by Lance R. - Verified user on Sep 15, 2023
The staff is always so accommodating - even with changing plans and a hurricane on its way. Fort Rachel has become my go-to place when I'm in the area.
Glad to hear you had a great stay! Come back soon!
by Robert D. - Verified user on Sep 05, 2023
Very clean bath houses and dock hand was excellent
by Tony M. - Verified user on Aug 20, 2023
Don and his staff are outstanding!
by Barry L. - Verified user on Aug 19, 2023
Great location. Friendly staff. Very clean facilities. Great docks.
by Sarah B. - Verified user on Aug 14, 2023
Location was great. Staff was friendly and helpful. Marina was clean and accommodating. Would stay here again!
by Robert R. - Verified user on Aug 09, 2023
The stay was perfect! The marina was very accommodating and we will be back.
by Melissa E. - Verified user on Aug 06, 2023
Loved our visit!!! Caitlin was wonderful!!! Can't wait to come back!!!
by Graham B. - Verified user on Jul 25, 2023
All the staff are always so pleasant and helpful at Fort Rachel Marina. And they are very responsive and friendly in the way they answer e-mail questions. This is our second time here and we’re looking forward to being back for a week in August.
by Scott K. - Verified user on Jul 23, 2023
Very friendly place. Easy walk to Mystic. Great showers.
by Randy G. - Verified user on Jul 20, 2023
Found the staff to be friendly and accommodating, and the scenic location and accessibility to downtown Mystic was ideal. Although it was short; we really enjoyed our stay at Fort Rachel and would consider booking it again when visiting the area.
Hi Randy! We are so happy to hear you had a lovely stay! Please come back soon!
by Alex W. - Verified user on Jul 14, 2023
New docks, great location and helpful staff. Looking forward to visiting next season. Alex / Serenity
Glad you enjoyed your stay! We look forward to you visiting next season!
by Ernie W. - Verified user on Jul 08, 2023
5-stars. don't give them too often but you guys get one. nothing to point out...ALL was great: staff, facility, LOCATION (even if on the 'other' side of the train bridge..) the marina's proximity to town is much better than marina's on the other side of the tracks (shorter distance to town)...we brought bikes to get around... hope to see ya all again!
Hello Ernie! Thank you for the great review! We are so happy to hear you enjoyed your stay at Fort Rachel! Come back soon!
by John L. - Verified user on Jun 18, 2023
Simply great operation
Thank you for the review. We are pleased you enjoyed your time at the marina.
by Linda M. - Verified user on Jun 12, 2023
Very clean marina,accommodating staff. We brought my Lab and Dave switched us last minute to a slip so he could get off the boat easily.
Great location and quiet marina.
We are so delighted you had a wonderful stay! Hope to see you again soon!
by William W. on Sep 24, 2022
We would heartily recommend the facility. They had three guys come help us dock in the pouring rain who were as cheerful as if it were a sunny day. The amenities are great and they are an easy walk to “downtown” Mystic.
by David B. - Verified user on Sep 04, 2022
Intelligent, considerate, friendly, helpful, caring staff. Clean marina and facilities, updated docks.
by Edward A. - Verified user on Aug 17, 2022
Our first visit by boat to Mystic! Reservation process smooth and quick. Location and layout of docks most convenient to river - a short, pleasant walk to town. Marina staff unquestionably the friendliest we encountered on our two-week summer sail! Every person we met had a smile and a good word. Dock hands were there before we knew it to assist (and to compliment) our docking!
by Mary L. on Aug 16, 2022
Excellent marina! Met us at the dock as we were coming in. Super personable. Made sure we were all set before they left. Great bathrooms and walking distance to town. Highly recommend!
by Dave S. - Verified user on Aug 15, 2022
The staff is excellent
by Sarah H. - Verified user on Aug 14, 2022
A+++ If I could give it a billion stars I would. Fort Rachel is excellent, the facility is top notch, the people and management are so friendly and the facilities are new and so clean. My only regret is we didn’t stay longer.
by William R. - Verified user on Jul 09, 2022
Always love staying at Fort Rachel. Great place, great people.
by Paolo A. - Verified user on Jul 05, 2022
Very clean, cozy, family-oriented place. Great stay!
by Scott P. - Verified user on Jun 26, 2022
Really great spot. Convenient location and really nice docks.
by Michael S. - Verified user on Sep 12, 2021
Nice spot, new docks. Friendly
by Diane L. - Verified user on Sep 06, 2021
Friendly and helpful staff. Nice docks. Clean restrooms. Highly recommend!
by Ken C. - Verified user on Aug 28, 2021
Wonderful marina, perfectly situated for everything Mystic. Very friendly, welcoming and helpful staff. Always enjoy our stay there
by William W. - Verified user on Aug 28, 2021
Such a great place and perfect location! I also had an engine problem and the owner stopped by with his mechanic and was very helpful!! Will definitely be coming back!!
by Betsy L. on Aug 19, 2021
This Marina is first class all the way! Very friendly employees, beautiful accommodations and clean facilities!
