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by Jason W. - Verified user on Aug 06, 2026
Thanks to Jason and the crew for being so amazing. Out of over 30 transient nights so far this summer, this is hands down the best place I have stayed. Highly recommended
by Jill E. - Verified user on Aug 01, 2026
We stayed on a mooring ball for several nights. The marina is in a beautiful setting and the staff are very pleasant and welcoming. They offer several amenities like a 2 hour loaner car, bikes and a small snack shop for no extra charge. It is an easy dinghy ride into Kittery or over to Portsmouth. We enjoyed our stay here and hope to return in the future.
by Lee R. - Verified user on Jul 30, 2026
Below is the first review I left - things are still outstanding here. We’ve been to many Safe Harbors and, so far, this is the one to beat. What a terrific spot. Our first visit to Maine and Kittery Point was the best place to start. Loaner bikes, locks and helmets made the trip even better.
Marina Response:
Welcome to Maine Lee! Thank you for the great review and we hope to see you back in Kittery soon. Jason, Dockmaster
by Jill G. - Verified user on Jul 26, 2026
Jason is amazing. The facilities were spotless and the customer service could not be beat. The free snacks, drinks and coffee were an added plus.
by Kris P. - Verified user on Jul 26, 2026
Truly a wonderful experience. Everyone is so kind and helpful. Loved the “ snack shack”. Jason went above and beyond to make this stay pleasant.
by Warner H. - Verified user on Jul 25, 2026
Jason was very helpful! The marina immaculate. Great stop on our way back from Down East.
Marina Response:
Thank you for the kind words, I am happy we could accommodate you and look forward to seeing you back soon! Jason Tittle Dockmaster
by Barbara P. - Verified user on Jul 18, 2026
What a great, little Marina. Jason did everything he could to accommodate our last minute, early arrival and couldn’t have been nicer about it. The 2 showers and toilets were located in a portable trailer and were clean and efficient . The snacks, bikes and loaner car made this marina a bit extra special. We walked to lunch about a mile away and discovered a great little area of shops, bakery, liquor store, bookstore. The proximity to Portsmouth was a plus too. Hope to return later this season.
Marina Response:
Barbara, we appreciate you taking the time to leave us such a great review and are so happy you enjoyed your time with us. We very much look forward to seeing you back again soon! Jason, Dockmaster
by Judi M. - Verified user on Jul 15, 2026
Great location, dock master Jason, contacted us 2 hours before arrival and made the tie up easy. He explained the facility layout. It was quiet ,, just what we were looking for. We will be back ,,, Thanks Jason!!!!L
Marina Response:
Thank you Judi, we very much appreciate you taking the time to leave such a wonderful review. We are looking forward to catching up next time you are in Kittery! Jason, Dockmaster
by Doug G. - Verified user on Jul 14, 2026
Easy overnight stay. Jason provided great instructions. Can dinghy to Portsmouth/Kittery for restaurants.
Marina Response:
Thank you Doug for the great review! We look forward to your return and hope you enjoy the remainder of your cruise. Jason, Dockmaster
by Jeffrey Z. - Verified user on Jul 13, 2026
⭐️⭐️⭐️⭐️⭐️ Jason and Margaret are the best!
Huge shoutout to Jason and Margaret at Safe Harbor Kittery Point—they are the absolute gold standard for customer service! From the second we booked through Dockwa, they went above and beyond to make sure our trip was seamless.Jason lined up our 43 FT Flybridge Cruiser with a perfect starboard-side tie, which gave us a magnificent view right from the cockpit. He hooked us up with complimentary transportation and bikes to cruise around Kittery, and immaculate, sparkling clean restrooms. He even provided freshly baked pastries from a local bakery in the community room.We took a water taxi right from the marina over to Pepperrell Cove for an incredible dinner at Bistro 1828. On top of that, Margaret gave us the ultimate local insider tip by recommending Off the Boat Lobsters right on the dock in York. We picked up four 1.5-pound lobsters fresh off the boat there and prepared the most amazing lobster rolls back on board.The communication, friendliness, and total professionalism here make this marina a world-class, must-stop spot. We seriously can't wait to head back!
Marina Response:
Jeffrey, thank you so much for leaving such a detailed and wonderful review. Margaret and I were happy we could help while you were with us. We very much look forward to seeing you back in Kittery soon. Hopefully that will be later this season. Enjoy the rest of your cruise and let us know if you need anything in the future! Jason, Dockmaster
by Chris N. - Verified user on Jul 13, 2026
Everyone was so helpful. Thanks for your hospitality
Marina Response:
Chris, it was our pleasure having you stay with us! Thank you for the review and we look forward to seeing you back in Kittery soon. Jason, Dockmaster
by Edward B. - Verified user on Jul 11, 2026
Always great to be at KPYY. Very nice facility and moorings. Jason and crew are very helpful and friendly.
