by Norine M. - Verified user on Nov 26, 2023
Very friendly and helpful
by Dave R. - Verified user on Oct 21, 2023
Such a great place, Great location, Great staff,
by Clint S. - Verified user on Jul 18, 2023
Great location and the Dockmasters are friendly and helpful.
by Charles H. - Verified user on Jun 15, 2023
The place to stay for access to Old Town in Key West and the dockmaster was absolutely amazing
by William W. - Verified user on Mar 02, 2023
Excellent assistance from very professional staff.
by Vicki E. - Verified user on Feb 16, 2023
We had a good reception with dockhand, the marina is very nice, great location.
by Julio A. - Verified user on Nov 01, 2022
Thank you again. I love Galeon Marina. see you soon. Buena Vista and me.
by Andrew M. - Verified user on Apr 28, 2022
Great service. So easy to work with and excellent attitude. Nice floating finger piers. Look forward to coming back soon.
by Richard F. - Verified user on Mar 04, 2022
Whats there to say? Its the best in town and priced accordingly. Where else do you have single slips between two full length piers. Very convenient.
by Kevin L. - Verified user on Feb 28, 2022
We had a great time! Wonderful location and plan to go back
by Daniel M. - Verified user on Jul 23, 2021
Was great, Tom, Holly and Cory are wonderful to deal with staying another three weeks!
by Gary G. - Verified user on Jul 17, 2021
Excellent marina, great amenities
by Kevin T. on May 23, 2021
Very nice facility but I will agree with the service animal post below. I was walking through the parking garage with my service dog, and the guy in the little info booth went nuts. I told him that he better back off if he doesn’t want to be owned by me in federal court. He acted like he was calling the police and I continued walking back to my boat. Other than this one douche bag, no one else said anything about my dog and he was always with me so there were plenty of opportunities to. Just the guy in the cute little info booth.
by Kevin F. - Verified user on Feb 26, 2021
Team was professional and warm, location was great! We loved it!
by John B. - Verified user on Feb 21, 2021
We were placed in a slip at the end of a narrow chanel which was not easy to get into, and even harder to get out of. Required extended dock lines and assistance from Galleon crew to get us out. The Galleon crew were most helpful and friendly.
by Matthew B. - Verified user on Feb 20, 2021
Beautiful spot in a great location, but poor internet service made it extremely difficult to work from my boat.
by Dave G. - Verified user on Feb 08, 2021
Great Location. Clean showers. The sauna and fitness center was not available due to COVID. Great dock staff.
by Gretchen B. - Verified user on Jan 27, 2021
Very accommodating with changes in our arrival and departure due to weather and winds. We really enjoyed our stay at The Galleon. The floating docks make it so easy from docking to simply getting on and off your boat.
by Dana U. - Verified user on Sep 04, 2020
Great floating docks, clean and well maintained marina and the staff was super friendly.
by Daniel B. - Verified user on Jan 27, 2020
Great spot! Docks are in awesome shape people are very helpful and accommodating and close to all the action.
by Becky P. on Dec 04, 2019
I docked here after 2018 Key West race. Slips and Docks were spotless despite the hurricane a few weeks prior. A capable dockhand/manager was at the ready to help us snug up and give us a quick orientation. 🙌
by Hunter T. on Nov 03, 2019
Things to note for this marina:
•Larger vessel could be put into a small slip, in our case a 60ft into a 45ft slip. They did offer to move us when space became available, but i would have wanted to know this before our arrival. Important info for a operator.
•Pump outs don’t happen before 10:30-11 because of resort noise restrictions around the resort and they will not pump out on the day of your departure, small holding tanks beware.
•Dock is very long, if you get put on the end there is no easy way off the dock if you are not ambulatory or have older guests or owners.
•Wifi is ok, not great.
by Hank S. - Verified user on Jun 23, 2019
Stayed 2 weeks. Internet did not work for the first week, I had to call the provider to get it resolved. There was a bad cable under the dock that the management knew about for over a month the provider indicated. Pump out took an average of 1 hour to accomplish and marina refused to pump our tank the day we departed.
by Jc w. on Apr 25, 2019
Don’t know where these other reviews come from. Yes it’s pricey. You know that going in. I’ve seen other people with animals. No issues they said ??? Love the service. Love the fact there is concrete on each side of my boat. Tom Cindy and Corey are great. Can’t find a fault at all. Going back again.
by Anonymous - Verified user on Mar 15, 2019
Great marina. A little difficult getting in/out. Very nice pool and marina is close to everything. Need a bit more water pressure in showers. Dock master staff very helpful and friendly.
by Anonymous on Jan 22, 2019
BEWARE! On January 19th 2019 around midnight police responded to a call at The Galleon in Key West Florida regarding illegal discrimination against a service animal and her owner. As we were was walking our trained and marked service animal, resort staff repeatedly informed us we were unable to walk our service dog across the resort property. When informing them this was an actual service animal (not emotional support), they still insisted it was not allowed on property. When we were forced to walk back across this property later that evening (as it is impossible to not get to our vessel without walking on this resort dock) we were again informed we were not permitted to walk the dog on resort property. We were NOT using their grounds for a bathroom for the service animal and they repeatedly accused us that we didn't have a bag. After informing them that we were simply stationed at the marina docks, and not using their property as a urinal, the security guard became very irate and police were called and a report was filed so as to have records of the incidents about the service dog illegal limitations. After police arrived and they informed management they had to let us pass due to federal law about service animals. The next morning the management staff again harrassed us regarding our service animal. Greg, senior management, asked if we had the dog at every point when walking off property and that because we had left the dog on the boat that someone was obviously not disabled. While becoming confrontational Greg was then approached by an unleashed and untrained dog who proceeded to urinate in front of him. This didn't cease his humiliating behavior towards us and our service dog.
This review is factually inaccurate. The Galleon Marina is a pet friendly marina and we have many guests stay with us every week who have pets. The Galleon Resort does permit Service Animals and complies with all ADA requirements. At no time were these guests or their service animals denied access to any guest accessible area of The Galleon Resort.
by Ken A. on Aug 14, 2015
My review is from 4 years ago as well. So we were there for fantesy Fest and showed up late on a sunday.
Even though they where full this marina Found something for us. (For this alone they get passing grade!) nice facility: clean, friendly helpful staff, constant security but a little expensive. walking distance to everything And deep water. Four stars because while it is nice the marina, they are on the expensive side. I have been to nicer marinas at the same cost but this place has the Location.
Keep In mind this is from four years ago. I agrea with alfa1023 but only say 4 stars.
by Jim S. on Jul 21, 2011
We spent 3 nights at the Galleon last week. Very nice facility: clean, friendly helpful staff, constant security over dock area, nice pool (except water temp was hot), nice showers and bathrooms. Not cheap, but not bad considering you are in Key West and close to Duval Street and all the activities.
A big plus are the floating docks - no worry about spring lines, etc. You have a finger dock on either side of your boat.