by Jonathan W. - Verified user on Oct 31, 2023
Great customer service. The service department has the best Techs in house. Very knowledgeable, Friendly, and clean work environment. Top notch 5 star Marina.
Thanks for the review Jonathan!
by Bill F. - Verified user on Oct 31, 2023
Unable to be out on the water a lot last summer, but the special care given to our boat was always the best! Kudos to Jason & Pete, Stephanie & Cynthia for their attention to detail to Chi Town Girl II!
Thank you for the kind review Bill!
by Kevin O. - Verified user on Oct 31, 2023
Great people, great service, looking forward to 2024 back at the marina
by Brian D. - Verified user on Oct 31, 2023
Beautiful marina. The rigger was great and helpful.
by Gregory N. - Verified user on Oct 03, 2023
Best in class.
by jonathan l. - Verified user on Aug 28, 2023
Top drawer. We’ll kept, great service.
Thank you Jonathan, we hope to see you again soon!
by Mark S. on Aug 27, 2023
Although we don't go into Falmouth often MacDougalls' is our only consideration when we do. The dock staff is cordial and very helpful. My cousin actually moved his boat to MacDougalls' so that he could be at a full service facility.
Thank you for the review Mark!
by Scott M. - Verified user on Aug 26, 2023
Excellent, first class, professional boat yard. This is a full-service working boatyard.
We appreciate the review Scott!
by Ron G. - Verified user on Aug 19, 2023
Great Facility, Great Staff
by Richard W. - Verified user on Aug 19, 2023
Very clean and professional facility, with comprehensive repair operations. All personnel are super friendly and helpful. Great location with easy access to Vineyard Sound, Nantucket Sound and Buzzards Bay.
Thank you for the review Richard!
by Edward W. - Verified user on Aug 12, 2023
First class all the way. Facilities and staff are great.
Thank you for your review Edward! Hope to see you again soon.
by Jim D. on Jul 17, 2023
Recently had a 1 night stay. Jordan the Dockmaster was extremely helpful in making a last minute change to our reservation during a busy fishing tournament. The facilities are top notch. Highly recommend.
Thank you for the review, Jim! Hope to see you again soon.
by Marc S. - Verified user on Jul 05, 2023
Beautiful well maintained docks and the dockhands could never have been more helpful. Will definitely come back.
Thank you for the review, Marc!
by Lizanne F. - Verified user on Jun 20, 2023
Great spot, easy to dock and launch from.
Thank you for the review Lizanne!
by David T. - Verified user on Apr 30, 2023
Excellent as usual.
Thanks for the review David!
by Gary M. - Verified user on Oct 13, 2022
Great marina with all the required amenities. Close to Martha's Vineyard, downtown and restaurants. People working there were very friendly and helpful.
by Donald Z. - Verified user on Sep 10, 2022
Great service 👍🏻🙌🏻
by Mat S. - Verified user on Sep 05, 2022
Jourdan and the crew did a great job as always. Very accommodating with our schedule and great docks
by Tom C. on Aug 05, 2022
This marina is the best in the area..great staff, great slips great power, 5 stars!!
by Michael C. - Verified user on May 02, 2022
Thanks for keeping her safe for the winter!
by Brian M. on Dec 10, 2021
Excellent service and friendly staff. Great place to stay and enjoy what Falmouth has to offer. They’re great with getting you back on the water in a timely fashion if a problem arises with your boat. Highly recommend overnighting here or using them for service if you have the chance!
by Courtney W. on Dec 10, 2021
Great spot if you are cruising around the cape and islands area! Very capable service staff and great facilities.
by Alexa G. on Dec 10, 2021
Omg! Words can’t describe how amazing the customer service has been here! I would rate this place 10 stars if I could! High dedication & passion for what they do.
by Matt C. - Verified user on Aug 20, 2021
convenient, quiet, clean. Great!
by Donna S. - Verified user on Aug 14, 2021
Clean facilities !
by James M. - Verified user on Sep 20, 2020
Nice docks, great facilities, pleasant and helpful staff.
by stephen h. - Verified user on Sep 08, 2020
I thought MacDougalls was great. Facilities were clean, staff was friendly. Water and power was readily available. Family and I had a great time.
by Susan O. - Verified user on Aug 13, 2020
They had no idea how to open their Dockwa App and see details of our reservation. We spoke with 3 people working there and they couldn’t tell us what slip we were in. Finally put us in someone’s slip and told us we’d have to move when they figured out where we would be. Spent 5 hours waiting to be told our slip assignment and then they finally said “stay where you are”. This is the second time we’ve booked there through Dockwa and showed up to have them completely unaware!
by Kris A. - Verified user on Jul 05, 2020
Excellent service, great easy slip.
by Stacey W. - Verified user on Sep 04, 2019
Loved everything about it!
