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by Greg C. - Verified user on Sep 16, 2024
Great customer service
by john s. - Verified user on Sep 15, 2024
Very nice. The docks were nice. The dock hands were awesome.
by Edwin S. - Verified user on Sep 15, 2024
The location could not be better, and the docks are great. But, the assistance when we arrived was minimal. They were there to direct us (good thing since you can’t see dock numbers from the water), and they did grab our stern lines as we backed in. Once the stern lines were down though, they were gone… no directions on facilities (garbage, bathrooms, etc), and no help in getting power hooked up. While we can handle this on our own, and there was an email with some info on the facilities, the help was a little underwhelming. Also, I think the docks should be secured with a locked gate to keep non-customers out. Still, we had a great time while there!
Marina Response:
I'm sorry you had a poor experience with our dock hand, but unfortunately staffing is limited this time of year as most of our dock staff has returned to college.
by diane h. - Verified user on Sep 15, 2024
Fantastic! Plenty of help on the dock , courteous and professional
by Andrew t. - Verified user on Sep 15, 2024
This was our second trip to Sag Harbor this season. The folks sat the village dock couldn’t have been more professional
Docks are clean and well kept.
Thanks again.
Marina Response:
Thank you. Hope to see you again.
by Jeff C. - Verified user on Sep 15, 2024
5 stars for Bob who took my phone call on Friday morning and confirmed my reservation for that night and Saturday night. We got mooring H4 which was front row across the mega yachts and had great entertainment watching the boats go by.
by Shawn S. - Verified user on Sep 15, 2024
Great crew at Sag Harbor Village Marina. Wonderful time. Thank you
by Ken f. - Verified user on Sep 14, 2024
Dock power has circuit issues. Did not work for us
Marina Response:
Our Transient Dock and electric were new in 2023. We have found any electrical issues have been with the individuals boats, as the new gfi receptacle's in the pedestals are extremely sensitive.
by Ralph N. - Verified user on Sep 14, 2024
Not accommodating to our specific docking needs. Also, minimal / no assistance with docking arrival and departure.
Marina Response:
Sorry for your poor experience at our facility. Unfortunately we have a very limited staff this time of year, as most of our dock staff has returned to college.
by Kevin P. on Sep 10, 2024
Already planning next year! Great new transient docks, friendly personnel, awesome location! Doesn’t get any better. Thanks again to all!
by David M. - Verified user on Sep 10, 2024
Dockmaster was great. Marina was clean. Marina location was great.
by Samuel F. - Verified user on Sep 10, 2024
Jack the Harbourmaster is a nice guy. He stayed late and helped us dock. The docking system is awesome. Nice covered HDPE pipes with cloth wraps covering pilings. Simply loop lines around piles and back to cleats. It was easy to back into the slip and hold the boat off with lines on pilings on both sides. No fenders necessary. Nice IPE finger floats for easy boarding. Great power poles with no voltage drop measured 126 volts with full load on 50 AMP cable. We did not need a supplementary 50 amp cable.
by Michael R. - Verified user on Sep 08, 2024
The new transient docks are beautiful. The dock staff was very helpful
by Laurie D. - Verified user on Sep 07, 2024
Exceedingly pleasant harbor. We got here after Labor Day so no crowds. Enjoyed the village shops, restaurants. Grocery nearby. Very walkable. The town showers are adequate. Plenty of hot water. Not the cleanest but not the worst. Harbormaster was friendly & helpful. Free pump out boat & water is dockside. Will be back
by Steven C. - Verified user on Sep 04, 2024
Beautiful place, lots of restaurants, great places to bike and beach.
by Lou B. - Verified user on Sep 02, 2024
Friendly harbor master. Strong mooring ball. Very protected inside the braker wall. The pump-out guy, Tony and his dog were so friendly. Pricey restaurants.
by Richard K. - Verified user on Sep 02, 2024
All fine, no problems
by Ed B. - Verified user on Sep 01, 2024
Great mooring and service
by Michael G. - Verified user on Sep 01, 2024
Great stay !!! Dock hands very helpful
by John B. - Verified user on Aug 29, 2024
The stay was great.
by Thomas W. - Verified user on Aug 29, 2024
Sag is great . The marina couldn't be in a better location
Marina Response:
Thank you
by Bob S. - Verified user on Aug 28, 2024
When we arrived the dock hands barely helped us, and didn’t offer to tie us up. The pump out boat they advertise was basically non existent. I think he was so busy on all the other docks he had no time for the transients. After two days of calling on the VHF, and trying to schedule it, he finally got to us when we had the engines running and were just about to pull out and go home. He was a great guy (Tony), but he’s just too busy. Otherwise, the floating dock itself was great and the location couldn’t be better! It’s new, clean, wide open in front for easy docking, and it’s right at the edge of the village. The bathrooms are small and a few minutes walk away, but always clean.
by Ken N. - Verified user on Aug 26, 2024
New floating docks are fantastic! Dock team is helpful & friendly....
Marina Response:
Thank you
by Jennifer P. - Verified user on Aug 26, 2024
Marina staff were very helpful with docking. Nice location.
Marina Response:
Thank you
by James E. - Verified user on Aug 26, 2024
Unable to stay the night as their new slips could not provide me with a pedestal that was 50amps. No one seemed to care and the idea of using a splitter from two 30’s kept tripping. They told me that it was a problem with my boat which was bs as I have never had this problem before. Clearly there was not enough power provided.
Marina Response:
I'm sorry you were not happy with your stay. However, there is no issue with the electrical service at our docks, as it is all new. The breakers are sensitive and any issue with a boat will cause them to trip. We did explain that to you.
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