by Mike r. on Sep 05, 2023
Marina is in disrepair. Marina staff have been non existent each time we have been there. Bathroom facility was abysmal. You would think for what they are charging the marina would be in better shape. Leaking dock water lines, a gate that hasnt locked all summer, and parking has been a nightmare all summer when we have had guests meet us at our boat.
by Patricia M. - Verified user on Aug 28, 2023
Dean was extremely helpful
by Ken W. - Verified user on Aug 26, 2023
Dock master was extremely helpful with our lines as we fought the stiff current…. Weather report for the next day was awful so he allowed us to transfer our Portland reservation to Kennebunkport. Great place to stay!
by Brian F. - Verified user on Aug 23, 2023
Luke was great help.
by Wesley H. on Aug 17, 2023
Marina needs some attention to detail asap. Price is high based upon the thresholds of other marinas in southern Maine. I wouldn’t have cared much, but for: 1. Communication/advice on the strong current. We arrived about 2 hrs before low and it was tricky to back in to our slip. The only reason I was prepared for this was because I read a prior recent review that reported a larger boat collision with significant damage. The marina should provide guidance to prepare visitors. After I docked, a large 65+ yacht came in parallel to me and they also struggled to land with the one dock hand present (who did his best). Without my help, this boat would have likely hit my boat. 2. Bathroom/shower was filthy…floor was flooded, mold in shower, and a teak shower mat covered in black mold. This room is located on the back corner of a nearby commercial building and it took me quite a while to find it (tell guests where it is from now on). When I found it, I walked back to my boat and showered there instead. 3. Print up some cards with Wi-Fi PWs, bath lock combos, etc….what I got was a little piece of paper with hand written info. 4. Security gate didn’t work. I didn’t feel unsafe BUT it continues to reflect standard of mediocrity. My stay cost $250 and that was the highest nightly charge during my 2 weeks in Maine…it was also the least pleasant.
Location is good for town access and the staff person present seem to do his best, so it appears to be a management/owner issue. I can’t return here and if/when you go here be careful.
by David L. - Verified user on Aug 13, 2023
Convenient for in town enjoyment
by Kenneth G. - Verified user on Aug 11, 2023
Great location! Docks in good shape. Communication was excellent.
by Ken B. - Verified user on Aug 10, 2023
Marina was in a great location but many boats cannot navigate into dock space without being overtaken by currents during tide changes. Two boats were damaged one being over 60 feet took out windows hitting another. We were asked to move after docking an hour or more only to be stuck until tide went slack. Beware.
by Rob S. - Verified user on Jul 25, 2023
Great spot and excellent dock hand
by Joe J. - Verified user on Jul 22, 2023
Tiger and Evan were helpful!
by JAMES F. - Verified user on Jul 17, 2023
Marina staff were excellent. Bathroom was clean but smelled really bad.
by Robert W. - Verified user on Jul 14, 2023
Great spot. Jake was very helpful.
by Adam L. - Verified user on Jun 26, 2023
Tiger was really helpful. good service, nice marina.
The channel was a little scary at low tide: 3.5 feet!
by Shawn G. - Verified user on Jun 26, 2023
Great location. Easy Access. Nice Facility. Priced Right. Courteous staff.
by William W. - Verified user on Sep 17, 2022
There was no staff present and the facilities are no where near as nice as their Portland Marina but they charged a good bit more. It took a phone call and two emails to even get a response to see if they had an opening.
by Steven C. - Verified user on Sep 12, 2022
There was NO STAFF at the Marina when we arrived. They did not answer a VHF hail on their frequency or their phone! We arrived after Labor Day so the staff took off I guess, but they still took our money! Compared to DiMillo's in Portland which we have liked very much in the past, this is a bad joke!
by Kenneth G. - Verified user on Sep 08, 2022
The marina was unmanned. The head was not clean. No reply from Dockwa reservation request. Charged full rate.
by Donald Z. - Verified user on Aug 24, 2022
Mason was our Dockhand and he was amazing👍🏻 our reservation was delayed by another boat departing and he kept in close contact with us. IT was peaceful and the dockage town was adorable
by Cam B. - Verified user on Jul 25, 2022
DiMillos has everything we need and an ideal location. I mean it’s two blocks to Solo Italiano and Standard Baking Company…. The crew are always helpful. Very happy.
