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by Andrew G. - Verified user on Jun 29, 2025
Perfect. In and out was so easy. Would come back for sure.
Marina Response:
Thank you for the feedback, Andrew. It was wonderful to have you and we look forward to welcoming you back again soon to the Nantucket Boat Basin!
by Brian G. - Verified user on Jun 21, 2025
Good stay and super crew helping us dock and obtain pump out service. Things were different from last year’s visit (a week earlier) where we were greeted with a map, guides, and a doggie amenity kit upon arrival. Not this year. We were informed they no longer provide this for “early season” visits. Our pup was sad there were no snacks for her. She doesn’t know what week or month it is. These little things make a big difference to us.
Marina Response:
Thank you for your review. Welcome bags are a courtesy given out during peak season, which starts this year on June 19, so we apologize for missing the mark on that. We hope to see you on another trip where we can make sure to make the trip memorable in the best way possible!
by David L. - Verified user on Jun 21, 2025
We visit the Boat Basin every year at least once or twice. Exceptional service and great location
Marina Response:
Thank you for writing a review! We are glad that we met your expectations. We look forward to your next visit!
by Robert K. - Verified user on Jun 15, 2025
Beautiful marina, the staff is excellent as always and Nantucket is so nice!
Marina Response:
Thank you for your visit! We appreciate the compliment on our staff, we will be sure to share it with them. Enjoy the boating season!
by robert b. - Verified user on Jun 09, 2025
Off season prices were appreciated especially having a dock for less then warm sunny weather. Nantucket is always great!
Marina Response:
We are glad you enjoyed the shoulder season with us, Robert! We have great rates for the fall as well, we hope to welcome you back soon!
by Kevin F. - Verified user on Sep 22, 2024
Great place, great marina and great time of the year to be in Nantucket!
Marina Response:
We appreciate your kind words. We agree that September is a hidden gem!
by Alex W. - Verified user on Sep 21, 2024
1st time in the marina. Great staff in all aspects. Amazing location being right in town. Looking forward to our next visit.
Alex / Serenity
Marina Response:
Thank you - We hope to see you again!
by Chris H. - Verified user on Aug 30, 2024
Fantastic stay. Great slip and very helpful dockhands.
Marina Response:
Thank you for taking the time to write a review. I will pass along the compliment to our dock staff.
by Robert H. - Verified user on Aug 26, 2024
Staff and facilities are first rate!
Marina Response:
Thank you!
by Elizabeth G. - Verified user on Aug 21, 2024
The Marina Staff was outstanding and so friendly! Our Slip was perfect. The Marina is clean and welcoming! The Welcome Bag was lovely and had a lot of Nantucket information that allowed us to plan excursions. There is so much to do within walking distance.
Marina Response:
We appreciate your review! Always happy to hear that our staff was accommodating, we feel like we have a great team. We hope to see you again soon - you can always reach out to our concierge staff if you are interested in any additional information about Nantucket, the island has so much to offer! Thanks again for staying with us!
by Charles S. - Verified user on Jul 12, 2024
Nantucket Boat Basin
Excellent service all around.
Very professional, pleasant and efficient.
Well trained staff.
“Moxie”
Marina Response:
Thank you for taking the time to write a review. We appreciate the feedback about our staff and will be sure to pass along the compliment! We look forward to welcoming you back again soon.
by Themis P. - Verified user on Jun 25, 2024
Awesome. Great marina and great service.
Marina Response:
Thank you for your positive review! We hope to see you again this season.
by Tom M. - Verified user on Jun 23, 2024
Great marina. Friendly and competent staff, looking to please. Great stay.
Marina Response:
Good morning Mr. McNulty, thank you very much for your review, we appreciate your business and hope to welcome you back soon!
by Joseph V. - Verified user on Jun 20, 2024
Fantastic!!! Staff are great.
Marina Response:
Thank you very much! We are thrilled to hear that you enjoyed our staff. They love what they do.
by Robert K. - Verified user on Jun 15, 2024
They did not get five stars because: when I made the reservation initially, I was waitlisted for some of the the nights I wanted. It turned out that the marina was not even half full while I was there. Why is that? It is disappointing that they could not/would not give me the nights I wanted.
