by captaingus on Jul 26, 2021
Great place, great people!
by fpsinijr1951 on Jul 26, 2021
Once again Dockmaster Steve was the perfect host. Bathrooms, docks and areas were very clean
by siricogary on Jul 23, 2021
Steve and the staff at Sailors are fantastic !!!!
by carriealmskog on Jul 22, 2021
Always beautiful at Sailors Haven! Steve is the best!
by bstrayer23 on Jul 21, 2021
The reservation process was easy and Steve replied quickly and confirmed my slip number. A young lady was waiting to help at the slip when I pulled up. Had a great time!
by rocknrid on Jul 19, 2021
As always, awesome, Steve and his team are very hospitable. We had the dinner special which was amazing.
Bob and Loly
by tom4877 on Jul 19, 2021
Another great day at sailors haven, beach was beautiful, def one or our go to spots
by rgshaw23 on Jul 19, 2021
Steve was great and staff was absolute pleasure. Will definitely return
by stepup35 on Jul 19, 2021
We had a great stay. Steve and crew was very accommodating.
by justfloat on Jul 18, 2021
All the staff is very friendly. The beach is beautiful
by howiedoin on Jul 17, 2021
No bathroom or showers in the marina. Had to walk halfway to the beach for them. Food and the store closed early at 5pm. Perfect for large cruisers with full amenities. Other than that, beautiful splinter free plastic boardwalk, and what felt like a private beach after the last ferry left at 5pm.
by yolanda on Jul 15, 2021
We didn’t arrive on Monday as expected because of the storm which we were told was horrible there. We arrived on Tuesday and there was no one to assist in docking, grab lines, direct us to our spot. There was absolutely no protection from the wind which was out of the east. The boat was actually dangerous to get on and off. There was no one there to ask if we could move to east dock which was rocking somewhat less. We stayed off the boat and finally decided to go home at 4 pm as did other boats. Because of the reservation situation we lost our money for two of the three days. That marina needs to build a more protected docking situation. Even the ferry stopped running at 2:50 even though it wasn’t raining.
by stames2762 on Jul 13, 2021
Always a good time at Sailors. Steve and crew are the best!
by rachellee on Jul 08, 2021
Fantastic ! If you have kids it's great,
The beach is a short walk . Marina has a shop with cute stuff and a small restaurant you can grab a quick bite. Food was very good. The only negative I will say is it is tricky getting in with all the shallow spots. You have to stay in the channel or you will get stuck.
by fcianciotti on Jul 07, 2021
Always a great time! Steve is incredible! Thank you.
by wildcat on Jul 01, 2021
Steve and his crew are great. Accommodating and attentive to every guest.
by april4583 on Jun 30, 2021
Awesome place to go with family & friends!!! Steve and his crew make it an unbelievable experience they are the BEST!!!!!!!!!!! Amazing food from the shack along with many delicious drinks!!
It’s truly a special place! We love Sailors ♥️
by hoebeler on Jun 30, 2021
Every part of Fire Island is its own unique and beautiful universe, but Sailor’s Haven is hands down the BEST ! There is something just so magical about Sailor’s Haven. Its serenity, seclusion, beautiful beach and untouched nature are just some of the attractions of Sailor’s Haven. Steve and his staff go above and beyond to make you feel welcome at their special place. It’s unlike anything we’ve ever experienced, you really feel like you’re ’part of the family’ being a guest there. Even the other guest seem to match the vibe, making it such an enjoyable stay. We would live here if we could ! But for now, we’ll just come to visit for the perfect getaway every chance we can ! Thank you so much for your hospitality Steve & staff, we are very much looking forward to our next visit!