Marina Response:
You're the best Ned! Thanks for the review and we look forward to reconnecting when you return. Jason, Dockmaster
by Monty E. - Verified user on Jul 05, 2026
The staff was helpful & professional, but I wont stay here again mainly for two reasons... 1. The transient moorings are OUTSIDE the no wake zone and there are alot of power boats using this channel. Normally we dont mind some wakes, but these boats would wake you even while seeing you trying to mount a 110lb outboard to a dinghy from a hoist. We had several incidents that came close to damage or injury. These boaters for the most part obeyed the no wake zone, but overall they seemed to lack any concept oregarding responsibility for damage or injury caused by their wakes outside the zone. They were mostly oblivious. 2. I chose to shower aboard rather than use their shower trailer. It was cramped, dark, and hot. Again, the manager was professional and helpful.
Marina Response:
Monty, we are sorry to hear that you did not have the best experience here and do not plan to return. The mooring you were on is tucked well inside the entrance of Back Channel and it is uncommon to have much wake as the Harbormaster activly patrols this area. It was during the holiday weekend and our guess is that inexperienced boaters may have played a part in that. On the restroom trailer, again we are sorry to hear those did not live up to your expectation. We do have a restroom & shower in the community room that may have been a better option for you. Hopefully you will reconsider a return and if you do we are happy to give you a night on a mooring at no charge. Good luck with the remainder of your cruise and feel free to reach out with any questions or additional comments. Jason, Dockmaster
by Warren S. - Verified user on Jul 05, 2026
Great place to stay over. Fantastic people at the marina. Nice accommodations.
Marina Response:
Thank you for the wonderful review Warren! Looking forward to your return. Jason, Dockmaster
by Philip K. - Verified user on Jul 05, 2026
Great place and even better staff. One of the best around!
Marina Response:
Thank you Phil! See you back in Kittery soon. Jason, Dockmaster
by Jennifer F. - Verified user on Jul 03, 2026
Always stop here at least once a year. Very protected beautiful back channel tucked away from the crazy activity on the river.
Marina Response:
Thank you Jennifer! We are so happy to hear you enjoyed yourself and are looking forward to having you back soon. Jason, Dockmaster
by Rand L. - Verified user on Jun 30, 2026
Great, friendly, professional small yard. Good protected moorings, pretty spot!
Marina Response:
Rand, thank you for visiting us and for the great review. We are looking forward to your return, enjoy your time on the water. Jason, Dockmaster
by Dan K. - Verified user on Jun 26, 2026
Very nice marina. Team is professional, proactive and kind. Shout out to Jason and Margaret. Strange eddy currents around mooring balls make for some interesting swing behaviors. Nice clubhouse with coffee, ice, bikes, snack shack, and a new courtesy car all included. Had a family feel even though part of Safe Harbor. Easy dinghy ride to downtown Portsmouth via back channel, although crossing the Piscataqua River can be a little rought with tidal currents and traffic.
Marina Response:
Dan, it was a pleasure seeing you back in Kittery again this year. We are happy to hear your stay with us was a good one and very much look forward to seeing you back at the marina soon! Enjoy your cruise and let us know if there is anything else you need from us in the meantime. Jason, Dockmaster
by David v. - Verified user on Jun 22, 2026
Kittery Point is a special place. A small marina with big service! You will not be disappointed by the attention you get before and after you arrive. Special
thanks to Jason who works hard on your behalf to make this marina run smoothly.
Marina Response:
David, thank you for taking the time to leave us a great review. It was great catching up with you and we are very much looking forward to your return. Jason, Dockmaster
by Sara D. - Verified user on Oct 11, 2025
Another pleasant night moored at the old KPYY. Easy in & out, great facilities, and use of the courtesy car was much appreciated.
by William D. on Oct 06, 2025
Boating is meant to be enjoyable, but...
As members of SHKP since 2022 and spending an average of $20K per season on storage, mooring, hauling, commissioning, and maintenance, we gave the go ahead for rudder bearing replacement in fall of 2024 provided it would be complete by April 1, 2025, based on an estimate of around $3500 and provided it would not impact spring launch schedule for April 14-May 1st 2025.
Rudder was pulled in fall of 2024 and existing rudder bearings destroyed in the process prior to us being notified that there were no exact match replacements, requiring hull modifications and available replacement bearings would cost $7500, and labor increased to about $3000.
Since rudder had been already dropped we had no choice but to approve the purchase.
We subsequently learned that no work was done on the project in the fall of 2024 and none in spring 2025 until April, making the project 2 months late and eliminating the possibility of making our agreed upon launch timetable.
Billing and payment on project to this point was $10,500, 3x the estimate.
The boat was finally launched in early June, only to be quickly hauled out due to leaking around the outside of the new rudder bearings.
The service manager then stated to us that the project had become a "nightmare".
The rudder was removed, recaulked, and boat relaunched on June 18. Though no leaking was observed, the technician who performed the work said he thought they might leak under certain sea conditions.
We received an additional bill for over $5000 which made no mention of launch and leaking but which itemized labor for reperforming the faulty bearing installation.
