by Thomas B. - Verified user on Nov 28, 2023
We found Brunswick Landing Marina to be an excellent marina with a very professional and helpful staff. The Marina docks are very well maintained and the community is excellent. We would recommend Brunswick Landing Marina to anyone seeking a great hurricane hole with all the amenities. Tom and Cheryl.
by Wolf G. - Verified user on Nov 24, 2023
Wonderful staff, great facilities. We will definitely come back.
by Susan K. - Verified user on Nov 23, 2023
Excellent Marina! So much provided over other Marinas! Would highly recommend!
by Niels n. - Verified user on Nov 18, 2023
Great staff and Marina,
by Robert P. - Verified user on Nov 18, 2023
Awesome dock crew, very comfortable overnight, and the fact that propane can be filled on the premises adds another level of satisfaction
by Perry B. - Verified user on Nov 12, 2023
The marina is very clean and the washroom/showers were some of nicest we’ve encountered. The area that is located in is not the greatest as nothing as far as shopping or restaurants are in real walking distance. One plus is that West Marine is only a 8 min Uber ride away. Security at the marina was very good and the staff were all pleasant.
by Peter H. - Verified user on Nov 11, 2023
Great Crew!!! Very helpful
by Diane G. - Verified user on Nov 10, 2023
Very friendly staff, especially Dan. Easy in and easy out marina. Lots of amenities!
by Tom M. - Verified user on Nov 10, 2023
Dock staff was great. Particularly Bob who was extremely helpful and informative.
by Melissa J. - Verified user on Nov 09, 2023
Great place to stop. Very little current and well protected. Staff was very helpful.
by Joshua E. - Verified user on Nov 08, 2023
Most socially pleasant marina ever.
by David B. - Verified user on Nov 07, 2023
Great Marina! Good people and facilities.
by Michael L. - Verified user on Nov 06, 2023
Great staff and marina! Easy walk to shops, restaurants and bars. Will definitely return.
by David W. - Verified user on Nov 05, 2023
Staff and facilities were great…
208v power…. Had to run gen all night.
Good restaurant nearby
by Robert W. - Verified user on Nov 05, 2023
Very nice, shopping and restaurants nearby
by Doug D. - Verified user on Nov 04, 2023
Good service ! Good stay place!
by Amy F. - Verified user on Nov 04, 2023
BRunswick Landing Marina is fantastic. Fuel dock is easy to use, staff is extremely friendly and helpful, and there are very thoughtful extras (complimentary laundry and bikes) that make your visit great. Downtown Brunswick is a short walk and has excellent restaurants and parks.
by Liz L. - Verified user on Nov 04, 2023
Excellent! All around fantastic marina. We will return.
by William D. - Verified user on Nov 02, 2023
Very nice! Only there for about 15 hrs, but it was great! I am on the waiting list for hurricane season.
by Dan H. - Verified user on Nov 01, 2023
Vibrate was the best1
by Deborah S. - Verified user on Nov 01, 2023
From the dock master and line handlers, to the sparkling clean restrooms and festive happy hour, we enjoyed our stay at Brunswick Landing Marina on Halloween 2023. Only wish we had more time to make use of the free bikes and easy access to town. Also appreciated the security, and all the friendly boaters!
by Berry a. - Verified user on Nov 01, 2023
Friendly and helpful staff
Guarded entrance, good facilities, safe place for bad weather. Restaurants nearby
Had a great stay… thanks
by Graham D. - Verified user on Nov 01, 2023
We spent 4 years at BLM loved the facilities at the marina and managements response to any and all issues, also loved the convenience of downtown Brunswick and all that it offered. Well done Michael Torras and the management team.
by Steven M. on Oct 30, 2023
Marina is great. However, expensive at daily rate.
Deep water, minimal current.
Facilities are exceptional.
Fabulous Free Laundry, showers, clubhouse - happy hour 3x per week.
Experienced spoiled by dock management charging extra day for late checkout (necessitated by crew change and tide) even though no vessel coming into that slip that midweek day. Staff unfriendly.
by Bradford W. - Verified user on Oct 30, 2023
We were met at the fuel dock for fuel and a pump out and given our slip. The dock master was knowledgeable and gave as a rundown of the marina and town. He then walked to our slip to help us with our lines. Once in he introduced us to a few people on the dock. After we were in for a short time the boat next to us came over and asked is to join the at the marina Pot luck.
The atmosphere in laidback and friendly.
by Todd B. - Verified user on Oct 30, 2023
Great 2 night stay. Walked into town for lunch and dinner
We made the Friday night happy hour with the marina
Clean bathroom. Laundry
Great staff.. Kyle made sure we were well taken care of. One of best stops south to Florida
by Richard B. - Verified user on Oct 29, 2023
Really nice people on the staff at the Marina. What makes a business great? The staff.
