by George P. - Verified user on Sep 16, 2023
Staff was very friendly and the facilities were very nice
by Tom G. on Sep 01, 2023
One of the top 3 marinas we have visited since we left FL 5 months ago. Bright, super clean rest rooms/showers. Convenient pay-by-phone laundry facilities. Immaculate docks and grounds…right down to the huge pots of geraniums along the piers! Lots of other amenities like Captains Lounge, several outdoor seating areas, free hotel-style ice machine (as well as bagged ice for sale). Reasonably priced and conveniently located right next to Bay Marine if you need work done. Very secure with locked access to docks. Staff friendly and helpful. Would HIGHLY recommend
by James P. - Verified user on Aug 26, 2023
Friendly people. Clean facilities.
by Jason L. - Verified user on Aug 25, 2023
The staff there was amazing. All the facilities were perfect.
by Lawrence S. - Verified user on Aug 04, 2023
The best marina on Lake Michigan's west coast. Great facilities, people and activities. Close walk to downtown Waukegan and Metra train station, so you are a short train trip from downtown Chicago.
by Scott S. - Verified user on Aug 03, 2023
Docks in great condition; Building & shower facilities perfect; great outdoor seating.
by Jeremy a. - Verified user on Jul 30, 2023
Very nice marina. Friendly people and good facilities. One downside: there was a lot of lakeweed in the harbor.
by Jocelyn B. on Jul 21, 2023
This is the best marina.
by Mike H. - Verified user on Jul 07, 2023
Great marina with great facilities. Also economical since launch fee included in slip rental. Had a great experience at Waukegan Harbor!
by Lutz m. - Verified user on Jul 06, 2023
Nice well kept marina.
by Gregory W. on Jul 01, 2023
I love it here! It’s a wonderful community to be a part of. Friendly staff, secure and safe with great amenities!
by Gary L. on Jun 26, 2023
It’s my Home! 👍😁
by Mark B. - Verified user on Jun 26, 2023
Very nice facilities and welcoming staff
by Pamela J. - Verified user on Jun 26, 2023
It was great! Thank you!
by Joe H. - Verified user on Jun 26, 2023
Emails with slip info and logistics was great, facilities in Waukegan were clean and accessible, free coffee in the morning, great staff handling the checkin. Excellent experience, thank you!
by Nathan W. - Verified user on Jun 26, 2023
Great communication, great amenities and friendly helpful people!
by Eleonore M. - Verified user on Jun 23, 2023
Beautiful marina, friendly staff.
by Bryan E. on Jun 20, 2023
Nice place, staff was friendly and helpful. They were prepared for our expected late arrival and shifted when we arrived earlier than expected. They sent several communications.
by Ben W. - Verified user on Jun 19, 2023
No power at pedestal. Not able to get it fixed for us! Goose poop all over the dock slip that we had to clean such that we could have a mine free exit of our boat.
by janet c. - Verified user on Jun 11, 2023
A well deserved 5 star rating! The staff goes the extra mile to make sure amenities are in top condition, assistance at the docks is readily available and immediate and the friendliness is immeasurable. Looking forward to next season's stay. Thanks from the crew of S/V Spork!
Thank you for your post and for attending our party and hoping to see you soon.
by Jane F. - Verified user on Sep 16, 2022
Big marina! We were there late in the season when there wasn’t as much dock help available. We felt safe, but thought it was a little dirty. Every staff member we met was very nice.
by Cathy R. - Verified user on Sep 06, 2022
The people at the dock we were at were super friendly! A tight knit group that welcomed us in for the day and night.
by Kip R. - Verified user on Sep 03, 2022
Maintenance staff overwhelmed by the sheer size of this place?
Thick layer of goose poop on dock. Had to wash it off so we could get to the boat. The pedestal was spiderwebbed in and filthy and the was a well established large wasp nest inside.
The ‘lounge’ is more like a small store room.