Greg the dockmaster was awesome, as was the staff working with him.
Highly recommend booking a reservation to anyone wanting a great place to spend one or more nights.
Friendly staff, Clean bathrooms, well kept docks. What more could a boater ask for.
by Douglas l. - Verified user on Aug 21, 2019
Excellent marina. Personnel are skilled and helpful. Docks are beautiful. Best shower facility I have experienced and located perfectly in active Harbor.
Had another fun visit to MacDougalls for the road race. The dock crew are experienced and very helpful. I realized I needed to extend our stay by a night and they made it happen without a fuss. good group great well run marina.
by Edward M. - Verified user on Aug 11, 2019
Excellent dock help
Comfortable quiet stay
Enjoyed town of Falmouth although be prepared for a walk from harbor
by EDWARD S. - Verified user on Jul 29, 2019
Nice place with very nice people. The dockmaster is tops.
by Bill F. - Verified user on Jul 15, 2019
Facilities are great, as is the condition of the docks. My only gripe is the lack of dockhands to help with lines. On a mid-summer Saturday afternoon they had only 2 dockhands for 100+ slips plus a gas dock. In this tight harbor with large commercial boats coming and going constantly, you can't keep visiting boats waiting for long. Hailing them 20 minutes before my arrival to confirm my slip location did not change things...they simply had too few staff on hand. Fortunately the wind favored a soft landing and my wife was able to step onto the dock with two lines. If you need help with lines you may want to confirm they have hands available at your slip before entering the harbor.
by Brian M. on Jul 13, 2019
Stopped here on the way to Maine in mid-June 2019. A shaft seal started leaking enroute from Newport & friends with boats on the Cape recommended MacDougalls. They hauled the boat, installed new shaft seals, & did some routine maintenance since we were on the way to Maine. Service Dept was slammed getting local boats ready but fit us in & got our work done promptly. This is a nice marina with full service maintenance and a competent and friendly staff.
by Brian M. - Verified user on Jul 12, 2019
Not much to say just overnight. Duck system in very good shape.
by Thomas S. on Jul 07, 2019
great stay at MacDougalls. Dockmaster Greg was "on" everything. Also great hospitality building. we'll be back.
by Patricia S. - Verified user on Jul 05, 2019
Excellent customer service - top notch facilities - dock master Greg - ensures all needs are taken care of almost before you request them! Not our 1st visit! Highly recommend this marina! Always look forward to a visit back!
by Anthony J. - Verified user on Oct 02, 2018
We stay at MacDougall's every year, we love the marina and the staff members are extremely helpful and friendly. Gregg, the dock master, went out of his way to make our stay a pleasant one and Tim who we have dealt with for years is just great. Once again Gregg made our stay an extremely pleasant one.
by James L. - Verified user on Jul 02, 2018
Great marina to spend the night. Clean facility and great people all around.
by Tom M. - Verified user on Sep 18, 2017
Great people, excellent docks and prime location.
by Chuck F. - Verified user on Aug 24, 2017
Very friendly and helpful folks. We arrived a bit early on a very windy day and the dockmaster was able to accommodate us and help us into our slip in the wind. The facilities are first class and clean. Macdougalls' is so convenient to everything and it is great to have Holiday Cycles just across the street for renting bikes. A truly delightful stay.
by Gary J. - Verified user on Aug 23, 2017
Very nice! Convenient to provisions, licquor store and restaurants. Great laundry and shows facility. WiFi a little iffy, but similar to many other marinas. Full service yacht yard and repair.
by Boris M. - Verified user on Aug 20, 2017
Nice place less then a mile to the beach about 1.5 miles to center of town. Quick bike ride or taxi ride to Woods Hole. Up the block to the ferry to Oaks Bluff, a mile to the ferry to Edgartown.
by Jeffrey P. - Verified user on Aug 18, 2017
No help from the dockhands. They sent us to one dock; after we were tied up they told us we had to move to another dock. At both spots we had to handle our own lines - the dockhands didn't even help catch our lines. My 60 year old wife and I had to fend for ourselves against an adverse wind and a difficult docking situation. Thanks boys. The docks were nice. Restrooms and showers were clean. The walk to town was a bit far - take a cab it only cost $5.
by Bruce T. - Verified user on Aug 13, 2017
Very nice. Great marina, and service.
by Philip S. - Verified user on Aug 09, 2017
very easy to re fuel; dock hand very helpful.
by James K. - Verified user on Aug 04, 2017
Great staff, great marina, all around very good experience
by Bill N. - Verified user on Jun 11, 2017
The staff was right on their game, reservation was accurate and there was zero fuss after being pointed to l, and assisted at, my dock for the evening. Bathrooms and grounds were spotless, and again the dock staff was friendly and professional