by l36i8mxxy6fuyywp4n7u on Jun 23, 2019
Stayed 2 weeks. Internet did not work for the first week, I had to call the provider to get it resolved. There was a bad cable under the dock that the management knew about for over a month the provider indicated. Pump out took an average of 1 hour to accomplish and marina refused to pump our tank the day we departed.
by woodjc0101 on Apr 25, 2019
Don’t know where these other reviews come from. Yes it’s pricey. You know that going in. I’ve seen other people with animals. No issues they said ??? Love the service. Love the fact there is concrete on each side of my boat. Tom Cindy and Corey are great. Can’t find a fault at all. Going back again.
by michaeel on Mar 15, 2019
Great marina. A little difficult getting in/out. Very nice pool and marina is close to everything. Need a bit more water pressure in showers. Dock master staff very helpful and friendly.
by kappler0 on Jan 22, 2019
BEWARE! On January 19th 2019 around midnight police responded to a call at The Galleon in Key West Florida regarding illegal discrimination against a service animal and her owner. As we were was walking our trained and marked service animal, resort staff repeatedly informed us we were unable to walk our service dog across the resort property. When informing them this was an actual service animal (not emotional support), they still insisted it was not allowed on property. When we were forced to walk back across this property later that evening (as it is impossible to not get to our vessel without walking on this resort dock) we were again informed we were not permitted to walk the dog on resort property. We were NOT using their grounds for a bathroom for the service animal and they repeatedly accused us that we didn't have a bag. After informing them that we were simply stationed at the marina docks, and not using their property as a urinal, the security guard became very irate and police were called and a report was filed so as to have records of the incidents about the service dog illegal limitations. After police arrived and they informed management they had to let us pass due to federal law about service animals. The next morning the management staff again harrassed us regarding our service animal. Greg, senior management, asked if we had the dog at every point when walking off property and that because we had left the dog on the boat that someone was obviously not disabled. While becoming confrontational Greg was then approached by an unleashed and untrained dog who proceeded to urinate in front of him. This didn't cease his humiliating behavior towards us and our service dog.
This review is factually inaccurate. The Galleon Marina is a pet friendly marina and we have many guests stay with us every week who have pets. The Galleon Resort does permit Service Animals and complies with all ADA requirements. At no time were these guests or their service animals denied access to any guest accessible area of The Galleon Resort.
by freezorburn on Aug 14, 2015
My review is from 4 years ago as well. So we were there for fantesy Fest and showed up late on a sunday.
Even though they where full this marina Found something for us. (For this alone they get passing grade!) nice facility: clean, friendly helpful staff, constant security but a little expensive. walking distance to everything And deep water. Four stars because while it is nice the marina, they are on the expensive side. I have been to nicer marinas at the same cost but this place has the Location.
Keep In mind this is from four years ago. I agrea with alfa1023 but only say 4 stars.
by alfa1023 on Jul 21, 2011
We spent 3 nights at the Galleon last week. Very nice facility: clean, friendly helpful staff, constant security over dock area, nice pool (except water temp was hot), nice showers and bathrooms. Not cheap, but not bad considering you are in Key West and close to Duval Street and all the activities.
A big plus are the floating docks - no worry about spring lines, etc. You have a finger dock on either side of your boat.