by Mariah D. on Jul 17, 2022
Nice, central location for exploring Kennebunk. Be sure to check the tides if you draw more than 4 feet. The amenities were acceptable, but limited. The town is very walkable. We enjoyed Ryan's Corner House Irish Pub and The Pilot House.
by jane O. - Verified user on Jul 14, 2022
Very very low tide coming in.
by Lee H. - Verified user on Jun 20, 2022
Good location, close to town center. Maybe a bit of an issue getting settled at the dock but good for us.
by Denise F. - Verified user on Jun 01, 2022
Great location. Very helpful and friendly staff.
by William C. - Verified user on Sep 16, 2021
Wonderful location in Kennebunkport
by James W. - Verified user on Sep 14, 2021
We were very dissatisfied. No one was at the dock to help us with lines, the water wasn’t turned on at the docks and we didn’t know what to do with the trash.There was no amenities for the price we were charged for dockage.
by Mark F. - Verified user on Aug 31, 2021
Great spot and very close to town for shopping and eating
by Arthur A. - Verified user on Jul 18, 2021
Great location right in town. Would give it 3.5 stars. Dock staff very helpful but meager facilities lacking. Single bathroom was not clean. Agree with previous comments to arrive at slack tide.
by Nick I. - Verified user on Jul 10, 2021
DiMillo's is located right in the heart of Kennebunkport. Which makes it an ideal stop to explore this lovely town. It is also a wonderful facility with a great dockmaster who is always there to help. We stayed at DeMillo's last year and were very glad that they could accommodate us again this year. Top notch!!
Robin and Nick
MY Silver Skye
by Andrew R. - Verified user on Jul 06, 2021
No frills marina, but an excellent location. Arrival was simple (called ahead and they let us know our slip position). Good water pressure and electrical hookup worked. Marina does not have much in the way of amenities, but the in-town location is great. We stayed ashore so can’t comment on overnight, but I can’t imagine it’s bad. I’d come back here.
by James S. - Verified user on Jul 06, 2021
Dock hands very helpful. Docks are nice. Internet was good. Only issue is only one bathroom and timing the currents.
by Anonymous - Verified user on Aug 22, 2020
Great location right in town. Channel coming in is tight and strong currents during large tide change. Larger slips are perpendicular to strong tide current so consider slack tide arrival and departure. Minimum facilities. Pretty location.
by Brent S. - Verified user on Jul 25, 2020
Very helpful & relaxed atmosphere. Dock hand was great & we’re certainly looking forward to another few day trips back to Dimillos Kennebunk Marina this Summer.
by Deb S. on Jul 23, 2019
Great location close to town. Yes, there can be a ripping current and upon our arrival there was also a stiff wind. But a competent dockhand was right there to assist us and we docked successfully. Traveling in a group of 3 boats it was fun to all be docked together as per our request. We are self-contained on our boat and so the restroom didn’t matter but there is only one toilet and shower. This place cost significantly less than the other choice (Chick’s) and is so much less walking. We will be back. Lots of great restaurants & shopping literally at your door.
by Glenn B. - Verified user on Jul 13, 2019
Great location close to town. Nice quality docks and friendly dock hand greeted us. Not much else offered. Lock for gate to docks broken for second year in a row. Still a good deal compared to Chicks which is further away from town.
by Bonnie B. - Verified user on Sep 03, 2018
Dockhands were inexperienced. In difficult current witnessed several instances where fellow boaters were assisting vs dockhand. Bathroom facility nice but floor flooded. Security gate was found open several times and could be bypassed easily by removing a pin. Only benefit- close to town.
by Lawrence S. - Verified user on Aug 20, 2018
Very helpful young man to help us in. Nice docks. Great location. Very nice showers. Only downside is there is no laundry.
by James T. - Verified user on Aug 16, 2018
Great location—closest Marina to Town. Basic, but adequate facilities. Having only one head can slow down your day if you are behind another boat crew. Beware there is no pump out here or anywhere in the Kennebunkport river.