Just a fun place to be, and well protected from significant storms.
by Susan F. - Verified user on Oct 25, 2023
The marina was very accommodating letting us get packages shipped there a day before we arrived. The staff are very friendly and helpful. The people that dock there are nice and even gave my husband a ride to Walmart. Loved our time there
by Edward G. - Verified user on Oct 22, 2023
A very pleasant experience!
by Dean T. - Verified user on Oct 22, 2023
The stay was wonderful. Everyone was helpful and laundry was free. Hot showers. Steps away from town.
by Bryan A. - Verified user on Oct 01, 2023
Great marina, great staff
by Daryl H. on Sep 10, 2023
First class marina with excellent facilities, staff and community. Very convenient to the ICW and navigable inlets. Protected hurricane hole.
by Richard D. - Verified user on Sep 06, 2023
First class operation. Great staff and facilities
by Dan W. - Verified user on Aug 31, 2023
As always BL Marina is very accommodating for those of us having to evacuate private docks that are in storm prone areas. We were met at dock without asking for dock hand
by Ronald S. - Verified user on Aug 21, 2023
Great place. Clean. Helpful crew and friendly guests / residents.
by Richard H. - Verified user on Aug 07, 2023
Excellent facilities, friendly people and good to see Downtown is making a strong comeback. This is one of our favorite stops on this trip.
by William R M. - Verified user on Aug 06, 2023
Nice people, great facility
by Karen J. - Verified user on Aug 05, 2023
This was one of best marinas we have ever stayed in- and we have been boating for 40 years. The marina management, Michael Torras especially, is most attentive to cruisers needs and responds quickly to any issues that may come up. The cruisers are a very friendly considerate group of people- everyone takes care to keep the common areas clean and tidy. Small gestures like free laundry in well- maintained machines and complimentary beer and wine at Happy Hours go along way in facilitating comraderie amongst all. We would definitely stay there again! Thank you, BLM
by Jeffrey G. on Jul 31, 2023
What a great find! Staff very friendly, helpful and knowledgeable. Facilities were top notch. Wish we could have been there for social activities. Unfortunately we were making a delivery. Will be back and stay for a few days.
by Richard S. - Verified user on Jul 18, 2023
Clean and helpful staff.
by Scott A. - Verified user on Jul 12, 2023
Always a great place to spend some time and the staff are awesome and " on top of it"
by Laura W. - Verified user on Jul 05, 2023
Fabulous marina; super friendly staff.
by Chris S. - Verified user on Jul 01, 2023
We stayed for the month and it was great and would have loved to stay longer but no space was available.
by Cindy W. - Verified user on Jul 01, 2023
Great marine had a great stay. Lovely town.
by Bill W. - Verified user on Jun 29, 2023
The staff is professional, knowledgeable ama very personable! The marina is absolutely beautiful! It's a must stay in Georgia! Your won't regret it!
by Louise R. on Jun 29, 2023
We stayed longer than planned as usual. The atmosphere in the Marina is welcoming and friendly and the facilities and staff are excellent. Used the complimentary bikes this time so had a good look round downtown Brunswick which is an interesting town with new shops and restaurants this year. We have made good friends through the clubhouse and now keep up with the happenings through the Facebook page. Despite now returning to the UK we hope to visit again sometime in the future
by Dave J. - Verified user on Jun 28, 2023
You can never be disappointed at Brunswick Landing Marina. The staff is professional, efficient, and friendly. The marina is well kept and convenient to the local town. Last, but not least , are the sailors and boaters who have a wonderful community in the marina.
by Clay R. on Jun 28, 2023
Fantastic staff, and excellent facilities, a pleasure to stay there.
by Diane F. - Verified user on Jun 23, 2023
Friendly, responsive staff, a number of extra amenities, proximity to good restaurants, and accolades from every person we met there!
by JIM H. - Verified user on Jun 15, 2023
Great marina with excellent neighbors and a top notch staff
by Michael M. - Verified user on Jun 04, 2023
Friendly, helpfull staff. Great location.
by Jean T. - Verified user on Jun 04, 2023
Great stop, beautiful and clean marina! Will stop again
by Scott S. - Verified user on Jun 02, 2023
Love that marina. Everything was perfect and was extremely accommodating
by Alston H. - Verified user on Jun 02, 2023
Always love our stay at Brunswick Landing Marina. Great staff, beautiful sunsets, and amenities. Looking forward to a return visit in the future.
by John C. - Verified user on Jun 01, 2023
Overall the services and the personnel were very easy to work with. My only complaint is that in April of this year, I told all of the dock personnel that I would be selling my boat, and I would be also moving it as quickly as I could put together a delivery crew to get it, moved down to Saint Augustine, only for the reason that there is no haul out facility in Brunswick capable of lifting my boat. Finally, I got a delivery crew lined up and they picked up the boat in early May and brought it down to Saint Augustine. Since I had fully pre-paid my dockage at the end of April, I asked Marina to please send my prorated dockage fee back to me. They then informed me that as of April you had started a no return policy. I felt that that was very inconsiderate since I had told you told your stuff all along that I would be moving the boat and that I was selling the boat and yes, it was all happening as quickly as I had a buyer and a delivery crew lined up to move the boat. I don’t agree with your practice especially when you enforce it after I had already told you that I was moving my boat and nobody mentioned it to me.