by budman1985 on Jun 28, 2021
Steve was great and the staff were super attentive had a very good time Steve and the staff did another bang up job keep up the good work again the stay was very enjoyable and great Steve and the staff did an amazing job Once again steve and haley and the entire crew did an amazing job Once again Steve did an excellent job thank you Steve your the best another great time thank you .we stayed for a week July 2020 Steve and the staff were great thank you the stay was good the weekend of 5-14-21 was excellent . It was great Steve was excellent very helpful and friendly it was great Steve and the crew were awesome ‘ it was excellent
by djandrew on Jun 28, 2021
Excellent marina, gorgeous view to the Bay. Steve does an awesome job with service for all his guests. Highly recommend this gem of a Marina.
by joelisa14 on Jun 22, 2021
Always a good weekend, rain or shine,we Love Steve and his staff
by clg11374 on Jun 21, 2021
Sailors haven is our happy place, thanks in no small part to Steve and crew… it’s a great facility and it is well run… the captains dinners are amazing too!
by eastendhn1 on Jun 20, 2021
Steve Connor is great!! Steve is a hands on person. He always does his best to make sure all his boaters are happy. The time he puts in before and after hours is amazing. His staff is wonderful and he's always personable. It's our favorite place to be and it's because of Steve. He hires the right people to assist him at the snack bar. Food, drinks and atmosphere are all top notch!!
Sailor's Haven is a pretty marina with great views of the Great South Bay and a beautiful shoreline.
by fdnylt2000 on Jun 18, 2021
Friendly and helpful staff. My first time at the marina. They helped me dock and tie off. Will definitely be returning. It was a wonderful “daycation”.
by byusko on Jun 16, 2021
We had a great Father's Day at Sailor's Haven!
by captchris5 on Jun 15, 2021
Beautiful beach, clean marina, exceptional staff that went over the top to be helpful! We would go back every chance we get!
by inspectorpaulieb on Jun 15, 2021
Had a wonderful time. Dock master & Dock mates were very attentive. Great port to visit. Steve is outstanding !!
by robertecorrado on Jun 14, 2021
WHO IS THIS DOCK MASTER STEVE? WHO HIRED HIM?
Well, he is definitely the best out there. He was there when we pulled in, he was always asking how we are doing, he took our garbage to the dumpster, he was the shopkeeper, the bartender and he was there when we left. I will come back to Sailers Haven, just because of how well we were treated and cared for. I've been to dozens of marinas and never had a dockmaster as great as Steve. Thank you, Sir.
Robert Corrado THE SEA OF LOVE.
by 78544360 on Jun 13, 2021
Steve and his crew were great, as always! Looking forward to spending a few more weekends there. Steve and the crew make you feel like you're home. Thanks again!
by searay5000 on Jun 09, 2021
Quite and beautiful as always!
by genm on Jun 07, 2021
Steve is great. Very accommodating.
by katieandreski918 on Jun 06, 2021
As always, we had a fabulous time at Sailor’s! Steve and his crew are amazing, accommodating, and so very helpful!!! We cannot wait for all our future summer vacays here!!!!! Our summer home away from home! ❤️
by deliahmay on Jun 02, 2021
Due to a sunken boat we could not get the slip we reserved but there was plenty open slips and Steve the dock master was very gracious
by rwalker on Jun 01, 2021
Great day the Dock girl where very helpful and polite. Thanks for an awesome day.
by almalewski on May 24, 2021
Wonder place, great staff and an outstanding time. I guess that is why I keep going back.
by pamela122 on May 24, 2021
I have been going to Sailors Haven for a very long time. I would anchor off with my powerboat. Now that I have a sailboat we need to get a slip. Steve and his crew are the best, so welcoming, always bend over backwards to help out. We are with a sailboat club on the Great South Bay, called SBCC and all our members love this place. It's a true gem from the Sunken Forest to the Beach. The services at the marina are great, from the bar, to the store and Ice cream stand. Thanks to everyone there!! Pam McCarthy, SBCC Membership Chair
by mizzmara on May 23, 2021
LOVE Sailor's Haven!! Steve and his crew are fantastic, accommodating and make our time there a great pleasure. Their reservation system and marina organization is great. Name tags at each slip, staff there to help you tie up, etc. Very well run!
by beckert1268 on May 20, 2021
Beautiful Day on the Beach!
by joelc on May 18, 2021
We just got our boat and this was our first venture out of our home slip. Steve and the team at Sailors Haven were amazing. Steve helped me get tied up and figure out shore power and any of the other nagging questions I had. A super patient guy! He was also incredibly helpful with questions and reservation logistics well before we even arrived.
