by jones on Jul 21, 2020
Everything was excellent at ReefPoint.My boat arrived Saturday July 11 and was received cheerfully after hours. In addition to night staff, boaters at the dock were very helpful . Adding Saturday to my week reservation starting Sunday July 12 were readily made while under way. We found clean organized docks and spacious and clean. restrooms. Food at the restaurant was good for the many time we ate there.The boat was watched during the week when we were not there. On returning Thursday July 16 through starting the HOOK race Saturday ,to returning after dropping out of the HOOK race due to storm damage, staff made changing reservations painless, and were cheerflu and helpful. The security guard we met several times was wonderful. The Marina is very protected from the elements and intruders. I have no hesitation leaving it there in the future.
Thank you so much for the positive review, truly appreciate it. Hope to see you again soon!
by paulajjg on Jul 19, 2020
Disappointing for a harbor we generally like, mainly due to lack of communication. Tried to call prior to making reservation one day before arrival - no answer. Texted marina - no response. Went ahead & booked on Dockwa with requests in notes. No slip assignment came over (but payment in full was charged), so called 15 minutes out - no record of us. Turns out staff didn’t enter Dockwa reservation into their system. Docked, and staff comes out to tell us to move - wrong hook-up configuration in slip they gave us. New slip has crap cleat. Had requested proximity to another boat coming in - placed on opposite side of the harbor.
No information regarding COVID-19 guidelines on website or given to us at check-in. Turns out you need a reservation to use the pool - which is cool from our point of view, but, even though people weren’t showing up for their reservations, we were told the pool was full and we were unable to access it at all over the weekend. A handout at check-in would have been helpful.
On the plus side, we witnessed many safety measures around the harbor, very clean, and more personal responsibility than our home harbor. Still, resident boaters not very friendly on our dock.
Hi Paula. Our deepest apologies for your most recent stay with us at Reefpoint Marina. We strive to provide boaters with an informative email with check-in details and their slip assignment upon reservation request, and after speaking with the staff, your reservation somehow slipped through the cracks. We have added additional steps in our booking process to ensure this does not happen again. As for the pool, we do include the most recent up to date information on required reservations in a confirmation email upon booking, however this obviously did not help you, given the situation. We will find better ways to inform customers of the most recent safety procedures of our facility.
Please accept this response as our deepest apologies for your most recent unpleasant experience at Reefpoint and we are striving to provide the best experiences for all of our customers.
Please reach out to the GM by email at [email protected]
, or phone at 262-633-7171 to further this conversation if you wish. We also sent you a message through Dockwa.
by joestepro on Jul 16, 2020
very poorly managed Marina. Fail to tell you they have no boat launch or truck, trailer parking. you can pay the city launch and parking and then pay the marina to dock. called the marina to see how far I would have to walk as a vet with a bum hip and thr guy just chuckled and said I know, it sucks but offered no ideas on how to solve the issue. then, after paying city launch fees, driving my trailer 1.5 hours back home. I was able to park at the marina ...only to get a call saying transients cant park in the secure parking lot or the will tow at my expense. if you have a yacht and are just jumping marina to marina, they do have nice facilities... just dont expect much of your an average family boater or fisherman. Salmon O Rama should move to a marina that caters to all boaters.
We truly apologize for your past experience at Reefpoint Marina. Due to our limited parking, we have to be very strict with no trailers being parked in the lots of Reefpoint, as well as only allowing annual slip holders to park inside the gated parking lots. Due to your injuries, we should have came up with a better resolution for you to park closer to your vessel. Please accept this response as our deepest apologies and hope you can enjoy a stay with us at Reefpoint Marina, complimentary, in the future. Please call the marina office at 262-633-7171 and ask for Carrie, or email us at [email protected]
to provide us your contact information.
Best wishes and happy future boating.
Also, a true thanks for your service, without individuals like you to risk your life for our country, the US would be a very different place.
by andrewdanner01 on Jun 13, 2020
Everyone at the marina was very friendly and made it a pleasure to visit.
by jendev7 on May 02, 2020
Lovely marina and staff is awesome! Even during this difficult time they are open for socially distant boating. We are staying all month until Milwaukee county gets their act together.
by jenrik on Feb 11, 2020
What more can I say other than it’s our home away from home!!! Everything is so clean and well taken care of. Staff is great too!
by nstenger on Feb 10, 2020
Great facilities, helpful friendly staff!
by katiebanks on Feb 10, 2020
Great, clean marina! Carrie and her staff make this one of the best marinas.