Overall the place is just fair to middlin’.
by Daniel M. - Verified user on Aug 17, 2022
The complete set of services make for a great stay.
by Gordy K. - Verified user on Aug 08, 2022
Marina is great. Clean!
by William R. - Verified user on Jul 25, 2022
Marina was clean and nice. People friendly (staff & fellow boaters). Not much in the way of walkable amenities. Works well as a first/last stop from/to Chicago. We were advised by a resident boater not to explore too much inland on foot
by Denise B. - Verified user on Jul 18, 2022
Go for the marina, not the town. 32 miles from Chicago is a good sail with decent winds. If you're looking for a weekend trip, consider Waukegan.
by Wendy O. - Verified user on Jul 01, 2022
Wonderful marina and the residents are so helpful with tips where we p go listen to music and get a bite to eat! I can’t believe my other half was able to vacation here and not just work on boats - I appreciate that and so does Ferdinand Nimphius, Thank you and happy Independence Day! Wendy and Ferd
by Alice M. - Verified user on Jun 26, 2022
Clean neat well organized.
Thank you very much for your post. We are delighted you enjoyed your stay!
by Michael B. - Verified user on Apr 17, 2022
Staff are friendly and really helpful
Thank you very much, It's an honor to have you in our marina.
by Peter S. on Apr 08, 2022
This marina is the last marina I would consider as a transient boater. The amenities essentially consist of electric, water and a reasonably clean dock. If you are looking for a restaurant, pool or an attractive waterfront go to Northpoint Harbor which has the above amenities.
Mr. Schleck, I am the new GM for Waukegan Port & Marina. My name is Max, According to our records, you have been in our marina and kept your boat(s) here for almost 20 years. According to my colleagues, they have been serving your wishes and needs without any hesitation as they do to all of our boating members . I hear you have been posting bad reviews on other social media sites as well. I really would like to get together and find out why all these negative reviews about our marina and how we can remedy this unpleasant relationship. Looking forward to meeting you in person and talk all this in detail. Cordially, Yours, Max Pekcan
by Adrienne L. - Verified user on Aug 20, 2021
Lovely marina and nice staff. Clean, well maintained....all a great experience. There is a little hamburger/hot dog stand, ice cream stand and outdoor bar with live music right close by. Good walking area for dogs. Just not a lot of other amenities (ie pool or otherwise....and not close walking to any other shops/groceries). But a great stay for far less expense than in Chicago!!
by kent l. - Verified user on Aug 17, 2021
We enjoyed our stay in this clean, spacious harbor. The people we met as well as the staff were all friendly and welcoming.
by John N. on Aug 12, 2021
Stayed on a transient slip. Nice facilities. Clean bathrooms. Nice little patio overlooking the marina with a grill for everyone's use. Arrived after-hours and the security guard promptly met us with welcome info and keys. only little complaint is the laundry. it's coin operated and there is no change machine. we don't lug around rolls of quarters on the boat so couldn't dry our rain-soaked cloths. either put a change machine in there, or better yet no fee. just add a dollar to all transient and regular slips and you have enough revenue to cover their operation for a year.
by K L. on Aug 06, 2021
Marina going downhill. Nobody at gas dock to service customers, fuel is very expensive, harbor master non responsive to emails, marina hours are not great…. Close at 4:30 daily. So much more offered at other marinas in the area. I’ve been in this marina for years and ready to leave. Nice floating docks and friendly staff in the office, other than that…you are on your own.
by Anonymous on Apr 20, 2021
Been my marina for the last 15 years. Friendly, professional and responsive staff. Cleans showers and restrooms. Good security. Easy in and out, especially in the North (commercial) harbor. Friendly shipmates. Gas dock staff efficient whether getting fuel or a pump out.
by Anonymous on Apr 19, 2021
Waukegan Harbor has been my 'Home on the Lake' since 2014. I tell people it is 'Our Little Slice of Heaven' and love every minute spent there. I would absolutely recommend this community to anyone who is looking for a great experience!
by Anonymous on Apr 06, 2021
Waukegan Harbor has excellent facilities and the staff are extremely responsive and thoughtful!