I can't say enough good things -- It was a great trip.
by thedoghousecapt on Oct 13, 2020
Perfect experience. Steve was awesome
by andrew7382 on Oct 12, 2020
Great marina friendly staff
by hundtk on Oct 08, 2020
It was great except for the relentless wind!
by silvertonj on Oct 05, 2020
Staff were great, dock hands were excellent , very pleased to see that Sailors Haven takes CDC guide lines for Covid very seriously , all the staff wore masks, Watch Hill should use Sailors Haven as an example of how to do it right
by markd2681 on Oct 04, 2020
Great staff, thanks Steve!!! See you next year.
by sachem665 on Sep 28, 2020
Beautiful weekend, everything was super clean and so helpful!!
by donnasanvi on Sep 16, 2020
Amazing stay at Sailors Haven this past weekend...... Staff was awesome, and Steve was especially kind and made us feel very welcome!!!
by frankcostajr on Sep 08, 2020
Steve and his staff at Sailors Haven are the best and go out of their way to make sure you are having a great time. One of my favorites of all the National Sea shores.
by zslavin on Sep 02, 2020
open marina so be prepared to rock unless there's a south wind
by kismet on Aug 28, 2020
We rode out the weather the last couple days but when it was nice, it was just as magical as ever. Kudos to Steve and his team for looking out for us.
by victoriaann on Aug 27, 2020
If you want to get away from the commotion of every day life and enjoy your surroundings this is the place . Great place for time with the family on the boat. Dock master and staff provided adapter from 50 to 30 amp service . Will be going again
by adagio1985 on Aug 24, 2020
Steve and crew did a great job as usual. The food this year is even better than last year. Good work all around, given the crowds, the heat, and virus protocols.
by nancydamone on Aug 24, 2020
We love the peace and tranquillity
by greinert on Aug 23, 2020
Beautiful area. Well maintained
by lajohnson57 on Aug 23, 2020
Steve is awesome, great time
by allielax88 on Aug 23, 2020
Steve is the best !!!!
by debbi710 on Aug 12, 2020
Starting with something so small that goes a big way is that when you dock your boat name is hanging on the dock to welcome you. Steve and his crew are there to greet you and grab your lines while asking if there is anything you need, ie. ice or a frozen drink. Steve is accessible all day and always ready to serve with a smile. Thank you Steve, your amazing! The marina is clean, the sunken forest is a wonderful nature walk, there is a shop to look around, food, a bar and best of all, ice cream! We loved the clean docks and our sand area for our tent over the picnic table. A perfect get away
by chrisludwig513 on Aug 12, 2020
The Marina is in excellent shape. Everything working, clean and covid compliant. Dock attendants are courteous and efficient. The dock master, Steve is a pleasure to deal with.
by hydrotherapy on Aug 12, 2020
Sailors Haven is a good location on fire island as you can take a water taxi to the neighboring communities. The beach is a short walk and it is a nice walk through the Sunken Forest. The marina does not give much protection and boats get rocked.
by ifusil on Aug 10, 2020
Terrific stay. As always, Steve is the perfect host! Coming back on Labor Day Weekend for another visit!
