by rigirly on Sep 21, 2019
Didn’t stay here. First reservation request never answered. Second denied stating they were full. We stayed elsewhere and noticed plenty of space on their large face dock available. Would have preferred better communication.
by djeanloz on Aug 07, 2019
Dockhands were ready to help.
Wood docks are wide and very new:
Electricity worked great.
by pjschnitz on Jul 23, 2019
Very helpful and very clean
by jdhooker518 on Sep 05, 2018
Wonderful service !!
by schippmom on Aug 31, 2018
We love Prime Marina. Very helpful staff. Clean, well maintained. Fun restaurant onsite and many more in walking distance. Very dog friendly
by g2nconnell on Aug 28, 2018
Low price, good location, decent facilities and great tender service.
by johnrie on Aug 02, 2018
Staff was very friendly, knowledgable, and helpful. Facilities were great.
by bluehavenri on Jul 24, 2018
Not a safe port...avoid Prime Marina, East Greenwich, RI at all costs! I worked out a deal to get my boat hauled at the end of the day and left in the slings overnight and if my boat was ready to go back in the water at the start of the next day I would only get charged for a short haul. When the boat was ready to put in the water the following morning, the billing manager didn’t like the deal and charged my credit card for twice my written quote. When I complained, he said he was going to seize my boat and block it in his yard. The office manager eventually directed him to credit my credit card for the overcharged amount. When leaving, the billing manager rushed towards me, called me swear words, and actually put his hands on me pushing me towards the door. Something is seriously wrong with this place. No service they can provide is worth the chance of dealing with them. If you’re looking for happy boating steer clear of Prime Marina, East Greenwich, RI.
50 Ton Master
Update... Prime Marina’s response to my one star review was not an apology but to take the oil from my oil change, put my name and phone number on the 5 gallon pail, and deliver it to my dock at another marina. I find this to be inappropriate and bizarre. Something is seriously wrong with at Prime Marina, East Greenwich, RI!
50 Ton Master
by felicia on Jul 18, 2018
From my personal experience their pump out service is unreliable and their customer service lacks professionalism.
by drogers100 on Jul 09, 2018
Wonderful stay! Launch drivers very friendly and quick. Free launch service 8AM-10PM. Bathrooms / showers were clean. Well protected area. Several great restaurants / bars within walking distance.