Marina Response:
Good Afternoon - At the time of booking, we were carefully monitoring reservations since our staff are still in training and some arriving to the island for the first time. We like to make sure to have enough staff to accommodate the number of reservations/boats inside the marina, and to provide the highest level of service. It looks like we were able to add Friday night for you, so if there is something we missed please let the office know so we can improve your experience next time.
by NICHOLAS D. - Verified user on Jun 13, 2024
Great service and facilities! Thank you for accommodating our three vessels together
Marina Response:
Very happy to make accommodations such as yours when we can. We hope you and your group enjoyed your time on Nantucket. Thank you for taking the time to write a review.
by Grant C. - Verified user on May 05, 2024
SERVICE AND FACILITIES ARE OUTSTANDING
Marina Response:
Thank you! We appreciate your kind words. Looking forward to having you back for another season.
by Kevin M. - Verified user on Sep 28, 2023
The staff at Nantucket Boat Basin are extraordinarily personable and professional. We had anticipated staying three nights, but due to foul weather had to extend our stay. The staff at the Boat Basin were beyond accommodating - going out of their way to ensure we still were able to enjoy our time in Nantucket between providing restaurant and activity recommendations to welcoming our pup with some gifts. We couldn’t recommend the Boat Basin more!
Marina Response:
Thank you so much for your kind review. It's always fun for us to share our favorite parts of Nantucket with our guests. We very much enjoyed having you stay with us and chatting in the office with you and Jagger! We look forward to welcoming you back for your next trip.
by Andrew F. - Verified user on Sep 10, 2023
Fantastic staff and dock attendants and wonderful marina. We were able to pump out in slip which for us is a major convenience and time saver. Thanks for a terrific stay.
Marina Response:
We appreciate your review! We will be sure to pass along the compliment to our staff. Always happy to provide the free slip-side pump-out service as it contributes to the wellbeing of our harbor. We would love to have you visit again!
by Jeff C. - Verified user on Sep 04, 2023
Always a great time at the Boat Basin
Marina Response:
Great to hear that you enjoyed your time with us! We appreciate you taking the time to write us a positive review. Please visit us again in 2024!
by John H. - Verified user on Sep 01, 2023
Great facility and wonderful staff. They were very accomodating.
Marina Response:
Thank you so much for your kind words. We appreciate you business and are more than happy to provide the services that we do. We hope to see you in 2024!
by John C. on Jul 03, 2023
Started out another great season with some visits to Nantucket Boat Basin.
The crew at the Basin provide the most professional and friendly service every time.
They make coming in to a busy harbor/ basin very easy with great communication and can provide many services while staying at the Basin.
Thank you
John
Marina Response:
We appreciate you taking the time to write a review. We hope that you enjoyed your time on Nantucket and hope to see you in 2024!
by Frank S. - Verified user on Jun 17, 2023
" For over 40 years we've been visiting the Nantucket Boat Basin as we have travelled the world on the water. During the last 3 years there is a REMARKABLE and SIGNIFICANT improvement in both the services and the design enhancements at what has always been a global destination for thousands every summer. From the reservation system and new communications once reserved all the way to the special handling by the dock attendants and then the really special personal touches like the Saturday afternoon Wine and Cheese on the docks, the NANTUCKET BOAT BASIN makes every effort to engage, comfort and relate to every individual boater that comes there. It is truly a SEVEN (7) Star experience, and this year we noticed many many boaters from further away EXTENDING their stay (If they could retain their much 'in demand' slips) just BECAUSE of how they felt dockside every day. We'll certainly be there at least another 50 years (we hope)." Frank a. Stasiowski, Owner, Hinckley 44 SERENITY.
Marina Response:
Mr. Stasiowski, we cannot thank you enough for your review. We are honored to host you at the Nantucket Boat Basin and look forward to welcoming you back for many years to come. Best wishes to you!
by Robert R. - Verified user on Jun 17, 2023
Awesome stay! Very nice amenities, and very nice docks and power and water.
Marina Response:
Thank you for your review! We are happy to offer dock side amenities for all of our guests. We appreciate hearing that you enjoyed the new docks!
by Richie B. - Verified user on Jun 16, 2023
The service was impeccable. Everyone was very friendly and happy. Thanks for a great time they met every expectation. Thanks so much
Marina Response:
Thank you very much! This is wonderful to hear, we will be sure to pass this along to the staff. We are delighted you enjoyed your time with us and we look forward to welcoming you back again to the Nantucket Boat Basin!
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