misled…. The ramp is impossible to use. Had to use the public ramp to launch boat. No one told us it was for 12’ Jon boats. The water hose was 6’ long. Had to go to Home Depot and buy a longer water hose. The dock aster knew we were fishing and staged us at the opposite side of Marina from fish cleaning area. Very disappointed.
by mil88lerk on Dec 31, 2021
The dock slip was very convenient. As stated on Dockwa the slip had power and freshwater hookup. The marina lead directly out to the Gulf so very easy access.
The only issue:
It Should be stated very clearly somewhere on Dockwa that the Ramp is very short for launching a boat. My boat is 22ft and I could not launch at this ramp. I had to launch at the nearest public ramp, which was fine, but it should have been known ahead of time. Make a maximum boat size to launch listed for this marina.
by dtmartin82 on Nov 30, 2021
I loved Banana Bay when I first arrived..the boaters were like family. In August, everything changed, as management shifted to some of the most arrogant, inexperienced people at the office and the dockmaster started barking orders without even knowing the people or having knowledge of the boaters there. On the second day of new management we were ordered that Everything was to be removed, bikes, dock boxes, our plastic chairs ect! We were told they were fire hazards!!! Right!!! Don’t talk to us or treat us like 3 year olds! Most of the live a boards are educated people. The fire hazards are the pedestals, 3 boats hooked into one at a couple locations as most don’t work. That is the true hazard! Cable is non existent although promised, the hot tub has been out of order for a year or more, and two weeks ago the pool was operating without a pump to circulate and clean(a major issue due to disease)…the bathrooms are disgusting…not sure how often they are cleaned in a months time…have yet to see a clean one … we are not allowed to buy ice from the Marina ice box…it is for the motel since no machines work there! Constantly being threatened to remove our items off dock (what they didn’t take (steal) from us..we were given 48 hours to remove or they would. Our fire hazard chairs went up to the employees house for them to use! (Managements Family I believe) …and they charge resort prices for the place..we had friends visit and stay there…I was so sorry we recommended as we didn’t know how lazy the front office can be, they don’t answer phones, take the front parking spaces that should be for customers and I could continue on! The little yard maintenance girl is the only one I’ve seen working her butt off…doing to many jobs with to many hats! Are we (the business) looking for a tax write off so we run the business into the ground??? So yes it was a good feeling to leave, before I’m threatened to be kicked out for saying anything to see fair treatment to your boaters, your clients, your livelihood…one star is to much for this dirty place!
by helayne on Nov 12, 2021
Doris, the dockmaster, was very accomodating our whole 2 day stay. Her staff member, we think his name was George, gave us a ride to a marine store as we needed to fix a steering issue. The docks are nice, ice is available. We used instacart to have groceries delivered from Publix which was only .5 mile away. Will walk to HomeDepot today and leave tomorrow morning.
by joebello on Sep 28, 2021
The resort were awesome. Clean and good.. The marina and slip were great. The only thing is the ramp is not suitable for boats over 19 or 20 feet. There is a deep drop few feet after water level. If you have a bigger boat or longer trailer you will lose an axle or unable to retrieve your boat. I have to launch it in a public marina close by. The 33rd Street public ramp. It would be good if the ramp can be filled and repair. Other than that the stay was great.
by rcollazo on Sep 15, 2021
We stayed at the Banana Bay Resort in July for 6 Days. ( 4 Boats)
The entire time we were there, there was NO DOCK Master.
We had to walk out to Overseas Highway or call uber to go to the store and buy ice. Electrical and Plumbing on pedestals not working correctly.. Bathrooms Need updating. Pool had a very ugly ring of mold all around and a loose electric wire.
by jodytam on Aug 21, 2021
Our 10th year in a row keeping our boat there. Quiet, protective area with everything you may need.
by brianlbotley on Aug 14, 2021
Visit to Marathon Key Beach Club and Banana Bay from 7-31 thru 8-13 was great. Dockage was fine with the exception of having to turn on water with vice grips due to broken handle.
by trayla02 on Aug 01, 2021
I think its ridiculous to have pay top dollar for a resort where I have to take out my own trash and ask for more towels. My room was over flowing with garbage.