by Chris v. on Aug 01, 2018
Good location. Overpriced to dock in someone's back yard with a cheap inter-city gate which works intermittently. Power good, water spigots broken. Inexperienced and really bad dockhand(s?) who were never around when needed. Oh, and they don't answer the radio. The cross current is a bugger if you catch it wrong and your bow flare may take out an electric stanchion. There is a good brewpub next door to celebrate your arrival, however.
by Kyle L. - Verified user on Jul 03, 2018
We had a great stay at DiMillo’s. Based on the reviews from last year, it seems the issues have been corrected. Devon responded to our call on channel 9, met us at the dock to help us tie up. He told us to get settled and then meet him at the office where he explained all the amenities including WiFi, bathroom with shower, code for security gate, and where to drop garbage.
Location is very convenient being the closest marina to town. We were concerned about the noise from the restaurant across the water but they stop serving at 9 so it was quiet by 10.
There still isn’t a sign on the water side but it’s the only marina on the left side and it across from the Arundel Wharf restaurant.
Only suggestion is to install a drain in the shower. Currently the drain is in the bathroom. Even though it was clean, as soon as someone takes a shower, the floor is wet.
by Matthew K. - Verified user on Sep 27, 2017
Excellent location. Nice docks. Very close to downtown restaurants and shops. Bathroom and shower facility were fairly clean and updated. I did receive a call from a DiMillos employee to confirm my reservation and arrival time which was nice but no one met us at the dock to assist which was strange. That aside we had pleasant stay but not overly impressed.
by Thomas O. on Aug 11, 2017
The facility was not up to the standards of DiMillo's in Portland, ME. The dock staff was courteous and helped with our lines when we arrived. He was not monitoring Ch 71 but happened to be standing on the dock when we arrived. From the river there is absolutely no DiMillo signage and with the staff not monitoring the VHF it was a guess as to which docks were theirs. The docks were well maintained with adequate access to power and water. When asked about a pump-out the dock staff said that DiMillo's had no facilities and at first did not know where we might have this taken care of. Then he recommended Chic's for both a pump-out and for fuel. It did occur to me that I might have been better off staying at Chic's in the first place.
The most disappointing was the condition of the shore bathroom and shower. It had been nicely remodeled but it was filthy with mud and water all over the floor. On day one I assumed that it was simply a discourteous customer but on day two it was just as bad if not worse. When I mentioned to the dock staff that the bathroom was very dirty he replied that he had not been in it over the two days we were moored there. The morning of our departure I went ashore and checked, it was still filthy. Needless to say, we showered on our boat.
There were other little things like the security gate that did not lock properly and could easily be pulled open without use of the code and a big buildup of seaweed and grass along the entire length of my hull which I had to clear before departing so that my thruster did not get fouled.
At a charge of $5 per foot per night DiMillo's in Kennebunk was not worth the price. I doubt I will stay there again and I certainly will not recommend it to others. We selected the facility because of the DiMillo name and our past good experience at their facility in Portland. Kennebunk did not come close to measuring up to that standard.
Tom Olson on Mulligan
by Jane B. on Aug 05, 2017
Sadly, we had a very poor experience at this marina, and I am still awaiting a call from the manager to discuss this further. What boaters are looking for when paying $200 a night at a marina is a safe place to dock and a good nights sleep! We had neither. Firstly, when we arrived, despite having called ahead to announce our arrival, we were not met initially, and were not told which dock we were supposed to go to so we had to hover until we were met by a dockhand. This is problematic as there is significant current and no space to maneuver. In the end we did end up safely on the dock but the experience was lass than satisfactory. Secondly, and more seriously, we were docked at the end of a dock where a large motor vessel was tied up, and they ran their generator ALL NIGHT LONG!!! We had to breathe in diesel fumes the entire night. Thirdly, as someone else reported in their review from early JULY, the gate would not lock as it was broken. Fourthly, we almost had someone hit us as they were departing as the river is extremely tight given our beam (15 feet). Nathan, who was very responsive to our concerns, ran onto our boat to push off the boat that was about to hit us. He also, as a goodwill gesture, gave us a $40 refund on our stay. But the manager has still not called me to discuss this. Very poor customer relations and recovery.