Thank you for taking the time to write a review John. We are sorry that you feel that you were treated unfairly. We recently instituted a policy requiring a 14-day advance notice for departures for all of our month-to-month customers. We found that we were turning a considerable number of customers away, telling them that we were full, because we did not have accurate departure dates of our existing customers. We felt that this was not fair to the new customers nor to the marina. In order to keep things as streamlined as possible, we ask that all month-to-month customers provide the Dock Office with a 14-day advance notice for all departures. This allows us to reach out to people on the waiting list and gives them time to get to the marina. Again, we are sorry that the policy caused you to have an unpleasurable experience, that is certainly never our intention. -Michael Torras, Marina Manager
by Carolyn A. - Verified user on Jun 01, 2023
Wonderful as always with great office staff. Especially on the weekends!
by Craig M. - Verified user on Jun 01, 2023
Friendly terrific staff and the facilities are well maintained.
by Gerald B. - Verified user on May 31, 2023
Nice Marina with good facilities. Walkable to several restaurants and liquor/grocery stores.
by Jim S. on May 31, 2023
Best marina we’ve stayed at in 30 years of sailing! Very helpful staff and great facilities.
by Tim G. - Verified user on May 30, 2023
It was like a whole new crew, very friendly and Helpful.
by Nancy D. - Verified user on May 29, 2023
We are grateful for the use of this marina when bad weather threatens us. We akways have a comfortable and safe stay. Thank you for always making run for us. We truly appreciate it.
by Thomas H. - Verified user on May 28, 2023
Always great! We come here all the time. They’re friendly and VERY accommodating.
by julie m. on May 28, 2023
Loved our stay here. Friendly staff, free laundry, nice floating docks, beer and wine on the Wed. at the marina lounge. Also an easy walk to town. Great brewery.
by Clay R. - Verified user on May 28, 2023
Great staff, very helpful, and courteous. The facilities are clean and comfortable. The complementary laundry was a refreshing change from having to go get a roll of quarters.
by Louis G. on May 26, 2023
A good marina at a good price with a couple of downsides. First, the paper plant nearby creates an unpleasant smell when the wind is blowing in the wrong direction. Second, the noseems can be pretty bad. Both not the fault of the marina. However, when we were coming in to our slip, which was pretty tight, the dockhand didn’t know how to handle the lines properly. She pulled hard on our bow line which swung our stern into the boat in the slip next to us. This boat had a dink with its outboard high up. Its prop put a three inch scar in our new topside paint. Please give your less experienced hands more training.
Hey Louis, so sorry to hear about your difficulties in docking at the marina. Our dock staff handles 100s of boats every year and this is certainly troubling to hear about. However, our records show that you were docked on the T-head dock, with no neighbors, so we are unsure of how this event could have happened. Either way, we are sorry that you did not have a perfect experience during your stay with us and we hope to leave a better impression with you next time.
by J. C. - Verified user on May 20, 2023
Nice facilities, friendly staff. Good amenities. Free laundry, bikes, beer/wine as part of the reasonable dockage rates.
by Thomas V. - Verified user on May 15, 2023
We love this marina! The facilities are clean and in good repair. Also each dock has its own key so it is very secure. We left our boat for 5 weeks with no concern. Plus, who can turn down free beer and wine on the get together nights.
by Brian P. - Verified user on May 13, 2023
Brunswick Landing Marina has the best boating community I have ever been involved with. This past winter was our second year staying there. Each stay was for at least 4 months. The events like the Oyster roast are a nice touch.
Now to the other side of the marina. The pump out situation is marginal at best for the size the marina. There are 2 pumpout stations but one is near shore and due to water depths and access is not usable for the most part. That leaves the T Dock location. At peak times there are boats tied up there. For $35/35 gallons they have a cart they bring to your boat only at low tide. I made a comment on the Brunswick Landing Cruiser Net about a pump out boat and the owner replied back that he couldn't make money on a pump out boat. I have a composting head so it didn't affect me other than seeing the filth in the water. And it is filthy. Needless to say my post on Brunswick Landing Cruiser Net was removed.
Brunswick Landing Cruiser Net is the main communication tool used by the owner. The owners FaceBook shamed me a few times. One instance the owner posted pictures about leaving project materials on the dock pavilion. I was one of the guilty parties. I responded with why the marina couldn't talk to owners in person or at least a phone call on issues. To each his own but I prefer talking to people about issues. Social media is not the way to communicate if you are running a business.
The staff is not the friendliest. I was yelled (cussed) at by the garbage collection person one morning because I put objects in the can that pokes wholes in the bag. To address his issue, I started placing these objects beside the can but they were never picked up. I was latter called by the manager requesting that I take these things to the dumpster. The dumpsters are over a 1/3 mile away and not having a car makes this an inconvenient task. That's the marinas idea of customer service for you. Don't fix the issue. Have the customer deal with it.
The office staff is extremely unfriendly. I have walked in there numerous times looking for a package. One feels really bad for the inconvenience you caused the staff for asking if a package has arrived. The faces say it all. Why are you bothering me. That is the atmosphere you get when you walk into the office.
Another incident that burns me is when flowers were sent by the company I work for when my father's passing. Clearly marked perishable, they sat in the office for a week. Another boater told me they were there. The office I guess never had the time to inform me they were there.
With my departure coming close, I let the manager know the date I was leaving. A week later I called the office to give them an updated date. The manager did not remember the conversation a week earlier and was going to charge me to the end of the month. Out of frustration, I hung up on him. After calming down, I called him back just to have him hang up on me. Fair enough. I did hang up on him.
My reservation for next winter was quickly canceled after my departure and was notified of a $139 electric bill for only 19 days. The highest electric bill I had in my time at the marina was $100. I guess they need to make the money where ever they can.
Hense my rating of 1 star. Zero was not an option.