Folks next to us were a bit noisy, but Steve spoke to them anonymously for us.
by miken on Aug 10, 2020
Steve the dockmaster was very accommodating especially being one of my engines went down and needed to stay an extra two days thanks to the whole staff... Mike
by jennaprada on Aug 09, 2020
Beautiful location - the Sunken Forest walk was a highlight. Amenities are well maintained and clean - except for sand I'm the showers, but it's the beach! Steve was extremely accommodating as we had to shift plans because of a storm and remained helpful during our stay. Highly recommend.
by jaclync324 on Aug 07, 2020
We love sailors haven! The bathrooms are always clean. Steve is the best. He hires the best people and works hard to keep everyone happy and healthy. The food at the snack bar is chef quality!
by caboguy on Aug 06, 2020
Great secluded little spot. No ream amenities to speak of, but that’s exactly what we were looking for.
by giantleo56 on Jul 31, 2020
As usual it's the best marina on Long Island. Thanks Steve!!
by janicehurowitz on Jul 28, 2020
It was our first experience docking overnight anywhere and Sailors Haven was a perfect introduction. We docked on the west side which has a picnic area and you can see the sunrise on one end of the boat and the set on the other side. The snack bar was great for breakfast and lunch. People brought portable grills with them and plenty were cooking away. Can’t wait to go back.
by avalon066 on Jul 25, 2020
To start off, a confirmed reservation for a slip takes 90% of the stress out of the equation..Steve and his staff are super and made for an enjoyable week at Sailors Haven Marina.. On our way back in a few weeks ..
by namasteii on Jul 21, 2020
Great place. Just a note...not good with a north wind. People are great. Beach is beautiful. Great concession. Band on the weekend.
by jpravato on Jul 20, 2020
Steve and Christina are awesome. They go out of their way to make sure everyone is happy...
by beachmom6 on Jul 20, 2020
Great marina! Steve is an awesome manager. Place was clean and beautiful!
by jerrychina1 on Jul 14, 2020
Facility is fairly small but our favorite weekend getaway. Steve runs a top notch facility and his staff is always friendly and attentive. Grounds well maintained and everything is clean and in working order. Thumbs up!
by vinnie11 on Jul 13, 2020
Power pole kept tripping. Unusable
by thumper8541 on Jul 12, 2020
Always a great stay with Steve and the crew at Sailors.
by tommyfmu on Jul 11, 2020
Great sunset and bay views!
by zedd1010 on Jul 08, 2020
Nice upgrade with food and entertainment this year. Steve and his staff once again we're terrific. Very enjoyable 11 days.
by jholland8912 on Jul 07, 2020
Sailor's Haven was great - nice facilities, friendly staff and great beach
by seamistress on Jul 06, 2020
GREAT TIME NICE AND EASY SLIP HAD NAME ON NO RUSHING STEVE WAS VERY ATTENTIVE TO EVERYONE GOOD TIME CANT WAIT TO GO BACK
by jeffdpt on Jun 26, 2020
Stayed Sunday evening through Thursday morning. Steve the dockmaster, concessionaire, and chief cook and bottlewasher could not have been more accomodating and looked to make us return customers. If there is a spot, take it.
by vixon3007 on Jun 24, 2020
What made this trip extra special is Steve. He cares about everyone one in the marina, making them feel welcome and if there are any issues he will attend to them quickly and efficiently without any delay. What a beautiful and heartwarming place to spend your vacation.
by gerilamano on Jun 22, 2020
It was an absolute perfect day. From arrival the dock hands were immediately there and so professional and friendly. A great asset to their employers. The dock area was clean and well maintained. Really, would prefer to keep this location a secret! LOL but we had a great day. Our fault we waiting too long to purchase ice cream for my Grandson, just missed it they closed. Next Time and there will be a next time. We plan on coming often over the summer.
by franniedc on Jun 21, 2020
Sailors Haven is always a wonderful stay with all its nature. This time is was extra special meeting the manager Steve who is the nicest person
I take off one star as people did not adhere to posted signs for no sitting on docks. Social distancing and or masks was never present
by mikegeraghty on Jun 21, 2020
Always greeted with prompt service and a smile ... One would expect nothing less when supported by great leadership!