by Collin P. on Mar 26, 2021
I am an Early Season Boater. Waukegan Harbor was ready for me with a temp slip and quickly put my season slip in order so i can move in with no issues. Great friendly staff and gorgeous facilities, easy access to lake and surrounding venues..makes it my favorite place to spend 8 months of my year on the water :)
by Scott L. - Verified user on Aug 23, 2020
We love Waukegan Harbor. Only giving a 4 due to the seaweed in the Marina. I haven't seen any effort over the weekend to remove it. The seaweed is hazardous to props and gets tangled causing boats not to be to operate properly. We know this is probably due to reduced staff due to Covid, otherwise a 5 out of 5
by Robert K. on Jul 22, 2020
I have enjoyed being a boating member at Waukegan Harbor & Marina for 4 years now. The staff is great, very customer service orientated, they recently added a new outdoor full service bar with entertainment that is a great place to unwind. I look forward to my stay-cations every day.
by William H. on Feb 07, 2020
My wife and I typically cruise out of Waukegan Harbor. We are transients and the launch ramps there are plenty big enough for our 30' Sea Ray with easy access and a large parking lot for our truck and trailer. The marina's facilities, as well as the staff are top notch and their floating concrete docks are what every marina should have. The fuel/pump-out dock is easy to access and can accommodate several boats at one time. To be honest, the area around the marina is lacking in regards to food, entertainment and activities but hopefully the proposed development that is planned for the area will provide boaters with more "on shore" options in the future.
by Gary on Feb 04, 2020
Our home port. Great facility and always something going on.
by Ken G. - Verified user on Oct 29, 2019
Nice pump out equipment. Great pump out/fuel team. Nice docks and clubhouse. Lots of bird poop. I wish the town had more going on.
Go to the train station to walk into town. On foot, avoid the bridges you see from the harbor. Proceed to the train station to walk downtown.
Thank you for your reply.
by Jack J. - Verified user on Oct 26, 2019
Friendly and Great service
Thank you so much for taking the time for the review, Waukegan Harbor & Marina appreciates your business.
by bruce j. on Aug 29, 2019
Clean , friendly and reasonably priced. The members there were also extremely friendly.
Hi. Thank you so much for choosing Waukegan Harbor & Marina and for your kind review. We look forward to hosting you again sometime. Please tell all your boating friends. Thank you again.
by Bruce O. - Verified user on Aug 21, 2019
The harbor staff at Waukegan are great. We are transient boaters all summer and stay at 20+ different harbors each year. Waukegan's staff are consistently the best we find anywhere. It's a very large harbor with a lot of boats and they manage it well.
Thank you so much for choosing Waukegan Harbor & Marina.
We appreciate the positive feedback. We look forward to hosting you again. Tell all your boating friends.
by John M. - Verified user on Aug 03, 2019
We loved the marina and its anemities.
by Jeff s. - Verified user on Jul 23, 2019
It sucked. Arrived just before 7:00 pm and nobody answered radio call to assist with lines. METAL post without rub protection between slips. Wind pushed boat into post during docking since no line assistance was provided as promised in welcome arrival email. Scratched boat which will cost a few hundred dollars to have repaired. No keys or codes for washroom provided so did not get to use facilities.
Seems like a nice harbor except rub protection needed on metal post for ALL slips. Shitty design as-is. Also service NON-EXISTENT even though i arrived at a reasonable early evening time.
I am not at all happy. Waukegan Harbor will be my future stop of last resort.
by Anonymous - Verified user on Jun 17, 2019
It was easy to register and easy to find our slip. We came in late and needed a key card to return to the dock area. The staff were reasonably responsive about getting us a key card. The location was such that it was difficult to gain access to a meal at night.
by Ashur J. - Verified user on Jul 09, 2018
Free coffee, Clean Bathroom and dock, Friendly staff. Great place.
by Arne F. - Verified user on Jun 18, 2018
We enjoyed our stay. The marina was in good shape and the staff was courteous. The young ladies sent to assist us tying up at our slip even offered me a ride to the office. But they did not seem to know how to control a 40 foot boat in a slip by getting a dock line around a cleat. My only other comment is that more showers are needed in this large marina and they should be more distributed throughout the marina as are the restrooms.
by Patrick N. - Verified user on May 29, 2018
Clean, safe, and friendly staff!