Oh Brian, although we tried our best, it is unfortunate that you are one of those customers that are simply impossible to please. This is the 11th place that you have spammed your negative review. If you had put that much effort into following the rules that everyone else follows at the marina, then we would not have any issues. I am going to respond to your complaints one by one. ######## In your prior reviews you posted, you complained about our mobile pump out cart and that we charge $35 per pump out, and that if we are required to come back a second time because our mobile pump out holding tank is not large enough then you were charged an additional $35. Each pump out takes two marina staff members and takes a considerable amount of time to complete round trip. It is done as a courtesy to our customers. We also have a high-speed, free pump out option on Dock 1, as you mentioned. However, your statement that the water is too shallow to use it is simply not true. There is plenty of depth at all but one of our slips in the entire marina. ######## We have found that social media is the fastest, easiest, and least intrusive way that we are able to communicate with our customers. In the situation you mentioned, a picture was posted to our Brunswick Landing Cruisers Net Facebook group showing a pile of construction materials that was left on the pier, taking up space that is used by everyone on that dock. We did not know whose stuff it was, so we posted a picture of the refuse with a caption that said, "Please do not forget to remove your personal items from the public areas when you are finished with them, please." You took this as a "public shaming" and were mad that we did not come to you personally about it. Brian, if we knew whose stuff it was, we would have certainly come to you but how were we supposed to know it was yours? That seems like a silly thing to be upset about. What if everyone left their items at the tops of the piers, taking up the public spaces? We wouldn't have anywhere to even walk anymore. It is just a common consideration to others. ######## While you were staying with us you had numerous run-ins with staff and other customers. You became one of the customers that everyone likes to avoid because you were impossible to please. It got so bad that your wife even came in behind you to apologize for your outrageous behavior. ######## We are sorry to hear about your perishable shipment being mishandled. We have 100s of packages coming in every week and we do not have the manpower to categorize them and to make calls to everyone about their items. We ask that anyone that is expecting something time sensitive to please let us know in advance so that we can keep an eye out for it. You did not do that. You only became enraged and wanted to blame the staff. That's not a fair thing to do and certainly does not encourage people to want to be helpful to you in the future. ######## After you left the marina in your fit of rage, we refunded your deposit for your upcoming reservation and emailed to let you know that it had been cancelled. We are at a loss for words that you went on a negative review campaign upset that we had the audacity to cancel your reservation even though you thought our marina was so poorly run. Why would you want to come back if you disliked the marina so much? ######## You stayed with us multiple times and each time there was a cloud of gruff surrounding you. We hope that you'll be able to find a marina somewhere that is better suited to your whims, however Brunswick Landing Marina does not seem to be that place. Happy sailing.
by Diana P. on May 12, 2023
Really great place to hang out for a bit, especially if the weather is gritty. The owner provided Easter brunch for all boaters. The facilities are clean and well kept. There is a great fenced dog run if you have a pup. Definitely recommend.
by Chuck S. - Verified user on May 11, 2023
Brunswick Landing is a very clean, well run, Marina. All of their facilities are really clean, they have a beautiful Captains lounge, and free Laundry. Only 2-3 blocks from downtown Brunswick, which is a quaint little town, with nice shops and Restaurants
by Allen J. - Verified user on May 04, 2023
We stayed for just shy of a month. Enjoyed the facilities, staff and other boaters very much.
by Ildi E. - Verified user on May 04, 2023
Excellent staff! Great marina. Best happy hour ever!
by Larry P. on May 04, 2023
We spent 2 months in December and January here, and then 2 days in May on our way back north after returning from the Bahamas. We love this Marina. Friendly, helpful and flexible staff. Lots of friendly boaters. Free laundry. Free wifi. Free bikes. Great little town in walking distance. West Marine close enough to bike to (or long walk).
by Nancy A. - Verified user on May 03, 2023
The marina is well maintained and the office staff are very helpful. I highly recommend Brunswick Landing Marina.
by Nigel S. - Verified user on May 03, 2023
Arrived in 28 KN wind but staff helped with our lines. Unable to rate the facilities as we arrived late and left the following morning but staff were super helpful and it is a beautiful marina in a superb setting.
by Normand B. - Verified user on May 02, 2023
Very nice marina! We really enjoyed our stay. People are so friendly, it’s hard to live BLM. So well protected marina🤩 Free bike, happy hour free, laundry free, dock master Kile is so great with people, she knows her job and customers 👏 Michael Torras very present and so kind whit customers 😍
by Joshua J. - Verified user on May 02, 2023
Very nice marina.
Safe and secure. Brunswick, GA. is a lovely little southern town.
I was charged a full month’s rent for three night’s stay… Something to do with a non negotiable first month’s rent.
In all honesty, I found this to be petty, and in poor taste. I can’t recommend in good conscience…
Hey Joshua, thank you for the kind words and sorry to hear that you left with a bad taste in your mouth.