Thank you To Steve & his team
by tmccarth on Jun 21, 2020
Awesome my favorite place to be.
by ktmccauley1 on Jun 16, 2020
It was our first time there. Everything was great. The deck hands were amazing and the marina was very clean and everyone was so nice . Def will be back
by jackieny777 on Jun 08, 2020
Always a pleasure staying here! We love this place and Steve's the best!
by mrbretz1969 on Jun 08, 2020
Place was great. Steve and his dockhands were amazing. My slip was ready and they were waiting for us and helped us tie up. I would stay there again for sure!
by smitty59 on Jun 01, 2020
General store not open
No lifeguards on duty but it’s Full price to dock
by rpasquarello on Jun 01, 2020
Out of Steve’s control that that snack bar and shop are still closed and no ferry service.
𝐃𝐢𝐬𝐜𝐨𝐮𝐧𝐭𝐬 should be offered in light of the above.
by marcz on May 26, 2020
Great place great marina... Steve and the crew are awesome and very helpful
by peteypete115 on May 26, 2020
Great time.!! Thanks Steve.
by jlorenzo16 on May 25, 2020
The marina is great and Steve is awesome!
by ali22smiles on Sep 30, 2019
Location was beautiful. Staff was friendly and accommodating. One big drawback was the lack of hot water for the showers.
by penaltybox on Sep 24, 2019
The weather was perfect, the fellow mariners were, for the most part, courteous and Steve was very accommodating and helpful. Looking forward to our next trip there.
by marsea2 on Sep 08, 2019
Steve, who runs the dock...is very organized, friendly and hardworking which made our experience excellent!
by freedom3575 on Sep 06, 2019
Great spot, helpful staff, went after Labor Day and no crowds. Steve goes above and beyond, but he can't control the weather and once the wind kicks up over 20 mph from the north, no boat is comfortable there, but that's a chance we all take. Not their fault
by nmayes21 on Aug 31, 2019
Beautiful marina. Loved the beach and Sunken Forest trail.
Dock Master Steve was a friendly and welcoming host, great guy.
by jenny700 on Aug 28, 2019
A beautiful marina, well run by Steve. We’ll be back again soon!
by nortelny1 on Aug 27, 2019
As always it was a pleasure staying at Sailors Haven, Steve is a great dock master and runs a beautiful marina. We look forward to our next trip.
by huntybear on Aug 27, 2019
The staff was fantastic. The facilities were good. My only complaint was that there is no wake barrier for the entrance to the marina, and a north wind pushes the waves from the great south bay right into the marina, rocking all of the boats. I don't understand why they don't design these marinas with some kind of wake barrier, so people can actually stay overnight.
by brendakelly on Aug 24, 2019
The change in service and amenities is unbelievable. Steve goes above and beyond to accommodate all boaters. I can’t wait to start booking for next season. Job well done Federal Government in choosing this vendor!!! Surfin Safari
by kterwilliger on Aug 23, 2019
We love Sailor's Haven. It is a clean, beautiful beach and marina. We love the fact that it is family oriented and quiet. The dock hand (Hailey) is helpful and nice. We look forward to another visit.
by ooki on Aug 23, 2019
Can never say enough.........Steve and his staff are the best from the minute you get there till the moment you leave. The Cafe food is delicious
by onextension on Aug 19, 2019
Steve the Dockmaster is hands down one of the hardest working people I've had the privilege to meet. His hard work translates into an extremely well run marina and great place to spend time with your family and friends.
by dineug on Aug 09, 2019
Steve Connor and all his staff are doing a wonderful job!!!!!!! Can't wait for our next stay! Diane and Joe
by des1775 on Aug 05, 2019
Steve, Haley and the rest of the staff were great and made sure our 1st stay was smooth. Will definitely be going regularly.
by mletinski on Aug 05, 2019
Great Stay! Thank you Steve and Crew. We will be back for certain!
by steveenoch on Aug 04, 2019
Great place to enjoy all that Fire Island has to offer. Steve and his team are the best.
