Hurricane Florence Marina Status Reports

River Marsh Marina at Hyatt Chesapeake Bay Resort


Dock
$2.25/ft

Mooring
Not Offered

Day Trip
Not Offered
100 Heron Boulevard
Cambridge, MD 21613
Check-in after 12:00 PM
Check-out before 11:00 AM
VHF 9
Book faster with the free Dockwa app
Marinas dark
2 Reviews

by tami on Sep 10, 2018

Disappointing service. I suppose it could be because it’s the end of the season and the flow of money has bottomed out. They boast about the amenities such as floating docks, but I guess because we are merely a 25 foot Parker and not more upscale we should treated as such and were put on a decrepit dock (not floating) far away from the bathhouses. The Hyatt pools were nice but were a 1/2 mile walk from our dock. The town was 3 miles away with no commuting available except Uber (which was very scarce). Bike rentals were available but would cost $75 per person per day. Pools and tiki bar closed at 5pm with the tiki bartender insisting on closing early. None of the service staff had “service” in mind and seemed to be mentally checked out for the season. We were also charged an additional $31 resort fee when it was clearly stated on their website that this would be waived after Labor Day. I asked for a refund, which I will most likely get with no apology or attempt at an explanation. In summary, this place is overrated and should be an embarrassment to Dockwa.

Marina Response:
Hello Mrs. Rosenberg, We strive to provide our guests with excellent service and apologize that we did not exceed these expectations; We do thank you for your candid feedback and will use this as a learning opportunity for our team. As you discussed with our staff members, your resort fee charge was removed from your bill. We do have limited floating dock availability so those spaces are on a reserved for 50 amp users. The space you were placed in was the closest available due to size and power requirements. We certainly understand our marina is a walk from the dock, but try and compensate by offering a golf cart shuttle service to the pool area. We want our guests to be as comfortable as possible and feel welcomed! We hope you left satisfied and will return to our Hyatt facility again!

by marinabuzz on Sep 15, 2015

2015 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com

About River Marsh Marina at Hyatt Chesapeake Bay Resort

Beautifully situated on the banks of the Choptank River, our 400 acre hotel and resort in Cambridge, Maryland is a delightful location for meetings, family reunions or simply relaxing.

From the Chesapeake Bay, enter the Choptank River heading east as you approach the Senator Frederick C. Malkus, Jr. Bridge (a 50-ft. vertical clearance). While heading under the bridge, continue towards green marker 27. Make a starboard 90 turn at green 27 and the entrance to our Maryland dock will be approximately 300 yards away at your bow. As you enter the marina, the docks will be to your portside starting with "Dock C" and going to "Dock A." The fuel and pump-out stations are located on Dock C. A floating concrete breakwater pier encircles the marina. Our Maryland boat docks are all fixed piers with floating docks available upon request. Call on VHF Channel 09 / 72 for contact.


Booking Info

Max LOA: 120' Max Draft: 10'

Notify us of your Boat US membership number to get a 10 cent discount on fuel.

Resort Fee and Electric Charges will be charged on-site. Special after Labor Day, the marina is dropping the resort fee for boaters and they can still use the amenities!


Services

  • Gas
  • Diesel
  • Electrical

Amenities

  • ATM
  • Bait & Tackle
  • Cable/Satellite TV
  • Fitness Center
  • Floating Docks
  • Hotel/Lodging
  • Ice
  • Laundry
  • Medical Facilities w/in 5 Miles
  • Oil Recycling
  • Pumpout
  • Restrooms
  • Restaurant
  • Security
  • Ship Store
  • Showers
  • Swimming Pool
  • Wireless Internet

Info


Photos

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