Close walk to nearby downtown Racine.
by boatinggary on Feb 04, 2020
Great Marina. Carrie always takes care of us.
by hafnutz67 on Feb 03, 2020
Reefpoint is by far our favorite marina. My wife and I have always enjoyed our stays here. The manager, Carrie, does a wonderful job of making sure everything runs smooth at Reefpoint and the rest of staff could not be any nicer or more accommodating. The marina's amenities are plentiful, as are those of the surrounding area. Reefpoint is well protected from the unwanted forces of Lake Michigan. Even when the wind and wakes are at their worst, the water at the slips remains calm and peaceful. If you haven't been to Reefpoint, do yourself a favor and add it to your list of "must visit" marinas. You won't be disappointed.
by ozmoluxlucis on Jan 31, 2020
Beautiful marina with clean updated facilities. Restaurants at the marina and town nearby.
by happyhours4 on Sep 04, 2019
Excellent facilities, beautiful views.
by sionny on Aug 08, 2019
Has a lot of amenities, pool, restaurant, nice showers, close to downtown
by lwc60123 on Aug 01, 2019
Great marina. Clean restrooms, pool, hot tubs and close access to downtown Racine. We always enjoy staying at Reefpoint.
by al6vt5snsoxgtfgfs_ji on Jul 16, 2019
Very nice stay. Great ship store and amenities.
by blindcat812 on Jul 11, 2019
I am sure that our stay could have been better, but there was a frustrating time when we pulled in. The phone message that I got said the hours were till 7:00PM.
I went the office at 6:30 and everything was locked up. We had no key to access the docks or the facilities. After calling, and then reporting this as an emergency, I did get keys. It turns out that there is a evening dock guy. But the point is in the letter that is provided on confirmation, it should be noted that pass codes, or Keys will be available by calling XXX-XXX-XXXX,
No one in the marina that I asked knew that there was a night dock boy.
I also ran across this at a Marina in MI that I gt through the state. same situation.
In the confirmation letter just include the process to get keys and codes in the email to the skipper.
the marina looked great, just no time to hang around.
by jszur on Jul 11, 2019
Enjoyed our stay, very friendly
by jolly on Jun 24, 2019
The team at Reefpoint are very helpful and accommodating. They assign us slips that work well for our sailboat without bow thrusters. The facilities are kept clean, neat and in good condition. It always great to visit there.
by jimmartinw5 on May 14, 2019
Best Marina on Lake Michigan!
Pool, restaurants, great staff.
by bigjim on Sep 17, 2018
The harbor and docks were nice. The bathroom and showers clean. The electronic gate keys did not work consistently. It took several attempts to open the gates at times. The only other issue is that we could not join the Wifi at all.
by truk911 on Jul 29, 2018
One of the nicest marinas we've visited on Lake Michigan. Immaculate facilities and friendly, knowledgeable staff. Great location to downtown Racine. We will be back.
by carver_man on Jul 26, 2018
Nice Marina, clean facilities, nice pool and hot tub, very friendly staff. The Brewhouse restaurant on sight has good food at good prices.
The short walk to town was nice too.
by richk9rd on Jul 22, 2018
Due to stormy weather and high waves, we had to cancel our stay. However, Reefpoint is only 9 miles from our home of Southport Marina in Kenosha. We have and will continue to visit the restaurants in the area and plan a future stay.
by goingtwice on Jul 01, 2018
Great stop. 3rd time back. Quaky team and staff start to finish. Clean and efficient. One if he better marinas in this side if he Lake.
by larryberliant on Sep 23, 2017
Always a pleasure. Thanks
by sailstarr on Jun 08, 2017
I've sailed mostly in Michigan waters and I found this marina affords a wide variety of amenities for the transient slip charges.
by marinabuzz on Sep 11, 2016
2016 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com