by kevinwall on Aug 04, 2019
I had called and made reservations. .....for 24 foot.....we were in slip 27
You need a shoe horn to get in there. Luckily the 42 footer untied his lines and moved out of the way . Slip #26 helped walk us in
by akatz86 on Aug 04, 2019
The crew at Sailor’s Haven were fantastic! Very helpful and accommodating. This was our first boat trip there in about 12 years. Dockwa is a great site for info and reservations. We will use this service often and can’t wait for our next visit to Sailor’s Haven!
by jdarra01 on Jul 29, 2019
Stay was excellent, It would be better to have bathrooms closer to the dock or store.
by genuinerisk on Jul 28, 2019
We stay for 4 nights and had a blast. Steve the dock master is an awesome guy. We really appreciate him going above and beyond. We can't wait to come back!
by sgraziano on Jul 23, 2019
We traveled from Atlantic Highlands NJ to Sailors Haven Marina on July 19, 2019. I first called and speak to Steve, the Marina Manager, and he was most pleasant and helpful! We then booked through Dockwa and when we arrived a dock hand was there to greet, assist and check us in. We soon after met Steve and he continued to be helpful and available throughout our two days there. The Marina was nicely kept and the cafe and bar area was nice and relaxing. Our stay was Awesome!
by wimbesi on Jul 15, 2019
Staff was very accommodating
by cookiemonster1 on Jul 15, 2019
dock master Hailey was great.
by reenie13 on Jul 08, 2019
Great stay this weekend, Steve is awesome Dockmaster and perfect host! Marina & facilities always clean.
by firefuz448 on Jun 30, 2019
Our favorite place on FI. Steve and Haley are great hosts and operators. Constant improvements are being implemented. You won't be disappointed landing there.
by danny1s on Jun 25, 2019
Love this place and Steve and Staff always a pleasure to deal with
by claskaros on Jun 11, 2019
Steve and the crew there was fantastic! Will absolutely be going back! We had a blast- check out the beach and snack bar. Really chill vibes and great service, family and adult friendly
by statbiomed on Jun 10, 2019
Meet by Steve and he made us aware of available specials and services. Spent the night and enjoyed our time. Drinks were great.
by jenn1114 on Oct 08, 2018
Had a great time. Steve is no nice and accommodating. Will definitely return. Maybe even next week.
by andicarley on Oct 07, 2018
We are long time patrons of Sailors Haven Marina.. and we can’t say enough good about the new management here.
Steve has brought back the old school marina feel, He remembers your names, grabs lines, offers a very nice and varied menu from a concession, is open to suggestion, is attentive to any issues that need repair and is trying very hard to create a community out here amongst the boaters!!
We were starting to give up on this place... but he has won our business back!!
Thank you ... it’s great to be back home!!
by cappy257 on Sep 16, 2018
We have been going to Sailors Haven for over thirty years. It is “our place to be.” We have raised our family here and enjoyed many summer vacations. Never before this year have we been made to feel so genuinely comfortable, as if we were a part of one big family. From Welcome to Farewell, Steve our wonderful new concessionaire has made every effort to accommodate, and satisfy any question or concern that we have. His kind and caring personality flows over to his staff and everyone provides a smile, a how are you doing and a have a nice day. We are so looking forward to enjoying many seasons to come with our new found extended family.
Nancy and Bob Young
by janfan1322 on Sep 10, 2018
Seas The Day had a great experience at Sailors Haven, First Island, NY. We entered the marina and easily found our boat slip. We were pre-notified by email with our slip # and when we arrived there was a "reserve" sign with our boat's name on it. Shortly, were met by the Dock Master Steve to assist in tying up our boat, it was expertly done. The staff was welcoming and friendly. The facilities were beautifully maintained, there is a concession area with seating on picnic tables and live music was provided both Friday and Saturday nights. Thanks Steve, to you and your staff for making it an enjoyable stay for us. Regards, The Faneilli's "SEAS THE DAY"
by jtsaff on Sep 09, 2018
We have been going to sailors haven for well over 10 years We must say that Steve the new owner has been an absolute pleasure. He is definitely making changes for the better. He is a very friendly and personable man. What ever you need or inquire about he was there to help. I honestly can’t say enough about him.