We require a 14-day advance notice from all long-term (month+) customers. This is included in the rules and regulations you signed before your arrival. We implemented this rule because people were departing with zero advanced notice which would cause the slip to sit empty while the dock office tried to arrange for a new customer to move into the slip. This was not fair to the marina, nor the other customers that are on a waiting list. -Michael Torras, Marina Manager
by Thomas B. - Verified user on May 01, 2023
Brunswick Landing always a bright spot. Marina personnel got us in and tied up quickly. Always courtesy service. Walkable downtown / local restaurants
by Kirt H. - Verified user on Apr 29, 2023
Not sure I like the Dockwa. I had paid for 2 days. The weather changed and there was a window to sail to Charleston. Office said they would work with me and issue refund of 2nd day. I was off the dock at 2:45. Office now says no refunds. Hard to continue to use this Dockwa and pay for slips I don’t use.
by Peter W. - Verified user on Apr 25, 2023
Friendly staff, nice and quiet and easy walk to lots of things.
by Brian L. on Apr 24, 2023
Fantastic help! Our dripless shaft seal was leaking and we thought we would have to haul out for the repair. After discussing with Matt, the service director, he sent over Chris right away and determined he could adjust it. The next day we were good to go. They were slammed with work but he got a cruiser on his way.
by Tom T. - Verified user on Apr 22, 2023
Incredible stop for us. Can't say enough about it. Peaceful, quiet and close walking distance from whatever you may need. Great Place!
by Dan S. - Verified user on Apr 19, 2023
Beautiful, well managed marina in a very nice southern town. This is a destination marina, or if in transit stay an extra night. You won’t regret it.
by Patricia S. - Verified user on Apr 14, 2023
We had a fantastic week long stay at Brunswick Landing Marina!
by Paula P. - Verified user on Apr 14, 2023
Great place, people, and town
by ROB G. - Verified user on Apr 12, 2023
Great camaraderie among boaters in this marina.
Beautiful club house.
Close to town.
Well maintained and secured.
by Michael P. - Verified user on Apr 08, 2023
Fantastic marina, I can’t say enough good things about it, and I have zero bad things to say.
The staff is great, the amenities immaculate, and the local town is walking distance to all kinds of fun places. Try the Pineapple Cocktail at Richland Rum, you won’t be dissapointed.
by Marty G. - Verified user on Apr 06, 2023
Great marina, great water and staff very friendly.
by Robert K. - Verified user on Apr 04, 2023
The club house is large and comfortable plus MWF free beer and wine which helps to get most boaters a chance to socialize with other boaters at the marina.
It is within walking distance for a great small downtown. Many interesting sights to visit if you have your own car.
by Asea R. on Apr 02, 2023
Nice, friendly and clean marina with an active social life (Happy hours, monthly potluck). Floating docks are gated and laundry is free. Walking distance to a few restaurants.
by Shelley R. - Verified user on Apr 01, 2023
The people are so helpful and nice. Socks are clean.
by Lee A. - Verified user on Mar 31, 2023
We stayed for the winter. This is a really good reasonably priced marina with great amenities. Being next to old Brunswick we had lots of choices for food. Great staff! Pump out did not always work but they do have a cart to come to your boat. We have been here twice and there are always welcomed improvements each time.
by Thomas D. on Mar 29, 2023
Excellent facility and staff. Easy in and out. Short walk into town. Definitely would stay here again
by Lydia S. - Verified user on Mar 26, 2023
Nice facilities and friendly staff. Proximity to the town and restaurants.
by J S. on Mar 09, 2023
I want to give this marina a four star rating. What really drags down the marina is yard services. They do not have enough help. I’m not sure if this is due to poor pay or lack of training. To get any work done is months away and limited. Any great marina has a great yard! They have a nice club house with cocktail hour, people are very friendly. I understand the marina has a contact out to fix the concrete docks which float. The showers and restroom are very clean. I wish this marina had a swimming pool and/or exercise room. Living on a boat one needs to exercise.
We are terribly sorry that you were not able to get service at our Boat Yard. We have spent the past few years making major improvements to the facilities and efforts in rebuilding our team. The results have been an absolutely jam packed schedule and a waiting list to get into the yard. We hope that in the future you will be able to give us a bit more of an advanced notice so that we can try to work you into our schedule.
by Tanya D. - Verified user on Mar 02, 2023
BLM has the best social environment than any marina we've been. Thanks Michael.
by David B. - Verified user on Feb 23, 2023
The marina is so clean with friendly staff. It really caters to making things easy and pleasant for liveaboards. Lots of opportunities to meet and engage with other boaters - from happy hours, to cruise broadcasts, to exercise sessions, and game opportunities. We met people that we hope to keep as friends in the years to come.
by Jim W. - Verified user on Feb 06, 2023
All good helpfull staff
Thank you for the kind words Captain Walters! I called and left a voicemail for you just now. We would like to hear from you when you get a chance about what we can do better next time to turn your 4-star review, into a 5-star review. Please reach out when you have a moment and let us know what we can do to improve! Thank you again. -Michael Torras, Marina Manager
by Eric P. - Verified user on Feb 03, 2023
The marina was great! Only problem was finding ice cream in town!
by Kathy K. - Verified user on Jan 16, 2023
Reviews are accurate -- you come and do not want to leave. Facilities are great. They have everything! Well maintained and nice staff. They also add a social component with decks on each dock and a large (climate controlled ;) bldg to socialize. Area has nice restaurants and park in walking range. Can use courtesy bikes to get to West Marine.
by Sam S. - Verified user on Jan 15, 2023
Great stop plenty of help at the dock on a very windy day. Staff friendly and helpful bathrooms clean and new and how can you beat free laundry!! Town just steps away plenty to do
by Allen A. - Verified user on Jan 04, 2023
A well protected marina with friendly staff. The dog run areas is a bonus and there is a short walk for those of us that travel with pets.
by DeeDee L. - Verified user on Dec 30, 2022
The boater community at this marina is great, and the free laundry is very generous. The marina management is surprisingly unfriendly and unhelpful. When we asked to extend our reservation by another week for a boat repair, they reluctantly agreed and pointed out their inconvenience. Their interactions with us were perplexingly resentful and unpleasant throughout our stay. The owner of the marina has a great reputation for trying to do right by its clients, but the staff has completely missed the concept of customer service.
