The facility was very nice however communication was extremely poor and frustrating. We weren't informed of a $27.00 launch fee nor we're we informed in advance that we would have to pay $25.00 per day to park. In addition, when we arrived on Saturday, there was no parking available to us at the marina and we had to wait about an hour to finally get into the garage to park. Just a really crappy way to do business.
The stay was fantastic. Gina does an excellent job managing the marina. My wife and have been renting a slip there for the Chicago Air and Water Show weekend for the past few years. My only complaint is that when the parking and launch ramp areas were designed, it was only designed to hold about 10-12 truck/trailer combinations. This year, two of the spots were taken by construction equipment and there's really no space to stage your boat, either pre- or post-launch. I asked one of the dock hands, Joshua, and he said it was ok to stage where it was clearly marked, "No parking. Violators will be towed..." Other than those things, it was great and we'll keep going there in the future.
Very nice marina. The people om the dock were very friendly and helpful. Nice amenities. We will be back.
Very nice marina. Everything was new and clean. Location was good. Just a short Uber ($20) up to the middle of downtown Chicago. Had a nice pool on site, but it was a $10 charge. The pool is literally right on J dock. The marina is huge, so if you are traveling with friends, make sure you are on the same dock.
Excellent facilities. Professional staff
Very nice marina! Lots of nice wide slips, showers, laundry facilities and pool. We have stayed at 3 Chicago marinas this week and this is definitely the best one yet minus its location. It's not very safe to leave the marina by land. Customer service is a little better than the others but we still had to call repeatedly to get slip assignments and then when we did get here, one of them was occupied.
As usual it's a great getaway. People very pleasant and Harbor Master always keeps a tight ship. Had a choice to stay at other close marinas but last minute stayed there do to the people that run it. Top notch people. Thank you
31st Street Harbor is the newest and most anticipated addition to the Chicago harbor system. Completed in 2012 with slips for 1000 boats and a sustainable, eco-friendly design unrivaled in the industry, it provides an exceptional experience for boaters. All slips include metered electric, water (seasonal charge), and complimentary cable TV and Internet access and can accommodate boats from 35-70 ft. in length. A naturally insulated parking garage and harbor house provide indoor winter boat storage in the off-season. A 63,000 sq. ft. green roof, rentable indoor community space, and brand new playground make 31st Street Harbor a welcome addition to the neighboring community.
Transient docking is available; please call the harbor any time after May 15 for reservations. A fuel dock is available with gas and diesel service. Waste pump-out stations are also provided at no charge. The harbor has a 3-lane boat ramp with parking spaces for 14 trailers. Indoor heated and outdoor winter storage is available November-April.