by slainteskol on Sep 06, 2018
We have stayed in Sailors Haven on a number of occasions this summer. The marina is lovely, the beach is a short walk away, and the sunsets on the North Dock were always breath-taking. The new reservation system is convenient and easy to use. Steve, the Marina Manager, is an awesome hard working, friendly, and efficient guy who goes out of his way for boaters and ferry visitors alike. He is "Johnny on the Spot" no matter what you need! His staff is great. The Dockmaster Hailey always has a smile! Steve has made some great changes to the Concession Stand! The new menu and cocktails are a welcome addition. So are the earlier/later hours. By keeping the Concession Stand (Sassyfrass) opened later all of the Boaters can gather together in the evening in one place! We have known many of these folks for years it was great to sit together at the concession with them. I would say my only complaint has nothing to do with the Marina Management itself but rather with the Federal Parks Department. There are no hot showers and the showers that are there have no doors. I have never been to a Marina that doesn't have showers!! The beach itself was littered with snow fencing, pilings, and other debris. Why didn't the Parks people remove that dangerous debris? In addition, there is NO HANDICAPPED ACCESS TO THIS FEDERAL PARK/BEACH! REALLY!? Pre Sandy there was a ramp to get to the beach from the boardwalk, now there are only a steep set of stairs! Shameful! The Electric Service in the Marina leaves much to be desired. There are slips that are 15, 16, 17, 18+ feet wide and they only have a single 30 amp service? Really? These slips easily accommodate 40, 50, 60 foot boats. They should have the correct Electrical hook ups!! There are a few wider slips with 50 amp service but more are needed! All slips over 11 feet wide should have two 30amp hook ups or a 30 and a 50 amp hook up! Apparently the service was replaced post Hurricane Sandy but in typical bureaucratic government fashion they didn't have the sense to update the service. To further frustrate matters Watch Hill did upgrade the service but when you go over there you need a blood transfusion by the end of your stay (mosquitoes). I hope Steve will be staying on as the Marina Manager he really is awesome! I also hope the Parks Department gets its act together and does something about the debris, shower doors, Handicapped access, electric, etc... preferably THIS WINTER!!
by baydreamin on Aug 29, 2018
Steve Connor is the BEST thing to happen to Sailors Haven Marina in a long time! Never before has there been such personalized service. The reservation system is great. Slips are marked with "reserved" signs to avoid confusion. Steve tries to greet each boat as it pulls into the marina or sometime thereafter. He has created a family-like atmosphere amongst the staff and boaters, alike. The addition of adult beverages and musical entertainment for "happy hours" on weekends is his brainchild and has added to everyone's enjoyment. Steve has also hired a super new cook, Zack, and has opened the snack bar earlier for breakfast. No more waiting for the first ferry to arrive and the staff to get situated in order to get an egg sandwich. The gift shop is stocked with more useful items and souvenirs than in previous years. Kudos to whoever made the decision to award Steve the contract to run the Marina. I hope Steve will continue on at Sailors Haven for a long time.
by cathf21 on Aug 25, 2018
We had a great day, Sailor's Haven marina is wonderful! This was our fourth trip this year and we will be back as soon as we can!
by diggin2day on Aug 19, 2018
We have been to Sailors Haven before and always loved it, but this is a different kind of review... it’s a review of their excellent service and cancellation policy. I reserved a slip a few days ago and Steve was able to get us next to two of our friends(awesome experience being able to reserve!!). Then on the day we were supposed to arrive at the marina, we woke up to nasty wind/weather conditions. We decided not to go and messaged the marina(through the Dockwa app) that we would like to cancel our reservation.... I received a response within minutes stating that we were cancelled and a full refund was issued. Can’t wait to get there next weekend!! Great service Steve... thank you!!!
by jschaefer on Aug 13, 2018
Very friendly and helpful staff
by tomcaporale on Aug 12, 2018
Very friendly and helpful staff. Made for a great weekend.
by jim_lorello on Aug 11, 2018
Great stay , super staff !!!