Hey DeeDee, we are terrible sorry to hear that you did not have a perfect experience while staying with us. The marina has quite an extensive waiting list since we were award Best Large Marina of the Year last year and dock space has been severely limited. When we extend a person's stay, we are also delaying another person's arrival time. We absolutely do our best to make everyone happy, but it is simply not always possible.
by Thomas r. - Verified user on Dec 15, 2022
Management and staff were very helpful, courteous, and efficient. We were able to take on fuel, sign in and receive a slip assignment in short order. Wonderful team to work with.
by Mark S. - Verified user on Dec 12, 2022
Very nice Marina with big slips and fairways. Very polished and well kept.
by Rob W. - Verified user on Dec 11, 2022
Loved the free washer/dryer
by Eric R. - Verified user on Dec 09, 2022
We stayed here for about 5 months during hurricane season. This marina has a great live aboard community. Very nice floating docks and great marina staff. Bathrooms/showers are very nice at the yacht club. I would rate the 5 star. The bathroom/showers near our dock were not as nice and only one womens and one mens. This is not enough for how many slips are on the north end. My understanding is they are about to redo these bathrooms/showers. Water here is free but power is expensive. They do have free happy hour on M, W, and F with beer and wine. They also have free laundry in the yacht club and on the south end of the marina. Several restaurants withing short walking distance. There is a grocery store and West Marine within about 2 miles. The marina does offer free bikes that are in good condition.
Hey Eric, we are sorry to hear that we did not fully live up to your expectations while you stayed with us. We have heard the suggestions of our customers and we are currently in the middle of an entire remodel and expansion of that bathroom facility near the north end of the marina. The facility in the past could only handle two people at a time. The new facilities will be able to handle 8 people at a time and will also include free laundry! We hope to have this finished up in the next few weeks. Sorry for the inconvenience.
by Josée R. - Verified user on Dec 06, 2022
Super friendly and professional.
by Jamie L. - Verified user on Nov 28, 2022
Excellent, clean and very organized marina. They plan fun festivities as well. We will be back!
by Keith S. - Verified user on Nov 18, 2022
Ciera and Vibert were friendly and super helpful with every request
by Sherry H. - Verified user on Nov 15, 2022
One of our favorite places to stop! The docks, bathrooms and laundry are excellent. The staff and other boaters are very friendly, and you are a short walk away to a beautiful historic downtown!
by Richard D. - Verified user on Nov 14, 2022
Nice facility, great crowd!!
by Scott B. - Verified user on Nov 07, 2022
Beautiful marina. Peaceful, well run and short walk to restaurants. Will be back on our way north in the spring.
by Michael D. - Verified user on Nov 05, 2022
Excellent marina - very focused on the live aboard cruiser
by Chris S. - Verified user on Nov 05, 2022
BLM is a great place to stay. Town is walking distance. If you are there on the First Friday of the month they have a big gathering will all stores, restaurants and great music!
by CAPT G. - Verified user on Nov 04, 2022
Outstanding staff Very friendly and clean
by Leo K. - Verified user on Nov 01, 2022
Very nice marina. Beautiful sunset. People were very friendly
by curt s. - Verified user on Oct 31, 2022
Lovely club house with free bikes
by Eric B. on Oct 02, 2022
Rating this marina with only 5 stars doesn't do it justice!!
Annie and I have been in the mega/super yacht industry as Chef/Captain for many decades and have lived dockside for most of them. So when we say this marina is amazing, its from experience! Now that we are semi retired and cruising onboard Drunken Monkeys on our DIME! We seek the best marina value/experiences we can and are so glad we made the stop here. The original plan was to stop for a few weeks and we ended up staying for months. We even decided to haul out in their great boatyard for the remainder of the 2022 hurricane season.
The BLM team “Kyle, Ciara, Vibert, Matt, Adam & Michael” are truly there to make your stay a great one. They go out of there way to help and make you feel at home in BLM. This is one of a very few marinas that is truly oriented towards cruisers/liveaboards.
Not to go unmentioned: Free is not a word you hear often in yachting!!! Let me share a few things that are totally free yes free at BLM… on Mon, Wed, Fri evenings there is free Wine/Beer for everyone, free courtesy bikes, free pump outs, dog park, free laundry.. there are even gas BBQ grills at the end of every dock with great seating areas.. and the list goes on!!