The dockmaster was fired so we had to argue with other boaters for our boat slip and plead that we paid for our spot. I spent hundreds on a slip and people were un tying our boat and moving it. Very unhappy experience. The cleaning people were very nice and helpful when you saw them. The ice machine was out of order the whole time in our hallway. Infind this every unacceptable. We had dirty towels everywhere and no where to put them. The rooms was nice but needed daily cleaning. The tiki was nice and staff was pleaseant. I enjoyed chatting with Troy the bartender. He was kind and professional. Office staff was friendly and kind.
by braddodge31 on Jul 24, 2021
Great place! Nice updated rooms and great marina. Only reason for not giving 5 stars was lack of ice and the pool needs a lot of updating. The 8 foot deep part of the pool is basically unusable for most people so everyone crowds into the shallow end. Not sure if a pool “cooler” is possible but the water is way too hot (like 95 degrees). Also the pool bar was never open. The bar on the point was great for sunsets!
by philipgonzalez on Jul 14, 2021
I stay at Marathon Key Beach Club located on the same grounds. I rent a slip for a week and am satisfied overall. I have been renting a slip every year for 30 years. The harbor waters are always calm. The Dockmasters I have encountered are always friendly and helpful. They have water and electric hookups at every slip included with the slip rental. There are restrooms, showers, and laundry for renters. They have a a huge pool and hot tub that slip renters may use. Publix supermarket, Home Depot, West Marine, Sombrero Beach, and local restaurants and shops are nearby. The 7 Mile bridge is 2 miles west of the marina which leads out to the Atlantic Ocean and Sombrero Reef which is a beautiful snorkeling and diving site. Great Mahi Mahi fishing offshore. The bay side is ideal for watersports of all kinds. Overall, Banana Bay Marina is a great location in the middle keys for everything boating. Key West is only 49 miles west of the marina for those who like to sightsee, barhop, and party.
by sailordie2323 on Jul 08, 2021
We come down here every year, and have to say the new dockmaster is very attentive and friendly. The wifi connection isn’t great at the marina but fair in the resort areas. We pass through Banana Bay specifically because the marina is well protected and you get access to the pool. Be back soon!
by bamtango7 on Jul 06, 2021
It wasn’t very clean. Trash cans not emptied every day. Docks weren’t blown off leaves on they. It wasn’t staffed at all.
by kidtoothmanager on Jun 20, 2021
Look forward to coming back next year
by jojo33 on Mar 31, 2021
Absolutely the worst marina experience in 13 years of boating. Where to begin? Shower/bath facilities are atrocious. Pump out only once per week, on their schedule. The entire facility is falling apart. Pool closed. Hot tub closed. Laundry room floods every time you do a load. Internet is down most of the time and if you do get a signal you have to be sitting in front of the dockmaster's office. We have been coming here seasonally for over 10 years and this will be our last.
by longtimeboater on Mar 14, 2021
A nice small marina on the NW side of Marathon. Since it is connected with a resort, the amenities of the pool, tennis courts, bikes, and lounges on the sandy areas were nice. It certainly was not at its peak and they could use a bit more maintenance all around the resort and marina but very satisfactory. It is a good location to get to Pubix, Home Depot and Marathon Park. Very nice tropical vegetation around. Bathroom/shower facilities were just okay, but we don’t usually use them, so not a big concern for us. We had some north, NE winds with which we were concerned, but we did not rock much at all, so we’re very pleased.
by benhank87 on Mar 06, 2021
Place was clean. Staff was great.
by steinbrj1959 on Feb 14, 2021
Plus’s - slips are inexpensive with electric and water. Parking lot right next to marina. Sandy point and hammocks are pretty nice. To be fair, we stayed on our boat and didn’t see the rooms.
Con’s - Harbor has a ton of accumulatesd smelly sea grass, no marina staff, no ice, jacuzzi wasn’t working, pool was cloudy and had lots of foliage debris. Thank God my boat has its own shower. Marina unsecured. Sandy point overtaken by locals and other non-guests to go shark fishing at night. They were still sleeping on the lounge chairs when we left the marina this morning.
Good price for a slip, but I won’t be back.
by dirtyjohn on Jan 26, 2021
Friendly staff, Marina was secure and had everything we needed. Will stay there again.
by mirandasingley on Jan 01, 2021
Great marina. Easy to access and nice to have not only power and water but pump out too right at the dock.
by kathystarr on Aug 19, 2020
We stayed at Marathon Key Beach Club and kept our boat at Banana Bay's Marina. Couldn't have been more perfect! Really appreciated that water was included in the rate for the week.
by nessaboop on Jun 26, 2020
There was no dock master, no one to tell us where to keep the boat. Never saw anyone all week. Called a left a message for the dock master that was provided my the hotel front desk and never got a call back.
by bbay on Jun 14, 2010
My wife and I stayed here for a long weekend over the dates of May 7-10, 2010. What a relaxing place to stay. Our room had a view of the new marina with great sunrises and wonderful sunsets. the room was very clean and the bed conforatable. The new Dock Master Larry is very friendly and accommodating nothing was too much to ask for. The fresh water pool was wonderful and the Tikki bar was a nice pool side treat. The rum runners are the best I've ever had (special recipe I was told) The staff through out the property was very friendly and helpful. The GM has really turned things around since the last time we visited. We could see now why their tag line is "Where tranquility has a place" we can't wait to go back.