Small and calm marina with Steve as Dock master made it very welcoming, he’s like a great Innkeeper and concierges.
by brncyn on Aug 09, 2018
Great location, marina manager is excellent had problem with the electric and he fixed it asap. He runs the place like a small inn, he walks the dock checking if everything is alright
by hitide56 on Aug 07, 2018
NOT worth the exorbitant rates! Check out other options! There is reasonable anchorage on the west side of the channel in.
Things they say they have but don’t really:
NO showers. What they have is merely a beach rinse off. It’s outdoor and exposed, no curtain, and no hot water.
NO functional pumpout. Marina staff has no idea when it was last functional or when it will be repaired.
NO free wifi. A wifi service is available for those who pay a subscription fee.
Power is available through an old style, seen-no-where-else-anymore plug types. Regular customers here have a specific adapter and brought it with them as they knew, in advance, what type of connector is on the pedastal. And the fees for electric are absurdly high. $14.00-$18.00 for 30 and 50 amp but only through the old plug type.
This marina, in past summers a hive of summer activity, is now nearly empty most of the time. I assume, since the rates went way up this year, all the boaters that came here in previous summers, have now found more reasonable summer fun spots.
This marina is essentially over priced beach parking. We are cruisers and have pulled into marinas all along the east coast and out to The Keys. Every marina we’ve used, even the most basic, offer hot showers and free wifi. I understand fresh water is a difficult proposition on this island, however, if a marina cannot cover some of the basic expectations to be found in marinas, they cannot charge fees higher than many marinas who do offer these items.
by seaviewda on Jul 31, 2018
Great time as usual. Steve is doing a great job since taking over marina responsibilities this year. Hailey is always helpful with a smile as dockmaster.
by mikelopic on Jul 30, 2018
Our weekend stay at Sailors Haven was great and Steve and Haley were extremely pleasant and helpful. our boat Freedom
by bulkheading on Jul 30, 2018
Steve the dock master is Great
Staff is friendly
How ever its very frustrating that after all these years the marina still does not have 50 AMP 230 V the two biggest slips in the marina 21 and 22 have 30 amp
Even plugging in at the barge slip still can't obtain power.
Please forward this to the proper personal so i can enjoy my stay along with many other guests I'm sure, and see to it that we don't have to run our generators during our stay.
by bobh977 on Jul 26, 2018
Although most stayed home due to the weather forecast glad we went. Steve is awesome. So curteous and helpful he makes us feel so welcome. We basically had the marina to ourselves. We will be back soon.
by tfarber34 on Jul 22, 2018
Another Great Stay, a new chef with great food.
by serdmann818 on Jul 18, 2018
Have been coming here for years. Never dissapoints always a great place to visit and relax with my family and the boats. This vacation was much needed and everyone at sailors haven was fantastic! Steve the head of operations was an awesome guy! Super nice down to earth person with a great personality always looking to better your time here and sailors haven as a whole. I’ve come here for over 10 years and it was obvious this year they stepped up and put a little time and work into the marina putting in all new poles and electrical for the boats. Pairing the Dockwa app with the reservation process for easier booking. Can’t say enough good about sailors haven steve and all the staff here. All great people and will be back in August for a weekend trip. See you soon steve!
by frankiemoon on Jul 17, 2018
Steve the manager was awesome and accommodating, and Sailors Haven is fantastic!
by dsymington on Jul 16, 2018
Our stay was nice. Staff was very helpful and pleasant. Some Dock power issues that have to be assessed though. Thanks.
by 1969 on Jul 13, 2018
We had a great time there and the help was very nice. Steve was a pleasure to deal with and runs the place well. We are coming back at the end of August.
by renegade1986 on Jul 05, 2018
staff was great very helpful