Add BLM to your east coast itinerary you won’t regret it!!
by Pete R. - Verified user on Aug 23, 2022
Very nice facilities. Good service and good location. We enjoyed our overnight stay.
by Jerry S. on Aug 12, 2022
Really enjoyed my stay here. There are plenty of nearby shops and restaurants. My family and I stopped in at Jinright's Seafood and enjoyed the Gator plate and Flounder Fillets. Definitely some 10/10 seafood. The marina was very nice and I will definitely be coming back to this spot. The marina security added even more plus points. Thank you for the wonderful stay.
by Cynthia M. - Verified user on Aug 06, 2022
Excellent location and friendly staff. Bathrooms were clean and the shower areas large and had a toilet. The lounge was nice and the laundry facility was clean and machines were "no charge". Easy docking too. Fir thise of you traveling with your dig, there is a fenced in dog park. Nice touch!
by PETER V. - Verified user on Jul 28, 2022
Matt the yard manager was respectful,courteous and a pleasure to interact with.After spending a week daily in the yard getting my boat prepared for transport and another month waiting for transportation,our conversations were often.
by brucekrizmanic on Jul 18, 2022
The marina is fine but the Boat Yard has much to be desired. This is not the place to stop if your in need of any work on your boat.
I had scheduled an appointment and they service department never showed up, nor called. When I made the appointment I was told they could get to me right away, so much for that.
Hey Mr. Krizmanic, Your review certainly catches us by surprise. You originally made a reservation for May 1 to June 1, 2022, and were a no call, no show. We called you and you changed your arrival date to June 1, 2022 with a departure date of June 15, 2022. We held the slip for you and again, you were a no call, no show. Both times we waived the forfeiture of your deposit as a show matter of courtesy to you being a new customer. You then called us on June 17, 2022 and told us that you would arrive the next day. You again, did not show up on the day you said you would, and did not arrive until some days later. We allowed you to keep your deposit, against our no call, no show policy, despite no showing on your arrival date on three separate occupations.
Once you were finally at the marina, you came into our boat yard office to discuss having us change out your alternator. You mentioned that there was a spacer that may need to be replaced at the same time. Our lead mechanic was there during the conversation and agreed with you that the spacer would need to be replaced at the same time. You told us that you did not want us to buy the spacer and that you would buy it and then let us know when it came in so that we could schedule the work for you. To date we have not heard back from you regarding the arrival of the spacer so we never put you on the schedule. We have called you multiple times and still have not heard back from you.
We recently hired an entirely new Boat Yard crew earlier this year and this is the very first less-than-perfect review that we have received since then. Matt, the Boat Yard Service Coordinator, has been johnny on-the-spot with scheduling work and service calls since he started so to hear that something or someone has been overlooked is not an issue that we take lightly.
We are sincerely sorry for your less-than-perfect experience and we are happy to get your work on the schedule if you'll allow us.
Thank you, Michael Torras, Marina Manager
by Bill L. - Verified user on Jul 15, 2022
Always a great marina, nice, helpful dock hands, great docks and a nice location.
by Sam L. on Jul 08, 2022
I hate writing negative reviews. So I'm not going to. Let's talk about facilities. They are clean, kept up, updated, constantly refreshed, and in general amazing. The Wifi is a solid B compared the 50 or so marinas we stay at in a given year. That's actually pretty good. We like this marina so much we stay about 90 or more days a year when all added up (by far the longest stay we do anywhere). The sense of community is strong here. It's not a charter marina. It's not a super yacht marina. It's a family marina. With the old town of Brunswick nearby. The farmers market. Community events on the waterfront. This is a laid back place to enjoy and live. If you're looking for metro chic. Likely not the place for you. If you're looking for amazing people you can sit down at one of the hosted happy hours they do each week? This is the place for you. People smile at each other as they pass. Value, expectation, and general attention to detail suggest a top tier rating for the Marina.
We love hearing about happy customers!! And we are aware that the onSpot wifi network needs to be upgraded as it is 5-7 years old which is ancient when dealing with technology. We are in currently in negotiations to have the entire system upgraded which should provide immensely superior coverage and speed.
by Kent P. on Jul 08, 2022
Excellent, friendly staff. Great amenities such as free laundry and an awesome clubhouse. And, most importantly - a true sense of community with people always willing to help each other. Also, a Very safe place to leave a boat during hurricane season!!
by Peter K. - Verified user on Jun 17, 2022
Great docks. Great experience. Attentive dock crew. Easy check in and fueling experience. Nice amenities.
by George P. - Verified user on Jun 17, 2022
Fantastic marina! Great staff, very nice amenities and activities, and downtown is just a block away.
by Richard C. on Jun 15, 2022
This is the third time I have stayed at Brunswick Landing on my trip up the northeast. This time we were having my daughter’s wedding on the boat. The day before the wedding we experienced a series of events initiated by a failure of the air conditioning 230 volt water pump which caused water to accumulate in the forward bulkhead causing an electrical short that tripped the shore power breaker that caused a failure of our house batteries and charger/inverter. Matt, the service manager, was able to new batteries, a temporary pool pump, and had us operational for the wedding. I recommend not only the marina but their associated yard unconditionally.
by Donna N. - Verified user on May 29, 2022
Great stay. Nice town but a little low on energy
by Ian S. - Verified user on May 29, 2022
Excellent in every way. Great docks. Great staff. Great amenities. The dog park is huge and we’ll kept. Laundry is clean and free. Everything too notch.
by Kirk C. - Verified user on May 26, 2022
This is a great marina. Lotsa liveaboards with a lotta local knowledge. Restrooms/showers are clean and in great shape. And they have a great happy hour MWF.
