Sailors Haven Marina Fire Island National Seashore, NY

The reservation system works really well. The concessionaire, Steve, does a great job and is very friendly and visible to the customers.

We look forward to going over to "Sailors" much more next season.

Had a great time. Steve is no nice and accommodating. Will definitely return. Maybe even next week.

We are long time patrons of Sailors Haven Marina.. and we can’t say enough good about the new management here. Steve has brought back the old school marina feel, He remembers your names, grabs lines, offers a very nice and varied menu from a concession, is open to suggestion, is attentive to any issues that need repair and is trying very hard to create a community out here amongst the boaters!! We were starting to give up on this place... but he has won our business back!! Thank you ... it’s great to be back home!!

Great stay this weekend, Steve is awesome Dockmaster and perfect host! Marina & facilities always clean.

Steve and his staff at Sailors Haven are the best and go out of their way to make sure you are having a great time. One of my favorites of all the National Sea shores.

Great time.!! Thanks Steve.

We have been going to Sailors Haven for over thirty years. It is “our place to be.” We have raised our family here and enjoyed many summer vacations. Never before this year have we been made to feel so genuinely comfortable, as if we were a part of one big family. From Welcome to Farewell, Steve our wonderful new concessionaire has made every effort to accommodate, and satisfy any question or concern that we have. His kind and caring personality flows over to his staff and everyone provides a smile, a how are you doing and a have a nice day. We are so looking forward to enjoying many seasons to come with our new found extended family. Thank you! Nancy and Bob Young

Seas The Day had a great experience at Sailors Haven, First Island, NY. We entered the marina and easily found our boat slip. We were pre-notified by email with our slip # and when we arrived there was a "reserve" sign with our boat's name on it. Shortly, were met by the Dock Master Steve to assist in tying up our boat, it was expertly done. The staff was welcoming and friendly. The facilities were beautifully maintained, there is a concession area with seating on picnic tables and live music was provided both Friday and Saturday nights. Thanks Steve, to you and your staff for making it an enjoyable stay for us. Regards, The Faneilli's "SEAS THE DAY"

We have been going to sailors haven for well over 10 years We must say that Steve the new owner has been an absolute pleasure. He is definitely making changes for the better. He is a very friendly and personable man. What ever you need or inquire about he was there to help. I honestly can’t say enough about him.

We have stayed in Sailors Haven on a number of occasions this summer. The marina is lovely, the beach is a short walk away, and the sunsets on the North Dock were always breath-taking. The new reservation system is convenient and easy to use. Steve, the Marina Manager, is an awesome hard working, friendly, and efficient guy who goes out of his way for boaters and ferry visitors alike. He is "Johnny on the Spot" no matter what you need! His staff is great. The Dockmaster Hailey always has a smile! Steve has made some great changes to the Concession Stand! The new menu and cocktails are a welcome addition. So are the earlier/later hours. By keeping the Concession Stand (Sassyfrass) opened later all of the Boaters can gather together in the evening in one place! We have known many of these folks for years it was great to sit together at the concession with them. I would say my only complaint has nothing to do with the Marina Management itself but rather with the Federal Parks Department. There are no hot showers and the showers that are there have no doors. I have never been to a Marina that doesn't have showers!! The beach itself was littered with snow fencing, pilings, and other debris. Why didn't the Parks people remove that dangerous debris? In addition, there is NO HANDICAPPED ACCESS TO THIS FEDERAL PARK/BEACH! REALLY!? Pre Sandy there was a ramp to get to the beach from the boardwalk, now there are only a steep set of stairs! Shameful! The Electric Service in the Marina leaves much to be desired. There are slips that are 15, 16, 17, 18+ feet wide and they only have a single 30 amp service? Really? These slips easily accommodate 40, 50, 60 foot boats. They should have the correct Electrical hook ups!! There are a few wider slips with 50 amp service but more are needed! All slips over 11 feet wide should have two 30amp hook ups or a 30 and a 50 amp hook up! Apparently the service was replaced post Hurricane Sandy but in typical bureaucratic government fashion they didn't have the sense to update the service. To further frustrate matters Watch Hill did upgrade the service but when you go over there you need a blood transfusion by the end of your stay (mosquitoes). I hope Steve will be staying on as the Marina Manager he really is awesome! I also hope the Parks Department gets its act together and does something about the debris, shower doors, Handicapped access, electric, etc... preferably THIS WINTER!!

Sailor's Haven was great - nice facilities, friendly staff and great beach

The owner/dockmaster Steve was a great guy,he went over and above to get our boat in along with 2 of our friends,on Labor Day weekend---he also makes good slushy drinks

Steve Connor is the BEST thing to happen to Sailors Haven Marina in a long time! Never before has there been such personalized service. The reservation system is great. Slips are marked with "reserved" signs to avoid confusion. Steve tries to greet each boat as it pulls into the marina or sometime thereafter. He has created a family-like atmosphere amongst the staff and boaters, alike. The addition of adult beverages and musical entertainment for "happy hours" on weekends is his brainchild and has added to everyone's enjoyment. Steve has also hired a super new cook, Zack, and has opened the snack bar earlier for breakfast. No more waiting for the first ferry to arrive and the staff to get situated in order to get an egg sandwich. The gift shop is stocked with more useful items and souvenirs than in previous years. Kudos to whoever made the decision to award Steve the contract to run the Marina. I hope Steve will continue on at Sailors Haven for a long time.