Also in a great central location for restaurants and shopping!
by Rich L. - Verified user on Aug 15, 2021
Clean, great location, great dock hands, and very friendly people.. will most definitely return in the future..
by Dave O. - Verified user on Aug 10, 2021
Excellent staff; great assistance; good facilities.
by Michael A. - Verified user on Aug 04, 2021
Friendly helpful staff.. great location
by Ann M. on Jul 23, 2021
Needed unexpected maintenance during our vacation and Fort Rachel Marina couldn't have been nicer or more hard working! While the parts took forever to arrive (thanks to the COVID backlog), once they appeared, Ft. Rachel got us back in the water as soon as possible. We'll definitely return!
by Thomas C. - Verified user on Jun 11, 2021
I love Mystic and Fort Rachel is a great location. The marina has new excellent docks; easy in and out; clean, well maintained facilities; super helpful staff. Groceries and West Marine are both a couple of miles away. Amtrak whizzes by regularly, but that didn't bother us at all. Overall, one of my favorite stops.
by Sean C. - Verified user on Jun 06, 2021
Great location, terrific staff and unbelievably nice, friendly and helpful long term slip owners make this the place to stay in Mystic! Will be back.
by Tony D. on Sep 29, 2020
Great marina. Great people. First time visiting. Were treated like we were checking into a five star hotel. Don and Laura were very hospitable. Both Don and guests were all over greeting us and tying us up. Even handed us some local info package. Thank you all! Can't wait to visit again.
by Lisa P. - Verified user on Aug 21, 2020
Awesome marina, friendly staff, great shower facilities and even had a laundry room available. SO close to everything - less than 10 min walk to all the bars/restaurants/shops but so quiet. Definitely recommend
by Naomi W. - Verified user on Jul 20, 2020
Brautud place. Super helpful staff. Nice slips and facilities. Would definitely rerun.
by Anonymous - Verified user on Aug 19, 2019
Our stay at Fort Rachel Marina was excellent. We called the marina on VHF 9 and were promptly directed to our riverside slip. We were cheerfully greeted with assistance at the dock. The facilities were clean and well kept. There are hands there for service. River views were great. We were even provided with a concierge package for things to do and places to visit.....a nice feeling of hospitality. This is our favorite place to stay in Mystic. It is a close walk or dingy ride to anything in town. We look forward to returning.
by Lesley F. - Verified user on Aug 18, 2019
Great stay as always. Very professional and friendly staff. Will always go back.
by michael b. on Aug 27, 2018
Probably one of the best, if not the best marina we have ever stayed at. Location is ideal, with convenient walking distance to downtown mystic. The marina itself, is staffed with some of the nicest and helpful people I've ever met. Laura is super, as she always carries a big smile and is extremely helpful with questions and suggestions for things to do. The rest rooms were impeccable. Hospitals should take note, if they want to compare to a standard of cleanliness. My wife and I both made the same comment to each other, after meeting outside after showers..."I would have been finished a few minutes sooner but I had to wipe the spot off the floor that my flip flops left, when i put them on". We both walked out, without them on, so as to not dirty the floor. Very impressed and highly recommended as a really, really nice marina to transient at. Thanks so much, to the wonderful staff!!!
by Charlie P. - Verified user on Aug 26, 2018
Awesome location and staff! Dave and Laura are excellent.
Don Sargent, the GM, is well known in local marine circels and is a great resource for all things boating. I’ve known Don for over 30 years, great guy.
by Hugh S. - Verified user on Aug 24, 2018
Fort Rachel Marina was a great place to stay. The staff were very friendly and helpful. Shore power was included. The showers were very clean with fresh flowers in the mens as well as the womens. It is close to the town and Mystic Seaport. They only have a few spots for transients so reserve as far ahead as possible.
by Kevin L. - Verified user on Jul 30, 2018
good location and short walk to town. Docks very old, bathrooms clean but not air conditioned.
by Ian D. - Verified user on Jul 30, 2018
Great spot for our Mystic visit. Clean washrooms and showers. Friendly staff. Short walk to the center of Mystic and the Seaport Museum. I will stop here again!
by Robert S. - Verified user on Jul 29, 2018
Staff was friendly and accommodating. We were greeted with a helpful packet of information and magazines covering the local happenings. Wonderful location as we could easily walk to shops and restaurants as well as the Mystic Museum. Loved everything!
by Joe O. - Verified user on Jul 08, 2018
Helpful crew and nice people stay here.
by James P. - Verified user on Jun 10, 2018
Very friendly and accomodating
by George E. - Verified user on Sep 02, 2017
Staff was wonderful
by Ayman B. - Verified user on Sep 01, 2017
Great service. Very accommodating. Gave us a full refund when we couldn't make our first day.
by Robert M. - Verified user on Aug 05, 2017
Stayed at Ft. Rachel July 27-31, 2017. Awesome stay. The marina staff was terrific. They were waiting on the dock for us when we arrived, helped us tie up and came down a few times during our stay to see if we needed anything. Extremely accommodating. The office had a bag of goodies for us including WiFi and restrooms codes. The restrooms were clean and well maintained.There are grills and picnic tables available which we took advantage off. The marina is tucked behind the RR bridge wall and is very protected in weather which we did experience one day when the wind really kicked up. The area is residential and small business in older homes and the yards are beautifully landscaped for you to enjoy the short walk to downtown. Even closer is the Captain Daniel Packer Inn &Tavern and Friar Tucks Pub.
A dinghy is a must in Mystic. There are so many coves and places to stop and grab a bite to eat while you explore.We will definitely stay at Fort Rachel again. Looking forward to next year!
by Dave T. - Verified user on Jul 23, 2017
Great location near downtown Mystic. They responded immediately after we hailed them on the radio. Dave and Don were their to help us tie up. Once secure they hooked us up to shore power and gave us the rundown on the marina facilities and local restaurants.
Laura in the office was great. She gave us a bag with all kinds of information including wifi. cable tv, and a map of the Mystic sites.
The marina was quiet with the exception of a train going by from time to time. Regular marina folks were very friendly.
Overall a very good experience. We'll be back.
by Robert J. - Verified user on Jul 21, 2017
Great location; very helpful staff. I needed a new fuel hose fabricated and they sent me in the right direction...even offering a ride.