Upon sea trial Jun 19, the rudder appeared to be dry, but the technician observed a small drip at the engine heat exchanger raw water connection.
We were notified that this would be addressed (without any potential issues being mentioned).
Two weeks later, now July, we were informed that the technician would not be able to fix the now disassembled heat exchanger connection, and an outside contractor would have to be engaged.
Under SHKP policy, only vendors approved by SHKP can work at the marina, and their chosen vendor was not local but an hours drive east in Portland, even though I identified local vendors who were willing and able to do the repair.
The vendor - Power Products- designated by SHKP let the schedule slip twice by months and the final repair wasn't complete until the end of August, two months and $7500 after identification of the drip, which we would have been willing and able to live with until the end of the season.
On top of this, we were prevented from direct communication with the vendor Power Products by the service manager at SHKP during the repair scheduling and work.
All told, we paid $20,000 and lost an entire sailing season for work which we were not afforded adequate discussion and involvement in the decision making process, and we still have concerns about the quality and sea worthiness of the repairs.
Since SHKP had our boat as virtual hostage through the entire process, our choices to find better qualified vendors was virtually nil.
We hold SHKP management, particularly the service manager, directly responsible for this nightmare season, and warn every potential SBKP customer of our extremely stressful and costly experience.
Caveat Emptor, Maine and NH boaters..
Marina Response:
The boat repair industry can certainly have its unforeseen challenges, and we regret when it impacts a boater’s season. Although we agree communication on this project could have been better, only our best efforts and intentions were applied in performing your repairs. The primary technician involved in the rudder repair has over 40 years of marine mechanical, systems and fiberglass experience. To provide some additional detail, we feel it important to point out that this is also a 40-year-old boat.
Rudder Repair. Before removing the bearings, we spoke to the boat’s designer who informed us that the records for this model boat had been lost, and the original bearings were no longer in production. They then referred us to a bearing supplier that could help us identify which aftermarket bearings were needed for your rudder. Unfortunately, to make that determination we needed to remove the old bearings to get the measurements needed to identify the proper replacements. Because the old bearings were seized onto the rudder shaft, they could not be removed without compromising them. Once the replacement bearings were identified, both the cost for those parts and the estimated cost of fiberglass modifications to get the new bearings to fit were communicated. The boat was stored outside, and we did everything we could on the boat in the fall but had to pause that job because of cold weather. The work continued in the spring and, after we put the boat into the water, final adjustments needed to be made when we discovered a small amount of water welling around the new bearing. We hauled the boat and resolved those issues at no additional cost to you. In addition, a mutually agreeable payment for services was reached taking both your issues of project communication and delays into consideration.
Engine Repair. In the spring, during the commissioning and sea trial we discovered a leak at your heat exchanger and did our best to resolve that issue. However, the Volvo engine you have is no longer in production and had been modified by a past owner/mechanic. The replacement parts needed were not readily available. At this point we suggested Power Products be sourced for the repair, one of the most qualified and recognized Volvo dealers in New England. You were in direct contact with them in confirming the course of repair. Due to challenges on their end, that work was unfortunately delayed several times until they could complete the repair. Per your request, payment for all services by Power Product was billed directly to you.
Complications involved in these repairs were evolving and the resulting delays were unanticipated. In the end, we recognize we did not meet your expectations on delivery or communication and for that the management takes full responsibility and has apologized and felt we made reasonable and mutually agreeable accommodations. In the end, we have confidence in our experienced technicians and the course of repairs made. We hope that moving forward you find value in the work we performed and get many years of enjoyment out of your boat.
-Safe Harbor Management Team
by Deborah P. - Verified user on Sep 07, 2025
Abosoutly beautiful stay… clean.. and easy.. helpful. And though. as well.. Will go back❤️
Marina Response:
Thank you Deborah for the great review, we are looking forward to seeing you in the future. Enjoy the remainder of your boating season. Jason, Dockmaster
by Beth W. - Verified user on Aug 31, 2025
A gem of spot on the Piscataqua R if you prefer quiet to crowds in Pepperell Cove. Bike the mile into town with Walgreens, Ace hardware, laundramat, and great restaurants available.
Jason and staff were very accommodating as we were dealing with engine issues. Facilities and staff are top notch. Our 2nd time here and now 1 of our fave stops.
Highly recommend
Marina Response:
Beth, thank you for choosing to stay with us and the great review. It was our pleasure having you here and we are very much looking forward to your return. Have a great rest of your season and let us know if you need anything in the future! Jason, Dockmaster
by Alex H. - Verified user on Aug 27, 2025
Kittery safe harbor was a lovely stop as we moved down the coast from down east Maine. We have stopped here before and have always enjoyed our stay. Staff was very helpful and made us feel very welcome. Be back next year.
by Daniel B. - Verified user on Aug 24, 2025
This is a hidden gem. The moorings are in a week protected area with easy access to shore. The dock master and staff are very welcoming and helpful. We wish our stay here was longer and we'll certainly book it again.
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