Great sunset and bay views!

Great marina - great staff = great experience!

The change in service and amenities is unbelievable. Steve goes above and beyond to accommodate all boaters. I can’t wait to start booking for next season. Job well done Federal Government in choosing this vendor!!! Surfin Safari

We had a great day, Sailor's Haven marina is wonderful! This was our fourth trip this year and we will be back as soon as we can!

GREAT TIME NICE AND EASY SLIP HAD NAME ON NO RUSHING STEVE WAS VERY ATTENTIVE TO EVERYONE GOOD TIME CANT WAIT TO GO BACK

We have been to Sailors Haven before and always loved it, but this is a different kind of review... it’s a review of their excellent service and cancellation policy. I reserved a slip a few days ago and Steve was able to get us next to two of our friends(awesome experience being able to reserve!!). Then on the day we were supposed to arrive at the marina, we woke up to nasty wind/weather conditions. We decided not to go and messaged the marina(through the Dockwa app) that we would like to cancel our reservation.... I received a response within minutes stating that we were cancelled and a full refund was issued. Can’t wait to get there next weekend!! Great service Steve... thank you!!!

Awesome place to go with family & friends!!! Steve and his crew make it an unbelievable experience they are truly the BEST!!!!!!!!!!! Hands down 10⭐️

Beautiful beach, clean marina, exceptional staff that went over the top to be helpful! We would go back every chance we get!

Very friendly and helpful staff

Very friendly and helpful staff. Made for a great weekend.

Great stay , super staff !!! Small and calm marina with Steve as Dock master made it very welcoming, he’s like a great Innkeeper and concierges.

Great location, marina manager is excellent had problem with the electric and he fixed it asap. He runs the place like a small inn, he walks the dock checking if everything is alright

NOT worth the exorbitant rates! Check out other options! There is reasonable anchorage on the west side of the channel in.

Things they say they have but don’t really: NO showers. What they have is merely a beach rinse off. It’s outdoor and exposed, no curtain, and no hot water. NO functional pumpout. Marina staff has no idea when it was last functional or when it will be repaired. NO free wifi. A wifi service is available for those who pay a subscription fee.

Power is available through an old style, seen-no-where-else-anymore plug types. Regular customers here have a specific adapter and brought it with them as they knew, in advance, what type of connector is on the pedastal. And the fees for electric are absurdly high. $14.00-$18.00 for 30 and 50 amp but only through the old plug type.

This marina, in past summers a hive of summer activity, is now nearly empty most of the time. I assume, since the rates went way up this year, all the boaters that came here in previous summers, have now found more reasonable summer fun spots.

This marina is essentially over priced beach parking. We are cruisers and have pulled into marinas all along the east coast and out to The Keys. Every marina we’ve used, even the most basic, offer hot showers and free wifi. I understand fresh water is a difficult proposition on this island, however, if a marina cannot cover some of the basic expectations to be found in marinas, they cannot charge fees higher than many marinas who do offer these items.

Great time as usual. Steve is doing a great job since taking over marina responsibilities this year. Hailey is always helpful with a smile as dockmaster.

Our weekend stay at Sailors Haven was great and Steve and Haley were extremely pleasant and helpful. our boat Freedom

Steve the dock master is Great Staff is friendly How ever its very frustrating that after all these years the marina still does not have 50 AMP 230 V the two biggest slips in the marina 21 and 22 have 30 amp Even plugging in at the barge slip still can't obtain power.
Please forward this to the proper personal so i can enjoy my stay along with many other guests I'm sure, and see to it that we don't have to run our generators during our stay.

Although most stayed home due to the weather forecast glad we went. Steve is awesome. So curteous and helpful he makes us feel so welcome. We basically had the marina to ourselves. We will be back soon.

Another Great Stay, a ​new chef with great food.

Have been coming here for years. Never dissapoints always a great place to visit and relax with my family and the boats. This vacation was much needed and everyone at sailors haven was fantastic! Steve the head of operations was an awesome guy! Super nice down to earth person with a great personality always looking to better your time here and sailors haven as a whole. I’ve come here for over 10 years and it was obvious this year they stepped up and put a little time and work into the marina putting in all new poles and electrical for the boats. Pairing the Dockwa app with the reservation process for easier booking. Can’t say enough good about sailors haven steve and all the staff here. All great people and will be back in August for a weekend trip. See you soon steve!

Steve the manager was awesome and accommodating, and Sailors Haven is fantastic!

Our stay was nice. Staff was very helpful and pleasant. Some Dock power issues that have to be assessed though. Thanks.

We love Sailor's Haven. It is a clean, beautiful beach and marina. We love the fact that it is family oriented and quiet. The dock hand (Hailey) is helpful and nice. We look forward to another visit.

We had a great time there and the help was very nice. Steve was a pleasure to deal with and runs the place well. We are coming back at the end of August.

staff was great very helpful

Love Chris and Hailey who run the show at Sailors Haven. They are very accommodating. Lions Den

Sailors Haven is always a wonderful stay with all its nature. This time is was extra special meeting the new manager Steve who is the absolute nicest person. He made it even more memorable. Perfect!