We will definitely be back.
by Jimmy F. - Verified user on May 23, 2022
Very nice facility, but the best part was Reid’s Apothecary Restaurant within view of the marina. Absolutely the best Shrimp & Grits ever!!! It’s also a great bar with knowledgeable bartenders who have a lot of hard to find bourbons & other amazing things to work with. The Chocolate infused Old Fashion was worth the 2,000 dollars of Diesel it took to get there from Stuart, Florida.
by Frank K. - Verified user on May 09, 2022
High winds but experienced dock attendants made me look good. The marina is clean, washer and dryers efficient. I liked this marina and the proximity to town.
by Mark M. on May 09, 2022
My Cape Dory 36 recently was delivered by truck from Maine to the Brunswick Landing Boatyard. I'm a first time boat owner, so the process seemed daunting to say the least. The team at the Boatyard were highly professional and guided me through the boat delivery by truck, requirements for mast re-stepping, and launch. It all went very smoothly, and I could see I was in good hands at each step of the way. I would recommend Brunswick Landing Boatyard to anyone requiring similar services.
by Brenda M. - Verified user on May 03, 2022
Great staff, docks,Landry,Lounge and restrooms was worth the 45 minutes off the ICW.
by Cathleen R. - Verified user on Apr 22, 2022
Friendly staff. Lots of great amenities. Enjoyed the marina sponsored happy hour. Nice town with several great restaurants! Wish we had reserved a longer visit.
by Philip G. on Feb 22, 2022
I hate writing negative reviews and I really wanted this marina to be cool, but I have to say our stay left one of the worst tastes in my mouth in our entire cruising experience thus far.
The gruffness of the staff is just beyond acceptable. I am generally pretty cool with all kinds of styles, but the staff here seemed to choose aggressiveness as their preferred style.
We apparently stayed beyond their checkout time, due mostly to me trying to help fellow cruiser with a dangerous task of working on their mast. A very agro staff member banged on our boat and started threatening us to leave or pay another day.
Obviously we hightailed it out of that dump and landed in a peaceful anchorage near Jekkyl island.
Incidentally the marina is sub standard and really not in a nice area. The view is essentially a factory with smokestacks billowing God knows what out of them.
I like Brunswick, which is an up and coming area obviously clawing it's way out of hard times and there is a lot of promise as a cruising destination. However the general vibe and staff approach at the marina is not something I would recommend. It's smoke and mirrors and over priced.
Hey Phil, I am terribly sorry that you had a bad experience during your overnight stay with us. I can assure you that this is not the way that we typically do business and that it is complete unacceptable for you to have been treated that way.
Please give me a call and let me make it up to you. I have spoken with our staff and it seems that this was largely a misunderstanding. You can give me a call at (912) 324 7415.
by Jeff A. on Jul 28, 2019
Good protection and easy in and out, but like another reviewer said keep a weather eye out for the crab trap buoys. Docks are decent, can't speak to the boatyard side of things, people and staff otherwise were generally friendly. Facilities were underwhelming. Good walk to the downtown area, which is old and makes it look like Brunswick was once a much busier and larger town. A good place to pull in to if bad weather is forecast, otherwise we pass it by.
by David R. - Verified user on Nov 15, 2017
Brunswick Landing Marina is great. We stayed one more day. Facilities are clean, well taken care of. The people re happy and helpful.
by John L. on Aug 06, 2017
My son & I were on a trip from Tampa to Baltimore & ran over an unmarked crabpot. Tore the Starboard strut trough the hull. The boatyard got us out of the water and on stands, cleaned and fixed the boat and got us back on our way in 6 days. Fast and solid repair.
by bob l. on Dec 06, 2012
repair work at the yard, can be costly. They don't have highly trained people and no tools. They do, however, keep the clock running while they beat on stuff and talk on the cell phones. We will never use them again.
by James M. on Mar 09, 2012
Fees are OK and docks appear to be well maintained. Facilities are well below standard. The "lounge" is a joke and should be called a closet. It has one washer and one dryer which look like they should have been replaced several years ago. The coast guard has a slip there. The coast guard employees are skate boarding all through the parking lot and down the dock. There is a sign which says no skate boarding but the harbor master says she is afraid to say anything. The "Old downtown" is a joke. Fine dining is subway and you can stroll past all the closed shops. The harbor master told us be sure to stay out of half the town because it is unsage and drew a huge X through it. A grocery is only a couple of miles away. We were told we would have to park our truck about two miles away in a public parking lot since it had a lance camper on it. This is not a marina for someone seeking a nice live aboard atmosphere. It may be a fair place to store a boat but the quality of life would be awful.
by peter f. on Mar 13, 2010
An excellent Marina. Monthly fees are "cheap". New floating docks. Well protected. No problems with wind and tide. Security is ever present- no need to worry about your boat shopuld you need to leave it. Staff is competent and attentive. Each pier ( @ 15 piers ) has a gazebo like structure for socializing, parking bicycles, and picknicking. This area also has a gas grill. Lounge is excellent, weekly get togethers ( bring a dish plus BYOB ). Great way to meet you neighbors. Bath and laundry facilities are excellent - free washers and dryers ( new and numerous. Close to town - 4th of May Cafe is excellent - you've got to try their tomato pie. If you need a place to relax and recoup - this is it.